Reviews (1,736)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its excellent customer support and efficient review importing from platforms like Amazon. They appreciate its user-friendly interface, easy setup, and the ability to boost sales by enhancing trust through customer reviews. The app supports multiple languages, offers extensive customization, and features a free plan, making it accessible for various business sizes. Its quick onboarding and seamless Shopify integration are also highlighted.
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Was great then unfortunately became very hard to use.
We're thrilled to hear that you're finding our app easy to use and that you had a positive experience with our support team, notably Vatsal. We pride ourselves on our prompt response and we're glad that it's making a difference for you. Your kind words motivate us to continue to provide great service. Should you need any more help in the future, we’re here for you. Your feedback is fundamental to our hard work and dedication.
Best wishes,
The Opinew Team
This is probably one the best app that i would recommend to every store. Importing review is extremely simple, just paste the link and it does alll the works for you. With those high quality amazon based reviews, I was able to get sales!
We're thrilled to hear you're finding the Opinew Product Reviews App UGC so beneficial and user-friendly! It's great that you're finding the review import functionality easy to use and that it's aiding your sales. Your kind words are truly appreciated and it's feedback like yours that inspires us to keep improving our app. If you ever need assistance or have any suggestions, please don't hesitate to reach out. Your input is important to us.
Best Wishes,
The Opinew Team
It works great! I love how easy it is to customize the app and work with developers to get exactly what I need.
Customer service is very responsive and always willing help you.
Hi there,
Thank you very much for this 5-star review! We are happy to hear our app and our support team hit the mark for you.
We hope that you'll continue to use the app and share your experience with us.
Have a great day,
Customer Success Team | Opinew
Feel it is more complicated and takes more to finish all the setups. The customer service is helping. Still on the way of figuring all things out.
Hello, thank you for taking the time to share your experience. We understand that setting up can feel a bit complex initially and we're glad to know our customer service team has been of help.
If you're still finding it challenging, please don't hesitate to keep reaching out to our support team. They're more than happy to ensure the setup process becomes as smooth and as effortless as possible for you.
We truly appreciate your feedback, as it helps us to improve our user experience. Thank you once again and we look forward to supporting you throughout your journey with us.
From the Opinew team.
Poor communication never worked after I subscribed stay away ... worse review company and definitely do not recommend
Hi - Sorry about your not ideal expierience. We have asked the you to contact our support team via the handy live chat button inside the app, where we are ready to reply usually in 5min, 7 days a week, but you haven't contacted us.
Using the live chat will always ensure quick support service vs email which is not so frequently monitored.
Good news is that are working on integrating the email and chat channel together. We are always working to improve the experience for all our users :)
If you still would like to get some help feel free to get in touch and we'll help right away.
It's easy to edit any aspect (color, font, etc.
The automation is also a great help.
It's completely free! Their support team is always available to you and will resolve any issue as quickly as possible.
Our free plan is packed full of features for new Shopify stores, we look forward to seeing you scale and hopefully needing our more advanced features like a higher import limit, Google Shopping integration, loyalty and email marketing integrations and Q&A.
Let us know if we can help in anyway, thanks so much for your kind words.
-Customer Success Team
I got this app to replace Loox due to Loox's limitation on review importing. This app does exactly what I want and I can import reviews from Aliexpress, Amazon, and from a spreadsheet. Awesome!
Now, onto support... The support is GREAT! I have a somewhat custom theme that made the integration of the review badges somewhat difficult to add. Tomasz to the rescue... He did for me what I would normally pay my developer to do without hesitation.
I would love it the app integrated with Aftership or some other order tracking app. Loox had this feature and I really would love to see it as part of the Opinew integration suite.
Overall, this app is great and the customer service is top-notch.
We're absolutely thrilled to hear such high praise about our Opinew Product Reviews App! We're glad that you've found the import feature across different platforms like Aliexpress, Amazon, and spreadsheets useful. We're also delighted that Tomasz could provide the support you needed.
Your suggestion for integrating with Aftership or other order tracking apps is greatly appreciated. We're always looking for ways to make our app more useful to our customers. We surely will take this into consideration while planning for future improvements.
Thank you again for your kind words and the brilliant 5-star rating. Your positive feedback and constructive suggestions greatly help us in improving our services.
Best Regards,
The Opinew Team
Their support team is second to none and are always very helpful and quick to respond. The app is very customisable.
Hi,
Thank you very much for your kind words! We are glad we were able to meet your expectations.
Rest assured that we will continue to improve the app and provide an excellent customer experience. It's a pleasure serving you.
Have a great rest of the day!
Customer Success Team | Opinew
instant support and problem solved. i was new and a support member instantly tryed to help me getting into it
Hi,
Thank you for taking the time to leave us a positive review.
Our mission is to make every user's experience as seamless as possible, especially when they're new to our platform. It's great to know that our team was able to help you get started and guide you through the process.
We're here for you whenever you need us and look forward to continuing to provide you with excellent service.
- Opinew Customer Success Team
Reached out to the team and they helped me customize the app with code. Great service and great app!
Thank you so much for your 5-star review! We're thrilled to hear that you've had a positive experience with the Opinew Team and that customization of the app went smoothly for you. Feedback like yours is essential in helping us to continue providing quality service and great apps for our users. Thanks for being a valued part of the Opinew community!
Best Wishes,
The Opinew Team