Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,720)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import reviews from major platforms like Amazon, enhancing store credibility. It features a user-friendly interface with customizable review display options and integrates smoothly with Google Shopping. The free plan is particularly appreciated for its robust functionality, ideal for startups. The app is noted for its reliability and speed, maintaining website performance. Customer support, with team members like Paul, Emira, and Adna, is frequently praised for responsiveness and effectiveness.

August 31, 2020

I use this app to import all of my ebay reviews into my shopify store and it works seamlessly. This is the ONLY app that imports ebay reviews! Support is awesome too!! I highly recommend this app!

Entirely Zen
United States
Over 3 years using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're finding our Opinew Product Reviews App useful, particularly our unique feature of importing eBay reviews. Your recognition of the awesome support you've received truly made our day! It's always rewarding to know that we're meeting and surpassing our customers' expectations. We're grateful for your high recommendation and your five-star rating.

Thank you for your enthusiastic feedback!

Best regards,
The Opinew Team

February 29, 2020

So far so good! I like the look of it and it has helped our customers a lot. I am still trying to get a feel for how to see the unpublished negative reviews but so far I am enjoying this app. It makes importing a breeze.

Viva Deo
United States
Over 3 years using the app
Opinew replied December 8, 2023

Thanks for your kind review! We're delighted to hear that you're enjoying the look and feel of Opinew, and that it's making a positive impact on your customers and streamlining your importing.

Please don't hesitate to reach out to us through the Shopify App Store if you need some guidance on managing unpublished negative reviews. We're more than happy to assist you and ensure you're getting the most out of the app.

Your feedback is crucial in ensuring we constantly improve our services and provide a better user experience. Thank you once again for taking the time to review us.

Best wishes,
The Opinew Team

March 12, 2020

Very easy to set up. Very reasonably priced. I especially liked the ease of importing my Amazon reviews

Willie's Choice Pet Products
United States
Over 3 years using the app
Opinew replied December 8, 2023

Hello, thank you so much for your 5-star review! We're thrilled to hear that you found our app easy to set up and that the pricing fits your needs. It's also fantastic to know that importing your Amazon reviews was a breeze for you. Our goal is always to make the process as seamless as possible. Your feedback reaffirms that we're on the right track. Thanks again for taking the time to share your experience. We truly appreciate it!

Best wishes,
The Opinew Team

May 2, 2020

I had been searching for months to find an app that would allow me to integrate reviews from across the multiple sales channels (Shopify, Amazon, etc) in which I operate. Ever since installing this app my sales have skyrocketed. And, the service/support from the Opinew team has been outstanding. They get back to me fast (even on weekends) and are very responsive and accommodating.

Could not recommend this app more!

Stone Relief
United States
Over 3 years using the app
Opinew replied December 8, 2023

We're thrilled to hear that Opinew has been a game changer for you! Our goal has always been to help our users manage and integrate reviews from different sales channels effortlessly, and it's truly reassuring to hear it has boosted your sales. Your comments about our support team are very much appreciated; we strive to provide prompt and comprehensive support at all times.

Thank you for taking the time to leave such a positive review. Your feedback makes everything we do worthwhile. Keep reaching out to us whenever you need, we're here to assist you!

Best Wishes,
The Opinew Team

October 6, 2020

I just installed the app and I like all of the options available. Not sure how to set it all up yet, but it automatically informed tech support that 3 items are still in need of setup.

Raindrops Resort
United States
Over 3 years using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're enjoying the variety of options our app provides! Thank you for your 5-star rating. We understand that setting up can be a bit overwhelming at first, but rest assured, help is on the way. Our tech team has been alerted about the pending setup items and they will reach out to assist you.

Please explore the app and if you have any questions or need further assistance, don't hesitate to reach out to us through the app's support function. We assure you that our aim is to make your experience with Opinew as seamless as possible.

Your feedback is essential to us. Thank you for taking the time to review our app.

Best regards,
The Opinew Team

October 23, 2021

Great customer care - help with any problem and figuration. Going on 3 years with this app and super pleased

Diligo
United States
Over 3 years using the app
Opinew replied October 24, 2021

Hi there,

Thank you for taking your time to share your experience with us! We are happy to hear our support team hit the mark for you.

Your feedback is highly appreciated and will help us to maintain our support quality and service to customers.

Feel free to drop us a message via the Live Chat button if you need any help.

Have a wonderful day!

Customer Success Team | Opinew

Edited April 13, 2023

A great app, very simple to use and the best option for your store on Shopify. The support is brilliant and replies very quickly as well.

Best Old Games
United States
Over 3 years using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're finding our Opinew Product Reviews App UGC beneficial and easy to use! Our aim has always been to provide a simple, user-friendly experience along with top-quality support to all our users, so we're glad that's shining through in your interactions with us. Thanks for taking the time to share your thoughts and choosing Opinew as your preferred option for your Shopify store. Your feedback significantly contributes to our continuous effort to serve better.

Best wishes,
The Opinew Team

Edited February 3, 2021

I highly recommend this app, in fact out of all the apps I have added to my website this one has had the biggest impact in terms of increasing sales. I have had so many reviews since installing this app and that really helps to increase conversion. I sell breastfeeding clothing and baby products and mums heavily rely on reviews to feel like they can trust in a brand so this app has really helped to let people know we are genuine and that other mums recommend our products . The support has also been really good and thanks to Daniel for helping when one of my reviews wasn't showing. So all in all I'm very happy with this app.

The Milky Tee Company
United Kingdom
Over 3 years using the app
Opinew replied December 6, 2023

We're over the moon to hear about your awesome experience with our app! It's great to know that it has made a significant impact on your sales and that it has helped to build trust in your brand - that's what we aim for.

Thank you for highlighting the importance of reviews, especially for your target audience. Additionally, we're glad to hear that our support team, particularly Daniel, was able to assist you promptly and effectively. Your feedback and praise make our efforts worthwhile!

We look forward to continuing to deliver value to your business. Thank you once again for the stellar review!

Best Regards,
The Opinew Team

January 27, 2021

Great app! Easy to use, reasonably priced, and great support. I had been wary of using a review app for a long time, but this one made it a painless experience to get started.

Downholme
United States
Over 3 years using the app
Opinew replied December 6, 2023

Hello,

We’re thrilled to hear such good feedback about our Product Reviews app. Thanks for taking the time to share your experience with us. It's wonderful to know you found our app easy to use, sensibly priced, and backed by great support.

Your recognition encourages us to continue improving and making your experience even more enjoyable in future. Your words mean a lot to us.

Thanks again from the Opinew team.

November 25, 2019

I have been using this up for 2 months now. I works really good for letting people give reviews. I would love if customers could add more than 3 photos and also visitors should be able to click on a photo review and see it up close.
Overall, great App

Orix Store
France
Over 3 years using the app
Opinew replied December 8, 2023

Thank you for the high rating and your thoughtful review! We're glad that you've been finding value in our app for the past 2 months.

Your feedback about the photo reviews is greatly appreciated. We understand how allowing customers to add more photos and enabling visitors to view these photos up close would enhance user experience. Rest assured, your suggestions have been noted and will be considered for future updates of our app.

Feedback like yours is essential for us to continue improving. Once again, thank you for sharing your thoughts.

Cheers,
The Opinew Team