Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and smooth integration with Shopify. Key features include importing reviews from Amazon, displaying reviews on the website, and customizing review design. Merchants value the review import function and the option to manually add reviews. The customer support is praised for quick responses, effective problem-solving, and custom code assistance. The app is also recognized for its site speed optimization and the variety of features in its free plan. It's seen as a useful tool for enhancing store credibility and increasing sales.

Edited January 11, 2021

Happy with this app. Customers are responding well and the app has really boosted my sales. Easy to use as well. Lots of options.

Koren Publishers
United States
About 2 months using the app
June 4, 2020

The app is very easy to use, the imports are of great quality, however I wish the app would import more diverse ratings, because I only got 5 star reviews imported, even though the product is not rated 5 stars in Aliexpress.

About 2 months using the app
February 5, 2020

I found this app to be great, no problems with it at the moment. highly recommend this to anyone. Useful tool!

United Kingdom
About 2 months using the app
November 21, 2018

hope to import amazon review without image review. we import similar product review from amaozn. so we do not want image review

United States
About 1 month using the app
November 9, 2019

Hopefully this app works as promised, I saw great things wrote about it compared to other review apps that require a lot of manual work to add CVS files to import reviews ;p

United States
29 days using the app
March 1, 2021

I'm loving the app so far...It was exactly what I needed for my store. And the support has been great. At first, I thought it was pricey (premium plan), but I think for the features, relative ease of use, and quality of support (so far), I don't mind. I only wish that more somewhat mid-level features were available to the premium tier e.g feeding star rating to Google shopping and an auto sliding carousel. I mean, for $29 monthly, is that too much to ask?‍♀️

Wisewood Living
24 days using the app
January 12, 2021

Thank you for providing a great rating app. It has been very helpful to my business in gathering feedback from past/present customers.

Kai's Kookies Boutique
United States
23 days using the app
February 20, 2021

great app and i really like the customization aspect of the application. it has helped me make a lot of money.

American Terry Mills
United States
22 days using the app
January 12, 2022

Nice app, works great! The customer support is quick and well trained - perfect support. Could be cheaper, therefore 4 out of 5 stars.

21 days using the app
Opinew replied December 5, 2023


We're delighted to hear that you find our app helpful and our customer support prompt and efficient. This kind of feedback motivates us to deliver stellar service consistently.

We appreciate your observation about our pricing. At Opinew, we strive to offer the best value, and we assure you that our pricing is competitive considering the robust functionality that our app offers.

That said, your feedback is important, and we will certainly take your comment into consideration when assessing pricing in the future.

Thank you once again for your 4-star rating and for taking the time to write a review.

Best regards,
The Opinew Team

February 21, 2022

The app is smooth and good, very good customer service with fast replies. Price could be a little bit cheaper in my opinion.

Hustle Harder 2022
19 days using the app
Opinew replied December 5, 2023

Thank you for your kind words about Opinew Product Reviews App UGC and our customer service. We are delighted to know you're finding the app to be smooth. Your comment on pricing is noted and we aim to balance cost-effectiveness and quality service.

Even though we received a high rating, we noticed a small reservation on the pricing aspect. We assure you that we value your feedback and will definitely take your opinion into consideration to improve our services and provide the most satisfactory experience for our users.

Thanks again for taking the time to write a review. Your feedback is extremely important as we continually strive to improve the experience for all our users.

The Opinew Team