Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,702)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and effective review importing feature from platforms like Amazon, which enhances store authenticity. They appreciate the user-friendly interface that is easy to set up and integrates seamlessly with Shopify, suitable even for those with limited technical skills. The free plan is valued for offering essential features, and the app allows for significant customization, improving store aesthetics and functionality. Merchants have noted increased sales and customer trust through proficient review management. However, there is a demand for more multilingual support.

May 4, 2021

I hit the chat button and asked for set up help and within minutes they set up my widgets. and were pleasant throughout. Support from a service provider is KEY. I have not had a chance to use the app, so i will give 5 stars up front just based on the interaction. As long as the tool and service works it should remain at 5.

MrGspot.com
United States
Over 1 year using the app
Opinew replied December 6, 2023

Thank you so much for your positive review! We are over the moon to hear that our team was able to assist you promptly and pleasantly. We completely agree that support is a key aspect of a service, and we're here to ensure you have a smooth experience with our app. We truly appreciate your up-front 5-star rating. As you begin using our product, please always feel free to reach out to us with any queries or feedback - it's hugely important to us.

Best Wishes,
The Opinew Team

May 30, 2019

Really easy to use and the customer service is on point. Any questions or changes they can help. Recommended

Kyllonen
United States
Over 1 year using the app
Opinew replied December 8, 2023

Thank you for your glowing review! We're thrilled to hear that you find our app easy to use and that our customer service has met your expectations. Your recommendation means a lot to us, and we're delighted that we could provide the assistance you needed for any questions or changes. We're always here to help and look forward to continuing to support you.

Thank you again for taking the time to share your experience with the Opinew community. We appreciate your feedback as it motivates us to strive for excellence.

Best Wishes,
The Opinew Team

December 29, 2023

Works great to influence sales on my site and the support team is quick and effective!

Seriously Oats
Canada
About 1 year using the app
March 24, 2020

This app is super easy to use. Pulled in all of my eBay reviews which I think will go a long way towards building trust for people new to the Stouy brand. I had questions about importing reviews and their support team helped right away via live chat. If you have reviews on other platforms that you need to display on your shopify site, this is the perfect solution. Thanks!

STOUY
United States
Over 1 year using the app
Opinew replied December 8, 2023

Thank you for your fantastic review! We're thrilled to hear that our app is smoothly integrating your eBay reviews into your Shopify site. This indeed aims at sparking trust for new customers to the Stouy brand. We're glad to know our live chat support team was able to assist you promptly. Your positive feedback means a lot to us. If you have any more questions in the future, don't hesitate to reach out. Thanks a lot!

Best Regards,
The Opinew Team

February 28, 2024

nice

Smollhaven
Vietnam
About 2 months using the app
July 22, 2021

We are overall pleased with the app and they have a good and helpful service center. Things have improved since we got the app.

SAVALINO
Thailand
Over 1 year using the app
Opinew replied July 23, 2021

Hi,
Thank you very much for your kind words! We are glad to read we were able to meet your expectations and that you see improvements in your store.

Rest assured that we will continue to improve the app and provide an excellent customer experience. It's a pleasure serving you.

Have a great rest of the day!

Customer Success Team | Opinew

Edited April 7, 2021

The app works great, easy to use and very proffesional made. I used other apps before but this one is at another level. I recommend it.

BPA-Racing Europe
Germany
Over 1 year using the app
Opinew replied December 6, 2023

We're thrilled to hear that you find our app easy to use and professional, we strive to set a high standard! It's great to know that you appreciate the work we've put in.

Your recommendation means a lot to us. We will continue to work hard to meet and, hopefully, exceed your expectations.

Thanks again for your kind words and the five-star rating. Your feedback helps us deliver a better experience for all our users.

Best regards,
The Opinew Team

June 5, 2021

Amazing customer service, swift response, and really easy to use. Tomas and Daniel helped me out to embed the reviews to my theme as it was not integrating automatically.

MITOLITO
India
Over 1 year using the app
Opinew replied December 6, 2023

We're thrilled to hear about your positive experience with our customer service and how easy you found the Opinew Product Reviews App UGC to use. It's great to hear that Tomas and Daniel were able to assist you in integrating the reviews into your theme. Customer service is a cornerstone of our brand, and we're glad we hit the mark for you.

Your kind words and the 5-star rating mean a lot to us. Thank you for taking the time to share your review. Feel free to get in touch if there's anything else we can assist you with in the future. Your feedback and satisfaction are paramount to us.

Best regards,

The Opinew Team

January 15, 2022

Opinew is a great app that I'd highly recommend to any Shopify store owner. It's super easy to use, it has highly effective review solicitation tools already built-in, and they can even help you syndicate reviews that you can use on other e-tail sites that you're selling on. Their support team also responded IMMEDIATELY by chat, email and phone and proactively offered advice on additional optimizations for generating and showcasing reviews.

NOKA
United States
Over 1 year using the app
Opinew replied December 5, 2023

Thank you for your insightful review and high rating! We are thrilled to hear Opinew has been a useful tool for your Shopify store and you've found our built-in features and review syndication advantageous. It's also fantastic to know our support team was able to assist you promptly, offering advice to optimize your experience. Your kind words encourage us to continue working hard for our users. Thanks again for recommending Opinew, your support is greatly appreciated.

Best wishes,
The Opinew Team

May 9, 2022

Just read this review about Opinew not having some settings and it couldn't be further from the truth. We've tried a few other review platforms and Opniew is not only extremely well designed and intuitive to use, their team is absolutely amongst the most responsive and helpful of any we have communicated with over the years. Would give them 10 stars if it was possible. Go check out the other review providers if you're not convinced. Or better yet, save your time and money and see what these guys can offer you.

Nevlers
United States
Over 1 year using the app
Opinew replied May 10, 2022

Hi,

Thank you so much for leaving us this amazing review! We're delighted to hear that you are satisfied with both our product and service.

Your feedback is critical to our success and we really appreciate you taking the time to share your experience. We hope you have a wonderful day :)

Customer Success Team | Opinew