Reviews (1,642)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and advanced features, including easy importation of reviews from Amazon and Aliexpress. Its customizable design, review collection process, and Google Shopping campaign integration are also favored. The support team is noted for their prompt and efficient help. The free version offers significant functionality and the installation process is straightforward. Merchants value its ability to manage reviews, add product authenticity, and enhance store reputation.

February 3, 2022

So far it's great - Opinew's bringing us generated user content with photos and videos and a great dashboard to measure the results.
Excited about the pushing my already amazing store into a higher gear with your app!

Leveret Clothing
United States
Over 2 years using the app
Opinew replied December 5, 2023

Hello, thanks so much for the wonderful feedback! We're thrilled to know that you're finding Opinew valuable in generating user content and that you're appreciating our dashboard. Your excitement about driving your store to the next level with our app is exactly what we strive for! We're here to support you in every way possible as you continue on this journey.

Remember, your feedback fills our sails and motivates us to continuously improve our offering.

Keep winning!
Best,
The Opinew team

November 7, 2018

Best.Customer.Service.Ever! We have been on Shopify for at least two years now and no one has ever reached out to us like Tomasz! He gave us some great support. Great app!

WildKlass Jewelry
United States
Over 2 years using the app
Opinew replied December 12, 2023

We're absolutely thrilled to hear about your positive experience with our customer service! It's our mission at Opinew to offer the best possible support to our customers and it sounds like Tomasz hit the mark with you.

Your kind words have been passed along to him. They will definitely put a big smile on his face. We're also glad to hear that you're enjoying our app.

Know that we're here to provide the same level of service whenever you need. Your satisfaction is very important to us, and your feedback helps us serve you better.

From all the team at Opinew, thank you for taking the time to share your experience!

Best,
The Opinew Team

May 9, 2023

Amazing support! I sent a quick message to support for a rather complex issue and they stuck with me and helped me get there in the end. Been using this reviews app for a few years now and it has certainly been a net positive!

Femvaults
United Kingdom
Over 2 years using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to receive your 5-star review and are delighted to hear that our support team has been able to help you solve complex issues! We're equally glad to know that you've been with us for a few years and found Opinew Product Reviews App UGC to be genuinely useful.

Your positive experience underscores our commitment to supporting our users in the most efficient and dedicated manner. Feedback like yours fuels us to work even harder to ensure the satisfaction of our users.

Thank you once again for sticking with us and sharing your wonderful review.

Best Wishes,
The Opinew team

Edited September 7, 2020

Nice app. Easy to install & set up. I wanted to import Amazon reviews for my products, thankfully I have found this app. It works perfect!!

BeTheSkin
Canada
Over 2 years using the app
Opinew replied December 6, 2023

Hello,

We're thrilled to know that you found our Opinew Product Reviews App to be easy to install and set up! Your positive comments about importing Amazon reviews for your products have truly made our day. It's wonderful to know that the app is working perfectly for you.

Your encouraging words inspire us to continue enhancing our app to be more user-friendly and efficient. Your input, and that of like-minded users like yourself, plays an essential role in shaping the improvements we make.

Thank you once again for your stellar review! Don't hesitate to reach out if you have any further thoughts or suggestions.

Best,
The Opinew Team

April 3, 2020

Love the Opinew app. Switched from Loox and I'm loving the experience already. Had a couple questions from support and they responded quickly answering my questions. The format looks good and the importing of reviews in an excellent feature. Love it!

H2OCOACH
United States
Over 2 years using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're enjoying your experience with Opinew, especially after switching from Loox. Your positive words truly mean a lot to us. It’s wonderful to know that our quick support and user-friendly format meet your expectations. We're also pleased that you’re loving the review importing feature - we’ve worked hard on it!

Remember, we're always here for you if you need assistance or have more questions. Your feedback really helps us to improve and provide the best experience possible. Thank you again for the fantastic 5-star review!

Best regards,
The Opinew Team

August 17, 2021

We use this app to allow us to pull all our Amazon reviews through to our website. The widgets are straightforward and the support team are very helpful when there are any issues.

Lily & Loaf
United Kingdom
Over 2 years using the app
Opinew replied December 6, 2023

Thank you so much for your glowing review! We're thrilled that you find our app useful for pulling Amazon reviews, and that our widgets meet your needs with ease. It's great to hear that our support team has been helpful as well. This kind of feedback really motivates us to continually improve our services! Thanks again for taking the time to share your experience.

Best regards,
The Opinew Team

May 18, 2020

Quite easy to install, with some minor code addition. UI customisation and review import is smooth. Support was quick.

Life & Pursuits
India
Over 2 years using the app
Opinew replied December 8, 2023

Hello,

Thank you for taking the time to share such a positive review! We are glad to hear that you found the installation easy and the UI customization and review import smooth.

It is also delightful to know that our support team was able to attend to your needs promptly. Your satisfaction is our top priority.

Your feedback is essential to us as it helps us continue to deliver superior customer service and develop a product that serves you best!

Thanks again for the appreciation and we look forward to continuously providing you with excellent service.

Best regards,
The Opinew team

November 16, 2023

Superbe

La-lamina
France
About 2 months using the app
Opinew replied December 4, 2023

Thank you for providing us with a 5-star review! We're thrilled to hear that you're enjoying the Opinew app. Your support truly means a lot to us and we're always here if you need anything. Keep in mind, your feedback significantly helps us in continuously delivering a superior user experience. Thanks again!

- The Opinew Team

August 23, 2022

Amazing customer service, quick responses and modifications.
We are very satisfied with the product review app that they provide for our website.

MPOW
United States
About 2 years using the app
Opinew replied December 5, 2023

We're thrilled to hear you're happy with our product review app and customer service! Your kind words are a big motivation for our team to continue making Opinew even better. Your feedback helps us know that we're on the right track. Thank you for taking the time to leave us this review.

Best wishes,
The Opinew Team

September 11, 2020

Muy fácil de usar, pude importar mis reviews de amazon muy facil y sin necesidad de tantos clics. Además cuentan con un excelente UX... 100% recomendado.

CURRENmx
Mexico
About 2 years using the app
Opinew replied December 6, 2023

¡Gracias por tu fantástica reseña! Nos alegra mucho que encuentres fácil de usar Opinew y que hayas podido importar tus reseñas de Amazon sin problemas. Nos esforzamos por ofrecer una experiencia de usuario excepcional, así que nos complace saber que nuestra aplicación ha cumplido tus expectativas. Realmente apreciamos tu recomendación del 100%. Tu feedback es esencial para que podamos seguir mejorando.

Saludos,
Equipo de Opinew