Reviews (1,735)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and efficient review importing from platforms like Amazon. They appreciate its user-friendly interface, easy setup, and the ability to boost sales by enhancing trust through customer reviews. The app supports multiple languages, offers extensive customization, and features a free plan, making it accessible for various business sizes. Its quick onboarding and seamless Shopify integration are also highlighted.

May 25, 2020

My favorite app so far for reviews. You can customize easily and import easily. Great app and better in customer support. Thank you!

Mazik Market
Canada
12 months using the app
Opinew replied December 8, 2023

Hello,

We're thrilled to hear that Opinew has topped your list of favorite apps for reviews! It's wonderful to know that the app's customizability and import features have made things easier for you. We're especially proud that our customer support team has made your experience even better.

Your feedback reinforces our commitment to provide excellent service to our users. Thanks for taking the time to leave such an inspiring review.

Wishes,
The Opinew Team

March 7, 2023

This app has some great features. The styling and design are great, and the ease of use is incredible, certainly on par with other established review platforms. Support is helpful. I suggest looking into his app.

YesAir
United States
11 months using the app
Opinew replied March 7, 2023

Hi,
Thank you for your 5🌟 review! We're thrilled to hear that you appreciate our styling and design, as well as the ease of use. We take pride in making our app user-friendly and visually appealing. We're also glad to hear that our support team was helpful.

Have a lovely day,
The Opinew Team

August 7, 2021

very good app use it on all shops, recommended to all, easy to import reviews, app sends reviews requests to customers to leave a review

Floppy Ear
United Kingdom
11 months using the app
Opinew replied December 6, 2023

Hello,
We're thrilled to hear that you've had such a positive experience using Opinew Product Reviews App UGC across all your shops. It is great to know that you find our features, such as importing reviews and automated requests, easy to use. Your recommendation means a lot to us.

We value your feedback as it helps us continue to deliver the best possible service to our users. Thank you for taking the time to leave us this great review.

Best Regards,
The Opinew Team

July 1, 2019

Can’t fault the customer service! Had a slight issue with the app and the theme i was using, i contacted the team through their live chat and they solved everything super quickly. Highly highly recommend! :)

Lashes By Lucy
United Kingdom
11 months using the app
Opinew replied December 8, 2023

Hi there,

We're thrilled to hear about your positive experience with our customer service! It's wonderful that our team was able to help resolve the issue between the app and your theme quickly. Providing efficient and prompt support through our live chat is something we take great pride in.

Your high recommendation is truly appreciated and we're grateful for your 5-star review. It motivates us to continue working hard to deliver great service to our users like you.

Thanks again for your feedback, it's essential to our constant improvement.

Best,
The Opinew Team

May 2, 2020

what a fantastic app would tell anyone to download this and add value to your store. I will be upgrading the next package for sure

SmartWineAerator
Australia
11 months using the app
Opinew replied December 8, 2023

We're over the moon to hear that you find our app fantastic! Thank you. Your positive feedback buoyed our spirits. We're thrilled that you plan to upgrade to the next package. We're continually working on making Opinew Product Reviews App even better and more user-friendly, and we promise to keep up the good work.

By the way, your decision to recommend our app to others is the biggest compliment we could receive. Thank you for that! We value your feedback and we are always here to provide excellent service.

Best wishes,
Opinew Team

April 3, 2020

I used this app to increase the CVR of our product. It is very easy to start to use it and very useful for us.

mono-crowd.com
Japan
11 months using the app
Opinew replied December 8, 2023

Hello, thank you so much for your 5-star review! We're thrilled to know that our Opinew Product Reviews App UGC has helped boost your product's CVR and is easy for you to use. It's fantastic to hear that our app has proven useful for your needs. Your positive feedback is sincerely appreciated. Thanks again for being part of the Opinew community and feel free to reach out if you have any suggestions or need any assistance.

Best Wishes,
The Opinew Team.

September 9, 2020

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TrimHQ
Australia
11 months using the app
Opinew replied December 6, 2023

Hi there! It looks like we might have got a bit lost in the details here - it's a bit unclear from your review what your experience with our app has been. Regardless, we're thrilled to see your 5-star rating! If you could provide more feedback, we would greatly appreciate it, as it helps us improve our services.

From From the Opinew Team.

September 14, 2021

Great app, easy to use and amazing customer service! Very customizable and they keep adding more and more features!

ATP Sports
United States
11 months using the app
Opinew replied December 5, 2023

We're thrilled to hear that you're finding Opinew easy to use and that our customer service has made a difference for you! Your recognition of our continuous efforts to develop and add more features is exciting for us. Your positive feedback plays a huge role in shaping our progress. We will keep striving to provide excellent service and features. Feel free to reach out if you have any suggestions or ideas. Thank you for your 5-star review!

Best wishes,
The Opinew Team

May 24, 2022

Opinew has made reviews very easy. also great customer service from Daniel. has helped me step by step.

Honey Hub
United Kingdom
11 months using the app
Opinew replied May 24, 2022

Hi there,

Thank you for taking the time to share your experience with us! We are happy to hear our support team hit the mark for you.

Your feedback is highly appreciated and will help us to maintain our support quality and service to customers.

Feel free to drop us a message via the Live Chat button if you need any help.

Have a wonderful day!
Customer Success Team | Opinew

Edited April 25, 2023

The widgets are very easy to use and have greatly enhanced the homepage of our store. The app is great for reviews, and I like that it automatically updates with the latest reviews.
I did have an issue with the carousel, and Daniel helped me quickly solve the problem.

Camera Exchange
United States
11 months using the app
Opinew replied June 1, 2022

Hi there,

Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.

Customer Success Team | Opinew