Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,711)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import reviews from platforms like Amazon, enhancing product page credibility. It offers a free plan suitable for various business sizes and includes features like customizable review displays and Google Shopping integration. Merchants particularly praise the responsive customer support for their proactive assistance in setup and resolving integration issues.

March 6, 2023

muito bom o aplicativo , realmente ajuda demais para as pessoas que estão iniciando nesse mercado e precisão de um suporte

ANAMAX STORE
Brazil
2 months using the app
Opinew replied December 5, 2023

Olá, obrigado pela sua avaliação positiva e pelas generosas palavras sobre o nosso aplicativo. Ficamos muito felizes em saber que o nosso aplicativo está ajudando você no início da sua jornada. No entanto, notamos que a classificação foi de 4 estrelas. Se houver algo específico que podemos melhorar, gostaríamos muito de ouvir seus pensamentos. Prezamos todos os comentários e feedback dos nossos usuários pois eles nos ajudam a melhorar continuamente. Obrigado novamente por escolher o Opinew. Atenciosamente, Equipe Opinew.

March 10, 2020

Nice , really started simply and easy to use . Will review again when i will use it for sometime and get the final verdict

Greed & Pride
Greece
2 months using the app
Opinew replied December 8, 2023

Thank you for taking the time to leave us a 4-star rating. We're glad to hear that you've found the Opinew Product Reviews App simple and easy to use right from the start. Your early feedback is very important to us and we're looking forward to hearing your thoughts after you've used the app for a while longer.

Don't hesitate to contact us if you run into any issues or have additional questions along the way, our support team is here to ensure your experience continues to be a positive one. Thanks again for choosing Opinew.

Best Regards,
The Opinew Team

January 19, 2020

One of the best review apps out there. Integrates well with Google which is big for our stores. Customer support is also A+++ - fast to reply and incredibly helpful.

BODY'N SHAPE ™
France
2 months using the app
Opinew replied December 8, 2023

Thank you for your fantastic review! We're thrilled to hear that you find Opinew to be one of the best review apps out there. Our team constantly works hard to provide an easily integrative and efficient tool, especially when it comes to Google integration. It's also really encouraging to hear positive remarks about our customer support. Your kind words motivate us to maintain our excellence.

Your feedback plays an essential role in our continuous efforts to improve our services. Thanks once again for acknowledging our efforts and for being a valued part of the Opinew community.

Best regards,
The Opinew Team

February 17, 2021

really easy app to use. i would really recommend using this app for reviews. there help chat support reacts very fast and helps good.

Tada Fashion
Netherlands
About 2 months using the app
Opinew replied December 6, 2023

Thank you so much for your positive feedback! We are thrilled to hear that you find our app easy to use and our support team responsive and helpful. Your recommendation is greatly appreciated! At Opinew, we work hard to ensure a smooth user experience and quick assistance when required. Please don't hesitate to reach out if you need any more help in the future. Your feedback shapes our services, so keep it coming!

Best Wishes,
The Opinew Team

Edited January 11, 2021

Happy with this app. Customers are responding well and the app has really boosted my sales. Easy to use as well. Lots of options.

Koren Publishers
United States
About 2 months using the app
Opinew replied December 6, 2023

Thank you for your positive feedback! We are thrilled to hear that you are happy with our app and that it has helped boost your sales. Knowing that it's user-friendly for you and offers lots of options is great news for us. It's wonderful to know that your customers are having a positive response too. We truly appreciate your 4-star rating and your kind words. We aim to create the best experience for our users and your feedback helps us in this mission. Feel free to let us know if you have any suggestions or further feedback.

Best Regards,
The Opinew Team

June 4, 2020

The app is very easy to use, the imports are of great quality, however I wish the app would import more diverse ratings, because I only got 5 star reviews imported, even though the product is not rated 5 stars in Aliexpress.

ComfortYourSkin
Netherlands
About 2 months using the app
Opinew replied December 8, 2023

Thank you for your 4-star review and valuable feedback. We're glad to hear that you found our app easy to use and were satisfied with the quality of imports.

However, we're concerned about your feedback on the diversity of ratings imported from Aliexpress. We understand the importance of portraying authentic user-generated content for a fair representation of the products. This matter will be relayed to our technical team for further exploration, and we'll work on making this feature more efficient.

Your feedback truly helps us improve. Once again, thank you for your time and contribution. We are always here to assist you if you need anything else.

Best,
The Opinew Team

February 14, 2019

Working beautifully. Support guy Tomasz helped me get stars to appear under the listings in featured categories when they weren't appearing. Now my site is glittered with review stars. Its looking real Pro. Real legit

Lolyboo
Switzerland
About 2 months using the app
Opinew replied December 11, 2023

Hi there,

We're thrilled to hear that Opinew is working beautifully for you, and your site now glitters with review stars - exactly the professional look we aim for! Your shoutout to Tomasz is much appreciated and we'll definitely pass along your kind words.

However, we noticed that you've left us a 4-star review. If there's anything at all you feel isn't perfect or any features you'd like to discuss, please do let us know, we're here to help. Your feedback helps us to provide the best possible product.

Thank you for choosing Opinew!

Best wishes,
The Opinew Team

February 5, 2020

I found this app to be great, no problems with it at the moment. highly recommend this to anyone. Useful tool!

planet-rainbow.co.uk
United Kingdom
About 2 months using the app
Opinew replied December 8, 2023

Thank you for your high praise and recommendation! We are thrilled to hear that you are finding the Opinew Product Reviews App UGC to be a great and useful tool. We're here to ensure you continue to have a smooth experience with us. Your feedback genuinely encourages us to work harder. Thanks once more for your recommendation.

Best regards,
The Opinew Team

June 21, 2023

Nothing special, too expensive. Even got charged after unistalling.

Snap Shut
United States
About 1 month using the app
Opinew replied June 21, 2023

Thanks for the review, sorry we didn't meet your expectations this time. Our prices are already very competitive with the key players within in the review space but Opinew also has the ability to Import Amazon reviews in bulk and keep them auto-synced, The only app on the market place to be able to do this.

Regarding the charge, you installed Opinew on 29th April and uninstalled on 12th June and were charged 1 months subscription on our Starter Plan.

If you would consider giving us another chance we would welcome you onto a free 1 to 1 onboarding session so that you can get the most out of your plan.

- Opinew Customer Success Team

November 21, 2018

hope to import amazon review without image review. we import similar product review from amaozn. so we do not want image review

BeltsBest
United States
About 1 month using the app
Opinew replied December 12, 2023

Hi there,

Thanks for the high star rating and your feedback on our import feature. We understand that you'd like to have the option to import reviews from Amazon without images. We greatly appreciate your input and will certainly take your suggestion into consideration as we continually improve our import feature to better suit our users' needs.

If you have any more ideas or face any issues, feel free to get in touch with our support team. Your feedback plays a key role in our ongoing improvements.

Best wishes,

The Opinew Team