Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,720)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import reviews from major platforms like Amazon, enhancing store credibility. It features a user-friendly interface with customizable review display options and integrates smoothly with Google Shopping. The free plan is particularly appreciated for its robust functionality, ideal for startups. The app is noted for its reliability and speed, maintaining website performance. Customer support, with team members like Paul, Emira, and Adna, is frequently praised for responsiveness and effectiveness.

November 9, 2019

Hopefully this app works as promised, I saw great things wrote about it compared to other review apps that require a lot of manual work to add CVS files to import reviews ;p

BeastModeBass
United States
29 days using the app
Opinew replied December 8, 2023

Hi there,

Thank you for choosing the Opinew Product Reviews App and giving us a 4-star rating! We're thrilled to hear that you've seen positive things about our app's ease of use and functionalities.

However, we detected a bit of uncertainty in your words. If you have any queries or need assistance in utilizing our app to its maximum potential, please don't hesitate to reach out to our support team via the Shopify app. We're here to make sure that the app works as promised for you and saves you from the hassle of manual work.

Your feedback plays a vital role in our continuous pursuit to provide a handy and user-friendly app.

Thank you once again for choosing Opinew, and we look forward to serving you better on your journey with us.

Best wishes,
The Opinew Team

March 1, 2021

I'm loving the app so far...It was exactly what I needed for my store. And the support has been great. At first, I thought it was pricey (premium plan), but I think for the features, relative ease of use, and quality of support (so far), I don't mind. I only wish that more somewhat mid-level features were available to the premium tier e.g feeding star rating to Google shopping and an auto sliding carousel. I mean, for $29 monthly, is that too much to ask?‍♀️

Wisewood Living
Australia
24 days using the app
Opinew replied December 6, 2023

Hi there!

We're thrilled to hear that you're loving the Opinew app and found our support team helpful! It's our continued goal to provide value for your store through our features and services.

Now, about the feature suggestions you've provided—your feedback is incredibly valuable in helping us improve our services. We understand where you’re coming from regarding the additional mid-level features. We strive to find a balance in providing advanced options in our plans, and we'll seriously consider your suggestions. We believe in continuous improvements, and we ensure to use this insight for future enhancements.

We truly appreciate the rating and your constructive insights! Remember, your opinion drives us forward.

Best Wishes,
The Opinew Team

January 12, 2021

Thank you for providing a great rating app. It has been very helpful to my business in gathering feedback from past/present customers.

Kai's Kookies Boutique
United States
23 days using the app
Opinew replied December 6, 2023

Thank you for your positive feedback! We're glad to hear that our app has been helpful in gathering valuable feedback from your customers. We work diligently to keep enhancing our app, and it's always rewarding to hear from satisfied users like you.

Remember, we're here to help if you have any questions or suggestions related to the app. Your feedback makes us better.

Best,
The Opinew Team

February 21, 2022

The app is smooth and good, very good customer service with fast replies. Price could be a little bit cheaper in my opinion.

Hustle Harder 2022
Sweden
14 days using the app
Opinew replied December 5, 2023

Thank you for your kind words about Opinew Product Reviews App UGC and our customer service. We are delighted to know you're finding the app to be smooth. Your comment on pricing is noted and we aim to balance cost-effectiveness and quality service.

Even though we received a high rating, we noticed a small reservation on the pricing aspect. We assure you that we value your feedback and will definitely take your opinion into consideration to improve our services and provide the most satisfactory experience for our users.

Thanks again for taking the time to write a review. Your feedback is extremely important as we continually strive to improve the experience for all our users.

Best,
The Opinew Team

February 25, 2020

Just started using it but not bad so far they have an incentive if you leave a review they will offer the free trail for longer which is why I'm writing this

Cheap Powerbank
United Kingdom
13 days using the app
Opinew replied December 8, 2023

Hi there,

We appreciate taking the time to share your initial experience with our Opinew Product Reviews App. We're glad to hear that it's been good thus far. We're always looking for ways to improve user experience, and the extended free trial is one way we do this.

That said, you've given us 4 stars, which suggests that you might have had some slight challenges or concerns. We encourage you to get in touch with our support team through the Shopify app for any specific issues you might encounter as you continue exploring the app functionalities. We're here to assist and make things as smooth as possible.

Your input helps us provide a better service. Thanks again for your feedback and for choosing Opinew.

Best wishes,
The Opinew Team

Edited January 29, 2020

Only change would be the Review Widget UI could look a little more cleaner and minimalist. However their customer support is top notch and gets the job done!

Mobile Technica
Australia
12 days using the app
Opinew replied December 8, 2023

Thanks for your 4-star review and your kind words about our customer support team! We strive to provide top-notch service.

We also appreciate your suggestion about the Review Widget UI. We understand your preference for a cleaner and more minimalist look. Your feedback has been noted and will be considered as we continue to improve and enhance our product.

Remember, your insights help us maintain a user-friendly experience that fits the needs of our customers. Thank you once again for your feedback.

Best,
The Opinew Team

January 12, 2022

Nice app, works great! The customer support is quick and well trained - perfect support. Could be cheaper, therefore 4 out of 5 stars.

DarBene
Austria
7 days using the app
Opinew replied December 5, 2023

Hi,

We're delighted to hear that you find our app helpful and our customer support prompt and efficient. This kind of feedback motivates us to deliver stellar service consistently.

We appreciate your observation about our pricing. At Opinew, we strive to offer the best value, and we assure you that our pricing is competitive considering the robust functionality that our app offers.

That said, your feedback is important, and we will certainly take your comment into consideration when assessing pricing in the future.

Thank you once again for your 4-star rating and for taking the time to write a review.

Best regards,
The Opinew Team

May 28, 2020

Really good app! Have been using this for quite a while now. The display looks super clean and the best part is it allows to import reviews from amazon

Autofeelz
India
7 days using the app
Opinew replied December 8, 2023

Thank you for your wonderful feedback! We're thrilled to hear that you've been finding the Opinew Product Reviews App beneficial and clean looking in style, as well as appreciating the import feature from Amazon. We truly value your support and insights since they're integral to our ongoing advancements. If there's anything more you'd like to share or need help with, don't hesitate to let us know.

Best wishes,
The Opinew Team

September 21, 2020

Good App, but it doesn't let you choose specific reviews to import into your store. It does the job, but I think it could definitely be better.

Tricks and Frights
Canada
6 days using the app
Opinew replied December 6, 2023

Hi there,

We appreciate your honest rating and great to hear that Opinew is serving you well. We are always striving to improve our app and your feedback helps us immensely.

We take your comment about the functionality of our app very seriously. We can see that there is room for improvement in how reviews are imported. Rest assured, our support team will examine this suggestion carefully and work on implementing timely enhancements.

We value your thoughts and look forward to further serving your needs. Please feel free to reach out to our support team if you have any other suggestions or concerns.

Best regards,
The Opinew Team

March 28, 2021

This was a good some might even say great app that can help you import all the reviews you may need in your store

Gaming OG store
United States
1 day using the app
Opinew replied December 6, 2023

Hello,

We appreciate your kind words and high rating for our Opinew Product Reviews App UGC! We're glad to hear that the app is serving you well in importing reviews for your store. We strive to provide a highly beneficial and effective service for our users.

However, we noticed that you did not give us a full 5-star rating. There might be something, no matter how small, that did not meet your expectations and we truly care about it. If there's anything specific you'd like to discuss, please share your experience with our support team through our normal channel. We are eager to listen and improve.

Your feedback plays a significant role in our continuous effort to elevate the user experience.

Best,
The Opinew Team