Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,730)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and efficient review importing from platforms like Amazon. They appreciate its user-friendly interface, easy setup, and the ability to boost sales by enhancing trust through customer reviews. The app supports multiple languages, offers extensive customization, and features a free plan, making it accessible for various business sizes. Its quick onboarding and seamless Shopify integration are also highlighted.

May 23, 2023

Customer support is quick to respond.
The experience so far has been great.
They are always quick to respond and very helpful in any situation.

STERLING SILVER DESIGNS
Australia
Almost 4 years using the app
Opinew replied May 23, 2023

Hi,
Thank you so much for your positive feedback. We're thrilled to hear about your positive experience with our customer support team!

We greatly appreciate your support and are here for you whenever you need us. Don't hesitate to reach out with any further questions, concerns, or feedback.

- Opinew Customer Success Team

February 14, 2023

Highly recommended! It's exactly what we needed and when there was an issue with it working with our theme the staff worked quickly to resolve it.

Farmhouse World
United States
Almost 4 years using the app
Opinew replied December 5, 2023

Hi there! We're delighted to hear that you recommend our Opinew Product Reviews App UGC. It's great that our solution fits your needs so well. We are also thrilled to hear that our team could quickly resolve the issue you encountered with your theme. Your positive feedback truly motivates us to keep up our hard work. We truly appreciate your 5-star review, as it helps us know we're on the right track with our service. Thanks for taking the time to share your experience!

Best Regards,
The Opinew Team

July 9, 2021

Awesome app and by far the best review app out there. Extremely helpful support. Im surprised that they are not more popular yet.

Elbe-Welt.de
Germany
Almost 4 years using the app
Opinew replied December 6, 2023

We're thrilled to hear your fantastic feedback! It's wonderful to know that you find Opinew to be the best review app and you're pleased with our support. We strive to make our app as user-friendly and effective as possible. Your comments encourage us to continue doing our best. We're grateful for your kind words and we'll keep working hard to spread the word about our app.

Thanks again for this awesome 5-star review. Your feedback is greatly appreciated.

Best Wishes,
The Opinew Team

February 15, 2021

I used this app for a little less than a year now, and their support team is super helpful always! Response fast and configures help needed anytime :) Highly recommend!

SHIELDOFGLORY
United States
Over 3 years using the app
Opinew replied December 6, 2023

Thank you so much for your glowing words about our app and support team. We are thrilled to hear that you've found our support team to be helpful and responsive over the past year and truly appreciate your recommendation! Your feedback highlights the very qualities we strive to maintain here at Opinew, aiming to make your experience the best it can be. Thanks again for your support!

Best,
The Opinew Team

August 31, 2020

I use this app to import all of my ebay reviews into my shopify store and it works seamlessly. This is the ONLY app that imports ebay reviews! Support is awesome too!! I highly recommend this app!

Entirely Zen
United States
Over 3 years using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're finding our Opinew Product Reviews App useful, particularly our unique feature of importing eBay reviews. Your recognition of the awesome support you've received truly made our day! It's always rewarding to know that we're meeting and surpassing our customers' expectations. We're grateful for your high recommendation and your five-star rating.

Thank you for your enthusiastic feedback!

Best regards,
The Opinew Team

February 29, 2020

So far so good! I like the look of it and it has helped our customers a lot. I am still trying to get a feel for how to see the unpublished negative reviews but so far I am enjoying this app. It makes importing a breeze.

Viva Deo
United States
Over 3 years using the app
Opinew replied December 8, 2023

Thanks for your kind review! We're delighted to hear that you're enjoying the look and feel of Opinew, and that it's making a positive impact on your customers and streamlining your importing.

Please don't hesitate to reach out to us through the Shopify App Store if you need some guidance on managing unpublished negative reviews. We're more than happy to assist you and ensure you're getting the most out of the app.

Your feedback is crucial in ensuring we constantly improve our services and provide a better user experience. Thank you once again for taking the time to review us.

Best wishes,
The Opinew Team

March 12, 2020

Very easy to set up. Very reasonably priced. I especially liked the ease of importing my Amazon reviews

Willie's Choice Pet Products
United States
Over 3 years using the app
Opinew replied December 8, 2023

Hello, thank you so much for your 5-star review! We're thrilled to hear that you found our app easy to set up and that the pricing fits your needs. It's also fantastic to know that importing your Amazon reviews was a breeze for you. Our goal is always to make the process as seamless as possible. Your feedback reaffirms that we're on the right track. Thanks again for taking the time to share your experience. We truly appreciate it!

Best wishes,
The Opinew Team

May 2, 2020

I had been searching for months to find an app that would allow me to integrate reviews from across the multiple sales channels (Shopify, Amazon, etc) in which I operate. Ever since installing this app my sales have skyrocketed. And, the service/support from the Opinew team has been outstanding. They get back to me fast (even on weekends) and are very responsive and accommodating.

Could not recommend this app more!

Stone Relief
United States
Over 3 years using the app
Opinew replied December 8, 2023

We're thrilled to hear that Opinew has been a game changer for you! Our goal has always been to help our users manage and integrate reviews from different sales channels effortlessly, and it's truly reassuring to hear it has boosted your sales. Your comments about our support team are very much appreciated; we strive to provide prompt and comprehensive support at all times.

Thank you for taking the time to leave such a positive review. Your feedback makes everything we do worthwhile. Keep reaching out to us whenever you need, we're here to assist you!

Best Wishes,
The Opinew Team

October 6, 2020

I just installed the app and I like all of the options available. Not sure how to set it all up yet, but it automatically informed tech support that 3 items are still in need of setup.

Raindrops Resort
United States
Over 3 years using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're enjoying the variety of options our app provides! Thank you for your 5-star rating. We understand that setting up can be a bit overwhelming at first, but rest assured, help is on the way. Our tech team has been alerted about the pending setup items and they will reach out to assist you.

Please explore the app and if you have any questions or need further assistance, don't hesitate to reach out to us through the app's support function. We assure you that our aim is to make your experience with Opinew as seamless as possible.

Your feedback is essential to us. Thank you for taking the time to review our app.

Best regards,
The Opinew Team

October 23, 2021

Great customer care - help with any problem and figuration. Going on 3 years with this app and super pleased

Diligo
United States
Over 3 years using the app
Opinew replied October 24, 2021

Hi there,

Thank you for taking your time to share your experience with us! We are happy to hear our support team hit the mark for you.

Your feedback is highly appreciated and will help us to maintain our support quality and service to customers.

Feel free to drop us a message via the Live Chat button if you need any help.

Have a wonderful day!

Customer Success Team | Opinew