Reviews (1,734)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and efficient review importing from platforms like Amazon. They appreciate its user-friendly interface, easy setup, and the ability to boost sales by enhancing trust through customer reviews. The app supports multiple languages, offers extensive customization, and features a free plan, making it accessible for various business sizes. Its quick onboarding and seamless Shopify integration are also highlighted.

August 31, 2021

We´ve been using this app for more than a year now and I must say it works smoothly. During this time developers have implemented some new updates and features that make it even better. One of the more interesting things is the support, they´ll always give you a reply soon enough, solving any issue we may have.

KOME
Spain
About 2 years using the app
Opinew replied December 6, 2023

Thank you so much for your thoughtful review! We are thrilled to know you're pleased with our app and have appreciated the new updates and features. It's great to hear that our support team has been able to assist you promptly and effectively with any issues. Your feedback means a lot to us and inspires us to work even harder in delivering quality service. Thanks for being a valued Opinew user for over a year!

Best Regards,
The Opinew Team

May 12, 2020

Just started using it, and so far so good. The customer service is super fast, and the app is very easy to install and customize :)

Avarcas 101
United States
About 2 years using the app
Opinew replied December 8, 2023

We're so glad to hear that you're off to a good start with our app, and that you've found the installation and customization process to be straightforward. We strive to provide top-notch customer service, so we're happy to know our team has been able to assist you quickly. Your feedback is important to us and helps us continuously improve our service. Keep enjoying Opinew, and do let us know if you need any further assistance!

Best Wishes,
The Opinew Team

June 23, 2020

Always quick to reply and help me with any issues I may have. easy for customers to leave reviews and adds a great touch to your website! definitely recommend these guys!

Lift&Conquer
Canada
About 2 years using the app
Opinew replied December 7, 2023

Hi there,

Thank you so much for your 5-star rating! We're thrilled to hear that you're finding our Opinew Product Reviews App UGC valuable for your website. Your kind words about our prompt responses and the ease of use for your customers are music to our ears. It is our pleasure to provide an excellent platform for your customer reviews.

We're delighted that you would recommend us - that’s the best compliment we could hope for!

Thanks again for taking the time to share your positive experience. It means a lot to our team and it gives us the push we need to continue providing the best service we possibly can.

Best regards,
The Opinew Team

June 19, 2020

I was struggling trying to get an app to import reviews from Amazon, I tried almost 6, Opinew is by far the best. Support it great too, highly recommended.

favuke.com
United States
About 2 years using the app
Opinew replied December 7, 2023

We're thrilled to hear that you find Opinew to be the best among the other apps you've tried! We're proud of our unique feature that lets you import reviews directly from Amazon. We are also glad you had a positive experience with our support team. We strive to provide the best service to our users. Your recommendation means a lot to us!

Your feedback is greatly appreciated and plays a huge role in our continuous efforts to improve. Again, thank you!

Best Regards,
The Opinew Team

December 9, 2022

By far the best support team I have worked with...and I don't just mean in the world on "reviews" - I mean in every aspect of my business.

T is for Tame
United States
About 2 years using the app
Opinew replied December 10, 2022

Hi,

Thank you for your positive review of our support team. We are delighted to hear that you have had a great experience with our team and that you consider us to be the best you have worked with. We take pride in providing excellent support to our customers and are glad that it has had a positive impact on your business.

Have a lovely day,
Opinew team

July 28, 2021

Customer service is on deck ready to help! The great response last time I got stuck. I also really like the integration process its really simple incase you're not good with HTML

Laumière Gourmet Fruits
United States
About 2 years using the app
Opinew replied August 3, 2021

Hi,
Thanks for sharing your experience with us and our support team members!

Our mission is to always bring the best user experiences with Opinew and our support team. We are delighted to hear you are satisfied with our service.

Feel free to drop us a message via the Live Chat button if you need any help.

Have a wonderful day!

Customer Success Team | Opinew

June 9, 2023

Quick response and solution everytimes.
Instantly import Amazon reviews to shopify stores.
It would be much better if I could add some comments by myself, some of the comments I want to show are not entered in the automatic import

Jlink Monitors
Hong Kong SAR
About 2 years using the app
Opinew replied December 4, 2023

Thank you for the 5-star rating and for sharing your experience with our service! We're thrilled to hear you appreciate the quickness in our responses, and the feature to import Amazon reviews to Shopify stores. Your suggestion to add a feature that allows you to enter your own comments in the automatic import is a valuable one. We understand how this addition could enhance your user experience, and we'll certainly consider it for our future updates. Please continue to share your thoughts and ideas with us, as they play a crucial role in our improvement.

Best Wishes,
The Opinew Team

May 19, 2020

Works great to import from 3rd parties like Amazon and support is there to help if you need them! Thanks Opinew

Huracan
United States
About 2 years using the app
Opinew replied December 8, 2023

Hi there,

Thank you so much for taking the time to leave us a 5-star rating and for your kind words about our app and support team! We strive to provide efficient import solutions and offer supportive assistance. We're really glad that you found our service helpful!

Please continue to reach out whenever you need us, we're here to help! Your feedback is instrumental to our continuous improvement.

Warm regards,
The Opinew Team.

Edited December 3, 2023

These guys are very helpful to someone is computer illiterate Lots of issues getting my stores online line Opinew has been nothing but helpful, especially Tomasz !!!!

Updated my website with a new theme within 5 mins
excellent service

Ocklawaha Outback
United States
About 2 years using the app
Opinew replied December 5, 2023

We're absolutely thrilled to hear that our team, especially Tomasz, has been able to assist you in navigating the process. Your experience is exactly what we strive for at Opinew. Your feedback is encouraging to us, as we're committed to assisting all our users, no matter their computer literacy level. Thank you for leaving us a full five-star review; we appreciate it immensely. Remember, we're here for you whenever you need help!

Best regards,
The Opinew Team

June 4, 2020

Great customer support. theyre able to customize or add the review widget wherever you want them to be it the homepage or product page

My Maskie
Hong Kong SAR
About 2 years using the app
Opinew replied December 8, 2023

Thank you for the wonderful review! We're delighted to hear that our customer support has been helpful and that you're satisfied with our customizability options for the review widget. Your kind words motivate us to continue to provide excellent service. If you have further needs or requests, don't hesitate to let us know!

We highly value your feedback as it helps us improve and serve you better.

Best Regards,
The Opinew Team