Reviews (1,734)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and efficient review importing from platforms like Amazon. They appreciate its user-friendly interface, easy setup, and the ability to boost sales by enhancing trust through customer reviews. The app supports multiple languages, offers extensive customization, and features a free plan, making it accessible for various business sizes. Its quick onboarding and seamless Shopify integration are also highlighted.

July 22, 2021

This app is really great. It can import reviews from Amazon and AliExpress, which shocked me. The picture can also choose the picture I like and put it on the first page. This comment has helped me increase a lot of sales. I like this comment plugin very much, and I can recommend it to everyone

Toguard camera
China
Almost 2 years using the app
Opinew replied July 23, 2021

Hi,
On behalf of all the team, thank you so much for leaving us an amazing review!

We are delighted to hear you are satisfied with our service and that our product has made such a positive impact on your business.

We will continue to improve Opinew and assist you on your journey to create a strong & trusted business.
Have a wonderful day!

Customer Success Team | Opinew

July 2, 2021

We love this app. It integrates nicely to our website and fits the theme well. It is easy to use too which is handy as I'm not the greatest with technology! !

Family of Five - Little Ones Little Things
United Kingdom
Almost 2 years using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're loving Opinew Product Reviews App UGC! We take pride in designing our app to blend seamlessly with various themes and we're glad to know it’s a great fit for your website. It's also great to hear that you find it easy to use, especially as we aim to make our app accessible for everyone, regardless of their tech skills. Your positive feedback truly means a lot to us. Thanks for taking the time to review us.

Best wishes,
The Opinew Team

June 11, 2020

excellent support, simple and easy platform! very good app
satisfeitooooooooo!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ACE Tecnology
Brazil
Almost 2 years using the app
Opinew replied December 8, 2023

Thank you so much for your positive review! We're thrilled to hear that you've found our platform simple, easy to use and that you're satisfied with our support. Your encouraging words genuinely mean a lot to us. If there are any other aspects of our app that you enjoy or if you have any suggestions, we're always eager to hear more. We greatly appreciate your fantastic feedback!

Best Regards,
The Opinew Team

July 1, 2021

Great app, easy to use and really helpful team, it has made managing reviews much easier and it's nice to know if there are any problems there is a support team ready and waiting, 10/10!

TensCare Ltd
United Kingdom
Almost 2 years using the app
Opinew replied December 6, 2023

We're thrilled to hear that you find the Opinew Product Reviews App helpful and easy to use! Your words about our team especially warmed our hearts. We're always here to ensure that the management of reviews is as seamless as possible for you. Your stellar rating and positive feedback really motivate us to keep offering the best service we can. Remember, we're always just a click away if you need any assistance. Thanks again for the wonderful review and rating!

Best Regards,
The Opinew Team

July 7, 2022

Opinew is a great, user friendly app that accomplishes the goal of showcasing and asking for reviews for Shopify platforms. The app is great, but what truly sets them apart is how incredible their support team is - not only have they always gotten back to my questions quickly, even at odd hours, but they are truly there to help and answer questions. There is no better review app out there for shopify!

Evergreen Dog Co.
United States
Almost 2 years using the app
Opinew replied July 12, 2022

Hi there,

Thank you for taking the time to share your experience with us and for leaving us a 5⭐️ review! We are delighted to hear our support team hit the mark for you.

Your feedback is highly appreciated and will help us to maintain our support quality and service to customers. It was a pleasure serving you.

Feel free to drop us a message via the Live Chat button if you need any further help.

Have a wonderful day!
Customer Success Team | Opinew

Edited April 12, 2022

This app's functionality is amazing and the support is incredible.
It is easy to use and provides great customer service.

ELLKA
Australia
Almost 2 years using the app
Opinew replied April 20, 2022

Thanks for your review, we won quite a few awards for our services in 2021, so It's so pleasing to see our merchants are seeing the benefits of all the hard work we are putting in to develop an even better experience in 2022! -Paul

August 30, 2020

This app is super helpful! Especially for those starting our their stores. Thank you to the big minds behind this app I really love using it and the ease of use makes everything so seamless

GenHubPH
Philippines
Almost 2 years using the app
Opinew replied December 6, 2023

Hello, thank you so much for your generous review and 5-star rating! We're thrilled to hear that you find our Opinew Product Reviews App useful and easy to use. It's fantastic to know that our app provides seamless support for those starting their stores. Your encouraging words greatly motivate us! Your feedback is critical in our continuous efforts to serve you better. Again, we appreciate your support, and if you have any further comments or questions, we're here to assist you. Best wishes from the Opinew team!

March 10, 2022

This app is incredible especially if you want images in your reviews. They have very responsive customer service. The integrations are seamless and simple.

Nasal Aid
United States
Almost 2 years using the app
Opinew replied December 5, 2023

Hi there,

We're thrilled to hear that you find our app incredible! It's great to see that the image feature in our reviews is helpful for you. Our team is always eager to provide responsive and efficient service, so we're very glad about your positive experience with us.

We're also happy that you found our integrations seamless and simple. We strive to keep our platform user-friendly.

Your kind words are highly appreciated and motivate us to work even harder for our customers. Thank you for sharing your feedback.

Best wishes,
The Opinew Team

November 28, 2021

Easy to use app for reviews and excellent customer service- very quick response, and help solving problems, highly recommended!

Total Music Nerds
Canada
Almost 2 years using the app
Opinew replied December 5, 2023

Hello,

We are thrilled to hear you had such a great experience with Opinew Product Reviews App UGC! Your kind words have truly made our day. Our team works hard to provide efficient customer service and it's fantastic to know we hit the mark for you.

Thank you for acknowledging our prompt responses as we strive to handle any issues swiftly. Your recommendation means the world to us. Please don’t hesitate to use our support for future problems or questions, we always here to assist you.

Your feedback has been crucial to our work and we greatly appreciate it.

Best wishes,
The Opinew Team

May 4, 2021

I hit the chat button and asked for set up help and within minutes they set up my widgets. and were pleasant throughout. Support from a service provider is KEY. I have not had a chance to use the app, so i will give 5 stars up front just based on the interaction. As long as the tool and service works it should remain at 5.

MrGspot.com
United States
Over 1 year using the app
Opinew replied December 6, 2023

Thank you so much for your positive review! We are over the moon to hear that our team was able to assist you promptly and pleasantly. We completely agree that support is a key aspect of a service, and we're here to ensure you have a smooth experience with our app. We truly appreciate your up-front 5-star rating. As you begin using our product, please always feel free to reach out to us with any queries or feedback - it's hugely important to us.

Best Wishes,
The Opinew Team