Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,731)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and efficient review importing from platforms like Amazon. They appreciate its user-friendly interface, easy setup, and the ability to boost sales by enhancing trust through customer reviews. The app supports multiple languages, offers extensive customization, and features a free plan, making it accessible for various business sizes. Its quick onboarding and seamless Shopify integration are also highlighted.

October 4, 2021

Great support with this app! It has helped a lot in terms of streamlining things. Thanks for making it so easy to use.

Dr. Danielle
United States
Over 1 year using the app
Opinew replied October 11, 2021

Hi there,

Thank you for sharing your experience with us, and we hope that we were able to exceed your expectations.

We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job!

If you need anything in the future, please reach out and we'll be happy to help.

Customer Success Team | Opinew

May 19, 2022

I am not super tech savy and it was easy to get the basic reviews going on my website. When I did run into a problem the support team was able to fix it within a few minutes.

SOTERIA
United States
Over 1 year using the app
Opinew replied May 20, 2022

Hi there,

Thank you for your positive feedback. We’re happy to hear you like our app and appreciate your feedback regarding our support team!

If you have any issues or questions, don’t hesitate to contact us via chat or email. We’ll be happy to help :)

Have a great day,
Customer Success Team | Opinew

January 24, 2023

It is very user-friendly, and also chat support is great especially for someone who is not familiar with shopify. The Opinew staff was very helpful in helping me.

IB2U Store
United Kingdom
Over 1 year using the app
Opinew replied December 5, 2023

Hello, thank you so much for your fantastic review! We're absolutely thrilled to hear that you've had a user-friendly experience with our app and that our support team was able to lend a hand. We strive to make Opinew as user-friendly as possible, especially for those who are new to Shopify, so it's fantastic to hear we're on the right track! Please don't hesitate to reach out if you have any more questions or need further assistance. We truly appreciate your feedback and your kind words have motivated us to keep improving our services. Thank you again from the Opinew team!

January 18, 2022

Really great app! Customer service is amazing!! Quick installation, fast response, and the migration tool works great.

OH Fashion
United States
Over 1 year using the app
Opinew replied December 5, 2023

We appreciate your fantastic review and 5-star rating! We're thrilled to hear that you're enjoying our app and found our customer service to be amazing. We take great pride in our fast response time and our migration tool efficiency. Your positive feedback energizes our team.

As we strive to maintain our high quality, feedback like yours boosts our spirits. Thank you for taking the time to write such an encouraging review.

Best Wishes,
The Opinew Team

Edited May 9, 2023

Great customer service.
Daniel was awesome and fixed all issues I had problems figuring out.
Huge Thanks To Opinew! Daniel Once Again Was Very Helpful and Patient with My Questions.
Thank You So Much!

Tigbul's Variety Fashion Shop
United States
Over 1 year using the app
Opinew replied December 5, 2023

Hi there,

We're absolutely thrilled to hear about your positive experience with our customer service! Daniel will be so pleased to know that his assistance made a positive impact. Your kind words truly mean a lot to us.

We're always here to help, so please don't hesitate to reach out to us if you have any more questions or concerns in the future. Your feedback is instrumental in helping us improve our service.

Best regards,
The Opinew Team

June 14, 2023

So far we are happy with the app, have only installed free plan so far to test its integration. Customer support has been outstanding. We chose Opinew as it is optimised for good site speed, which is an IMPORTANT factor with any website. Thank you

Naughty Kitten Clothing
Australia
Over 1 year using the app
Opinew replied December 4, 2023

We're thrilled to hear that you're happy with our app and its quick integration, especially with our attention to site speed optimization! We pride ourselves in offering stellar customer support, so it's great to hear that this didn't go unnoticed. If you have any questions as you continue to explore our features or if there's anything further you’d like assistance with, please don't hesitate to reach out - we're here to help!
Thank you for the wonderful feedback and for choosing Opinew. Your insights are what help us continue to improve.

- The Opinew Team

April 14, 2021

This is the first time I have experienced such good customer service.
Always helpful, always available. The application meets all our requirements!

WalkingPad
Poland
Over 1 year using the app
Opinew replied December 6, 2023

We're thrilled to hear about your fantastic experience with our customer service team, thank you! Your kind words truly inspire us to continue providing the best service possible. Knowing that our app meets your requirements is the best compliment we could ask for. We are here for any future needs or queries you might have. We truly value your feedback.

Best Regards,
The Opinew Team

Edited September 1, 2021

Customer support was very quick and handled all my concerns. Chrome extension worked well to pull in my amazon listing. Check out the site if you want to see it in action: UglyChristmasParty.com

UglyChristmasParty
United States
Over 1 year using the app
Opinew replied December 6, 2023

Hi there,

We’re really glad to hear that you're satisfied with our customer support and our Chrome extension! Our team strives to provide fast and reliable assistance to our users. Your positive feedback is truly encouraging. We took a quick look at your site UglyChristmasParty.com, great job there!

We strongly believe in enhancing the services we offer and your feedback gives us the motivation to do even better. Feel free to reach out if you need any further assistance or have any suggestions to share.

Thanks for choosing Opinew, we're delighted to be part of your business journey!

Best wishes,
The Opinew Team

Edited May 20, 2022

I used this app to pull reviews from Amazon. It has great social proof.
Very easy to use and the team is very responsive and so helpful. High recommend! Thank you much Support working very good .... :)

Organic Traditions Canada
Canada
Over 1 year using the app
Opinew replied May 20, 2022

Hi,

Thank you for sharing your experience with us! We are glad you are happy with Opinew and that you were able to pull all your reviews from Amazon!

Please feel free to drop us a message any time if you need further assistance.

Have a lovely day,
Customer Success Team | Opinew

March 23, 2022

Their staff helped me to do this.
It makes it incredibly easy to find product reviews for almost everything we sell.
Thanks the team

HEMPOTÉKA
France
Over 1 year using the app
Opinew replied April 20, 2022

We pride ourselves on our support team, we know that there are a lot of Store owners that aren't technical wizards so we aim to be able to support you in as many areas as we can! Wishing you the best of luck as your brand grows. -Paul