Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,720)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import reviews from major platforms like Amazon, enhancing store credibility. It features a user-friendly interface with customizable review display options and integrates smoothly with Google Shopping. The free plan is particularly appreciated for its robust functionality, ideal for startups. The app is noted for its reliability and speed, maintaining website performance. Customer support, with team members like Paul, Emira, and Adna, is frequently praised for responsiveness and effectiveness.

April 10, 2021

App works nicely to integrate reviews from Amazon. The customer service on installing the widgets on our theme was excellent, and made this process much easier.

Patrol Academy
United States
Over 2 years using the app
Opinew replied December 6, 2023

Hi there,

We're thrilled to hear you're pleased with Opinew's Amazon integration feature and our customer service! We completely agree that easy and efficient widget installation can make the entire process so much smoother.

Your positive feedback motivates us to continue striving for superior service. Do reach out if you have any further suggestions or need assistance. Your input always helps us improve.

Best,
The Opinew Team

August 26, 2021

Had issues installing the widgets on my page but they helped me out and got it working immediately. Thank you!

Catzio
United States
Over 2 years using the app
Opinew replied December 6, 2023

We're thrilled to hear that our team could help you with the widget installation process! It's our aim to make sure your experience with Opinew Product Reviews App UGC is as smooth as possible. We really appreciate your positive feedback. We understand there were some initial issues, but we're glad we could solve them promptly for you. Please don't hesitate to reach out if you need any more help in the future. Our team is always here to assist you. Thank you for using our app!

Best wishes,
The Opinew Team

Edited August 21, 2024

Excellent app! Great service! They are always available to help you with any questions or special requests.

I've now been using the app since April of 2022 and love it! The support team are very responsive and the app itself really adds value to my site.

Glimmer Goddess® Organic Skin Care
United States
Over 2 years using the app
Opinew replied April 20, 2022

Amazing words! It's nice to see the huge progress you are making in such a short space of time! Excited to see what's next for you! -Paul

May 19, 2022

A nice app for getting your reviews on flick. We have the overwhelming majority of our customer reviews on Amazon. Being able to transfer it quickly to Shopify is a pretty big deal for us as far as social proof goes, and Opinew does the job pretty well. There was a small nuance/question with the review importing process so we turned to the customer support for help. Literally within minutes got the reply that solved the issue. Haven't tried all the features, but so far it has been a good overall experience.

SuperSelf Nutrition
United Kingdom
Over 2 years using the app
Opinew replied May 20, 2022

Hi,

Thank you for leaving us this awesome 5-star review! It's great to hear you were able to import all your Amazon reviews and that the support team hit the mark for you.
Don't forget to keep a track of your influenced revenue in your dashboard so that you can see much of your business has benefited from your reviews!

Have a wonderful day,
Customer Success Team | Opinew

July 11, 2022

Opinew is a great review app, we love that it provides a Q+A section as well. Customer Service is always extremely helpful and quick with responses.

Pink Stork
United States
Over 2 years using the app
Opinew replied July 12, 2022

Hello there,

We really appreciate you taking the time to share your experience with us! It's awesome to hear that you found our product useful and we hope it will have a positive impact on your business.

Thank you very much for your continued support of Opinew. We're happy to hear you're having a fantastic time with us.

Have a lovely day!
Customer Success Team | Opinew

September 1, 2021

We've been using this app for a year or so. We really like it. Both the questions feature as well as the review have helped our product pages.

Culinesco, LLC
United States
Over 2 years using the app
Opinew replied December 6, 2023

We're thrilled to hear that you've had such a positive experience using Opinew for the past year! It's wonderful that both the questions feature and the review function have been valuable additions to your product pages. Thank you for taking the time to leave us a 5-star rating and for sharing your feedback – it truly helps us to maintain high standards and ensure our users are satisfied with our app.

Your ongoing support is greatly appreciated, and we look forward to continuing to work with you.

Best Regards,
The Opinew Team

February 25, 2022

Highly recommended! First, the customer service is outstanding.
This app is something I recommend to Shopify new users.

Dr. Piercing Aftercare
United States
Over 2 years using the app
Opinew replied December 5, 2023

We're thrilled to hear your recommendation and how much you appreciate our customer service, thank you! Our aim is to make the Opinew experience as smooth and beneficial as possible for all our users, especially those new to Shopify. We're also continuously working on enhancing our app and service. Your encouraging review contributes to our motivation. Don't hesitate to get in touch if there's more we can do for you.

Best Wishes,
The Opinew Team

May 11, 2020

Made importing Amazon reviews super easy! Had an issue installing the app and got super quick help from support. Would highly recommend.

BlueVoy
United States
Over 2 years using the app
Opinew replied December 8, 2023

We're thrilled to hear that you found importing Amazon reviews with our app to be such a breeze! Your recognition of our support team's quick response is also greatly appreciated. We are always here to help. Recommendations like yours truly make a difference and we're glad that we met your expectations. Thanks for choosing Opinew.

Best,
The Opinew Team

July 28, 2021

I absolutely love this app! Makes importing reviews super simple. I have contacted the support team twice in the 1.5 years I've been using Opinew - immediate response and solution within 10 minutes. I am a small business and it's sometimes hard to get all customers to leave reviews or even to show a picture with their review. This app supports my business in that aspect.

Amberry Boutique
United States
Over 2 years using the app
Opinew replied August 3, 2021

Hi there, Thank you for taking the time to share your experience with us! We are happy to hear our support team hit the mark for you.

Your feedback is highly appreciated and will help us to maintain our support quality and service to customers. It was a pleasure serving you.

Feel free to drop us a message via the Live Chat button if you need any additional help.

Have a wonderful day!

Customer Success Team | Opinew

Edited July 28, 2021

Easy setup, easy migration to get our previously established reviews imported from our last app, good customer service. So far so good on our website

BlueBiology
United States
Over 2 years using the app
Opinew replied December 6, 2023

Hi there,

We’re delighted to hear that you found the setup and migration process easy! It's wonderful to know that our customer service team was able to assist you along the way. We're happy to see the app working well on your website.

Your feedback reaffirms the hard work we put into ensuring a seamless experience for our users. Thanks for taking the time to share your positive impressions!

Best,
The Opinew Team