Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,731)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and efficient review importing from platforms like Amazon. They appreciate its user-friendly interface, easy setup, and the ability to boost sales by enhancing trust through customer reviews. The app supports multiple languages, offers extensive customization, and features a free plan, making it accessible for various business sizes. Its quick onboarding and seamless Shopify integration are also highlighted.

November 9, 2022

Great app. Very easy to use. The team is processional and very helpful. Daniel has been very responsive and ready to assist.

QENZ Store
Lebanon
Over 1 year using the app
Opinew replied December 5, 2023

We're thrilled to know that you're finding our app easy to use and appreciate our professional team! It's good to hear that Daniel could provide the responsive help you needed. We're committed to ensuring our users get the most out of the Opinew Product Reviews App. Do keep us posted if there's anything else we can do for you. We're here to support you! Thank you for your 5-star review!

Best,
The Opinew Team

June 24, 2021

Great support, fast response, and they actually helped and fixed the problems! Excellent tool! I can also adjust CSS to change the look.

VAVA
United States
Over 1 year using the app
Opinew replied December 6, 2023

We're thrilled to hear that you've had a positive experience with our support team and you're enjoying the flexibility of the Opinew Product Reviews App UGC, such as the CSS customizations! We're always here to help and work on any issue that you might encounter. Your feedback brings a great value to our team. Thanks for taking the time to leave us a review!

Best,
The Opinew Team

October 21, 2021

I have been working with Opinew for over 1 year, tried many but Opinew is the best tool on the market

Femie
Germany
Over 1 year using the app
Opinew replied October 24, 2021

Hi,

Thank you so much for your kind words! Your feedback is greatly appreciated and it will help us improve our service for everyone.

We really appreciate you taking the time to share about your experience. We hope you have a wonderful day :)

All the best,

Customer Success Team | Opinew

August 30, 2021

A must have for your online store especially when you need to consolidate your reviews from various marketplaces!

Diligence1International
Philippines
Over 1 year using the app
Opinew replied December 6, 2023

Hi there,

Thank you so much for your glowing 5-star rating! We're thrilled to hear how valuable our Opinew Product Reviews App UGC is for your online store and its effectiveness in consolidating reviews from various marketplaces. Your insight highlights a benefit that we're incredibly proud of!

We really appreciate you taking the time to share your positive experience and your encouraging words contribute to our commitment to continuously enhance our app.

Thank you again for your kind words and support.

Best regards,
The Opinew Team

October 4, 2021

Great support with this app! It has helped a lot in terms of streamlining things. Thanks for making it so easy to use.

Dr. Danielle
United States
Over 1 year using the app
Opinew replied October 11, 2021

Hi there,

Thank you for sharing your experience with us, and we hope that we were able to exceed your expectations.

We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job!

If you need anything in the future, please reach out and we'll be happy to help.

Customer Success Team | Opinew

May 19, 2022

I am not super tech savy and it was easy to get the basic reviews going on my website. When I did run into a problem the support team was able to fix it within a few minutes.

SOTERIA
United States
Over 1 year using the app
Opinew replied May 20, 2022

Hi there,

Thank you for your positive feedback. We’re happy to hear you like our app and appreciate your feedback regarding our support team!

If you have any issues or questions, don’t hesitate to contact us via chat or email. We’ll be happy to help :)

Have a great day,
Customer Success Team | Opinew

January 24, 2023

It is very user-friendly, and also chat support is great especially for someone who is not familiar with shopify. The Opinew staff was very helpful in helping me.

IB2U Store
United Kingdom
Over 1 year using the app
Opinew replied December 5, 2023

Hello, thank you so much for your fantastic review! We're absolutely thrilled to hear that you've had a user-friendly experience with our app and that our support team was able to lend a hand. We strive to make Opinew as user-friendly as possible, especially for those who are new to Shopify, so it's fantastic to hear we're on the right track! Please don't hesitate to reach out if you have any more questions or need further assistance. We truly appreciate your feedback and your kind words have motivated us to keep improving our services. Thank you again from the Opinew team!

January 18, 2022

Really great app! Customer service is amazing!! Quick installation, fast response, and the migration tool works great.

OH Fashion
United States
Over 1 year using the app
Opinew replied December 5, 2023

We appreciate your fantastic review and 5-star rating! We're thrilled to hear that you're enjoying our app and found our customer service to be amazing. We take great pride in our fast response time and our migration tool efficiency. Your positive feedback energizes our team.

As we strive to maintain our high quality, feedback like yours boosts our spirits. Thank you for taking the time to write such an encouraging review.

Best Wishes,
The Opinew Team

Edited May 9, 2023

Great customer service.
Daniel was awesome and fixed all issues I had problems figuring out.
Huge Thanks To Opinew! Daniel Once Again Was Very Helpful and Patient with My Questions.
Thank You So Much!

Tigbul's Variety Fashion Shop
United States
Over 1 year using the app
Opinew replied December 5, 2023

Hi there,

We're absolutely thrilled to hear about your positive experience with our customer service! Daniel will be so pleased to know that his assistance made a positive impact. Your kind words truly mean a lot to us.

We're always here to help, so please don't hesitate to reach out to us if you have any more questions or concerns in the future. Your feedback is instrumental in helping us improve our service.

Best regards,
The Opinew Team

June 14, 2023

So far we are happy with the app, have only installed free plan so far to test its integration. Customer support has been outstanding. We chose Opinew as it is optimised for good site speed, which is an IMPORTANT factor with any website. Thank you

Naughty Kitten Clothing
Australia
Over 1 year using the app
Opinew replied December 4, 2023

We're thrilled to hear that you're happy with our app and its quick integration, especially with our attention to site speed optimization! We pride ourselves in offering stellar customer support, so it's great to hear that this didn't go unnoticed. If you have any questions as you continue to explore our features or if there's anything further you’d like assistance with, please don't hesitate to reach out - we're here to help!
Thank you for the wonderful feedback and for choosing Opinew. Your insights are what help us continue to improve.

- The Opinew Team