
Opinew Product Reviews App UGC
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,744)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its ability to manage and import reviews from platforms like Amazon, boosting customer trust and sales. It supports multiple languages, offers customization to align with store branding, and features easy installation. The customer support is praised for its responsiveness and multilingual assistance. The app also aids in migrating from other platforms and collecting customer emails, with a free plan that includes substantial features.
Refine
-
By rating
Thank you for providing a great rating app. It has been very helpful to my business in gathering feedback from past/present customers.
Thank you for your positive feedback! We're glad to hear that our app has been helpful in gathering valuable feedback from your customers. We work diligently to keep enhancing our app, and it's always rewarding to hear from satisfied users like you.
Remember, we're here to help if you have any questions or suggestions related to the app. Your feedback makes us better.
Best,
The Opinew Team
Great help from Romana, the reviews look great in my shop.
It would be nice if it could support multiple languages though.
Hi there,
We're glad to hear that you found Romana's help useful and you're happy with how the reviews look in your shop. We're always striving to provide the best for our users.
Your suggestion about supporting multiple languages is greatly appreciated. We understand the need for such a feature. Rest assured, we'll be discussing this internally and see how we can incorporate this into future updates.
Your feedback plays a crucial role in helping us improve. Thank you for taking the time to share your thoughts with us.
Best,
The Opinew Team
Only change would be the Review Widget UI could look a little more cleaner and minimalist. However their customer support is top notch and gets the job done!
Thanks for your 4-star review and your kind words about our customer support team! We strive to provide top-notch service.
We also appreciate your suggestion about the Review Widget UI. We understand your preference for a cleaner and more minimalist look. Your feedback has been noted and will be considered as we continue to improve and enhance our product.
Remember, your insights help us maintain a user-friendly experience that fits the needs of our customers. Thank you once again for your feedback.
Best,
The Opinew Team
A+++ customer support is also available - quick to respond and incredibly helpful.
It is very useful and helpful.
Hi there,
Wow, we're thrilled to hear such positive feedback! It's fantastic to know that you find our Opinew app useful and helpful.
Your comments about our customer support team really made our day! We endeavor to provide prompt and exceptional support to all our users, and we're truly glad to hear that we hit the mark for you.
Should you need any further assistance or information, please don't hesitate to get in touch. Your feedback is important in helping us continue to improve.
Best wishes,
The Opinew Team
I'm loving the app so far...It was exactly what I needed for my store. And the support has been great. At first, I thought it was pricey (premium plan), but I think for the features, relative ease of use, and quality of support (so far), I don't mind. I only wish that more somewhat mid-level features were available to the premium tier e.g feeding star rating to Google shopping and an auto sliding carousel. I mean, for $29 monthly, is that too much to ask?♀️
Hi there!
We're thrilled to hear that you're loving the Opinew app and found our support team helpful! It's our continued goal to provide value for your store through our features and services.
Now, about the feature suggestions you've provided—your feedback is incredibly valuable in helping us improve our services. We understand where you’re coming from regarding the additional mid-level features. We strive to find a balance in providing advanced options in our plans, and we'll seriously consider your suggestions. We believe in continuous improvements, and we ensure to use this insight for future enhancements.
We truly appreciate the rating and your constructive insights! Remember, your opinion drives us forward.
Best Wishes,
The Opinew Team
The app is very easy to use, the imports are of great quality, however I wish the app would import more diverse ratings, because I only got 5 star reviews imported, even though the product is not rated 5 stars in Aliexpress.
Thank you for your 4-star review and valuable feedback. We're glad to hear that you found our app easy to use and were satisfied with the quality of imports.
However, we're concerned about your feedback on the diversity of ratings imported from Aliexpress. We understand the importance of portraying authentic user-generated content for a fair representation of the products. This matter will be relayed to our technical team for further exploration, and we'll work on making this feature more efficient.
Your feedback truly helps us improve. Once again, thank you for your time and contribution. We are always here to assist you if you need anything else.
Best,
The Opinew Team
So far so good. Does everything that is advertised. Can update review in a few weeks after we've used it to see what impact it has on overall sales conversion.
Thanks for taking the time to share your initial impressions of Opinew Product Reviews App UGC! We're glad to hear that it's meeting your expectations so far.
We understand that the real test is how it performs in the long term and how it impacts your sales conversion. We eagerly look forward to your updated review once you've had more time to use our app.
Your feedback plays a crucial role in our ongoing commitment to improvement and we hope our app continues to support your business growth. Thanks once again!
Best wishes,
The Opinew Team
The customer service was excellent. It was not so hard to install and set up.
I reached out to support and they made it happen. However, I stopped using it because its design did not fit the theme we were using.
Hi, we're so glad to hear that you found our customer service excellent and setup easy. Your feedback is immensely appreciated. We're sorry to hear that our design didn't perfectly mesh with your theme. At Opinew, we're always striving to enhance the flexibility of our app to accommodate a broad range of themes. Your input will definitely be considered in our improvement plans. We'd love for you to reach out to our support team again, if you'd ever like to give us another try in the future. Thanks again for choosing Opinew.
Best Wishes,
The Opinew Team.
I have only began to use this app for my website. So far so good, very informative. I will update this review when I have used it more.
Thanks for taking the time to share your initial experience with Opinew Product Review App UGC. We're glad to hear that you're finding it informative!
As you continue using the app, we would definitely appreciate any further feedback you may have. It not only helps us improve but also ensures we are meeting your needs in the best possible way.
Remember, if you need any assistance or experience any issues, don't hesitate to reach out to our support team.
Thank you again for your valuable feedback.
Best regards,
The Opinew Team
Update: Yes, i did. Part of what I meant is I prefer not using an automatic method. I just wished there was documentation for where the code was installed where I would go in and edit the CSS myself. Dont get me wrong it seems like a great app, but personally for me customer service was far too slow to respond and i had to solve the issue with no help from him because of his speed. Leaving 4 stars cause other than the CSS thing it's great. Too hard for me to customize unless using auto method. There's not enough documention on how to manually install and actually customize the css. The auto install would have worked great but it didn't meet my needs. Other than that, this app seemed great.
Hi - have you tried going to widgets>product reviews widget? There is a ton of customisation options without writing any CSS
Also - our support is more than happy to help if you get in touch!