Reviews (1,648)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and advanced features, including easy importation of reviews from Amazon and Aliexpress. Its customizable design, review collection process, and Google Shopping campaign integration are also favored. The support team is noted for their prompt and efficient help. The free version offers significant functionality and the installation process is straightforward. Merchants value its ability to manage reviews, add product authenticity, and enhance store reputation.

May 6, 2020

Reviewing the setup: Super easy to setup, features available should be very useful, I wouldn't know how it works though because I am yet to use it.

Mujeza Honey
Canada
Almost 4 years using the app
Opinew replied December 8, 2023

Thank you for your feedback! We're thrilled to hear that the setup was easy for you and you found our features helpful. We are looking forward to hearing about your user experience once you start to use our app. Your insights will be valuable in our continuous efforts to improve our services. Don't hesitate to reach out to our support team should you need any assistance along the way.

Best,
The Opinew Team

March 19, 2018

This app looks extremely good. Installs very easily and being a bit of a novice with these things I had some questions to ask. Answers came back very quickly.

Stonker Kiting And Stand Up Paddle
Australia
Almost 4 years using the app
Opinew replied December 13, 2023

Thank you for your kind words and 5-star rating! We're thrilled to hear that you found our app easy to install and pleasing to the eye. We're here to ensure you have the best experience with our product, no matter your level of expertise. So, you doing well with it as a novice is truly rewarding for us. We appreciate you acknowledging the promptness of our support team as they are always ready to assist with any inquiries. Do not hesitate to reach out if you have any more questions, our team will always be at your service. Thank you once again for using Opinew Product Reviews App UGC, reviews like yours contribute significantly to our efforts.

Best Wishes,
The Opinew Team

Edited June 3, 2022

He helped me with every problem and answered all my questions.
It's so much better than the expensive options. I love the fact that customer service team will not have you runaround copying and past any thing.
You can count on the team to do it all for you. All i can say IS AMAZING!

SCR Sportswear
United States
Almost 4 years using the app
Opinew replied December 8, 2023

Hello there,

Wow, thanks for sharing your amazing experience with Opinew! We're over the moon to hear that our app and team was able to assist you efficiently, relieving you of any stress. Your appreciation gives us the motivation to strive for providing a superior user experience.

Your comment about how you love that our customer service team is hands-on and responsive is great to hear! We’re thrilled that we could make things easier for you.

Remember, your experiences and opinions matter to us and they assist us in continuously elevating our customer service.

Warm regards,
The Opinew Team

November 7, 2019

This is one of the best apps that i have found. really easy to use, and the customer support is amazing. they have helped problem solve really quickly and are more than helpful. thank you!

TheTotShop
United States
Almost 4 years using the app
Opinew replied December 8, 2023

Hello! We're thrilled to hear you've had such a positive experience with our app and support team. Knowing that you find Opinew easy to use and that our team was able to help you efficiently is fantastic feedback for us. We appreciate your words and the time taken to share them. Your appreciation motivates us to continue providing exceptional customer service. If you ever need assistance in the future, don't hesitate to reach out. Thanks again!
- The Opinew Team

May 23, 2023

Customer support is quick to respond.
The experience so far has been great.
They are always quick to respond and very helpful in any situation.

STERLING SILVER DESIGNS
Australia
Almost 4 years using the app
Opinew replied May 23, 2023

Hi,
Thank you so much for your positive feedback. We're thrilled to hear about your positive experience with our customer support team!

We greatly appreciate your support and are here for you whenever you need us. Don't hesitate to reach out with any further questions, concerns, or feedback.

- Opinew Customer Success Team

March 26, 2021

Looks good, easily generates reviews and helps conversions. I really like this app because it is easy to use and the support is great.

ClevaMama UK
Ireland
Almost 4 years using the app
Opinew replied December 6, 2023

Thank you for your wonderful feedback! We're thrilled to hear that you find our app easy to use and effective in generating reviews and conversions. It's great to know that the support from our team meets your expectations as well. Your insight helps us strive for continued improvements to meet our user's needs. As always, we're here to assist you anytime.

Thanks again from the Opinew team!

April 29, 2020

Seamless and easy to use with Amazon reviews. Plus, my buddy Tomasz was super helpful to even go the extra mile to configure and embed the widget perfectly. Top-notch sir!

Tilted Nation
United States
Almost 4 years using the app
Opinew replied December 8, 2023

We're so glad to hear that you find our Opinew Product Reviews App UGC seamless and easy to use! It's great to know the integration with Amazon reviews is beneficial for you. We also appreciate your recognition of Tomasz's support - he indeed always goes the extra mile for our clients. Thanks for taking the time to leave a top-notch review! Your feedback has truly made our day. Looking forward to continue optimizing your experience with us.

Stay awesome,
The Opinew Team

February 14, 2023

Highly recommended! It's exactly what we needed and when there was an issue with it working with our theme the staff worked quickly to resolve it.

Farmhouse World
United States
Almost 4 years using the app
Opinew replied December 5, 2023

Hi there! We're delighted to hear that you recommend our Opinew Product Reviews App UGC. It's great that our solution fits your needs so well. We are also thrilled to hear that our team could quickly resolve the issue you encountered with your theme. Your positive feedback truly motivates us to keep up our hard work. We truly appreciate your 5-star review, as it helps us know we're on the right track with our service. Thanks for taking the time to share your experience!

Best Regards,
The Opinew Team

August 31, 2020

I use this app to import all of my ebay reviews into my shopify store and it works seamlessly. This is the ONLY app that imports ebay reviews! Support is awesome too!! I highly recommend this app!

Entirely Zen
United States
Over 3 years using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're finding our Opinew Product Reviews App useful, particularly our unique feature of importing eBay reviews. Your recognition of the awesome support you've received truly made our day! It's always rewarding to know that we're meeting and surpassing our customers' expectations. We're grateful for your high recommendation and your five-star rating.

Thank you for your enthusiastic feedback!

Best regards,
The Opinew Team

February 29, 2020

So far so good! I like the look of it and it has helped our customers a lot. I am still trying to get a feel for how to see the unpublished negative reviews but so far I am enjoying this app. It makes importing a breeze.

Viva Deo
United States
Over 3 years using the app
Opinew replied December 8, 2023

Thanks for your kind review! We're delighted to hear that you're enjoying the look and feel of Opinew, and that it's making a positive impact on your customers and streamlining your importing.

Please don't hesitate to reach out to us through the Shopify App Store if you need some guidance on managing unpublished negative reviews. We're more than happy to assist you and ensure you're getting the most out of the app.

Your feedback is crucial in ensuring we constantly improve our services and provide a better user experience. Thank you once again for taking the time to review us.

Best wishes,
The Opinew Team