Reviews (1,736)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its excellent customer support and efficient review importing from platforms like Amazon. They appreciate its user-friendly interface, easy setup, and the ability to boost sales by enhancing trust through customer reviews. The app supports multiple languages, offers extensive customization, and features a free plan, making it accessible for various business sizes. Its quick onboarding and seamless Shopify integration are also highlighted.
Refine
-
By rating
Update: I had an issue with the app not reporting billing correctly and then found that when my three month discount ended I had been overcharged by around £4 for that month. I asked them to look into it and the reporting bit was fixed but the overcharge remained and after the fix I had lost the additional 500 imports we'd agreed when we signed on. I had no reply about either the overcharge or the loss of additional imports. Confidence was gone and so we cut our losses and uninstalled. Have also found its a messy uninstall with lots of code elements left in the theme. A disappointing end for what seemed like a really promising app.
---------------------------------------
This app is great for pulling in product reviews from other sources (Amazon in our case) and it also has solid automation for review requests and plenty of options of display. What really sets it apart though is the customer service - we have an issue trying to install one of the widgets with out theme and Haris at Opinew tech support had it sorted within minutes - incredible service!
Thank you so much for your wonderful review. We're thrilled to know that you're finding value in our product review app, especially considering its automation features and display options. We also take pride in our customer service, so it pleases us to hear Haris could assist you effectively and promptly. We always want to ensure you are getting the support you need! Your feedback plays a key role in helping us continuously deliver the best service possible. Thanks once again from everyone on the Opinew team.
Great customer service! The engineers were quick to respond to my needs.
It is super easy to install and use.
Thanks for this, we do try our best, we know that running an ecommerce business can be stressful, we want to make collecting and displaying reviews as easy possible! -Paul
Very easy to use. Looks great. Fantastic customer service, fast response and solved my problem quickly.
Hi there,
Thank you for sharing your experience with us, and we hope that we were able to exceed your expectations. We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job!
If you need anything in the future, please reach out and we'll be happy to help.
Customer Success Team | Opinew
amazing! great customer service. patient, fast and convenient. keep up the good work! also very affordable
Hi,
Thank you very much for your kind words! We are glad we were able to meet your expectations.
Rest assured that we will continue to improve the app and provide an excellent customer experience. It was a pleasure serving you.
Have a great rest of the day!
Customer Success Team | Opinew
i love it,support is super fast.really appreciate it! i recommend it to any store owner.Great App!!!
We're thrilled to hear that you're loving the Opinew Product Reviews App UGC and recommend it to other store owners! Your kind words about our support team really brighten our day - we always aim for quick and competent assistance. Remember, we're here for you anytime you need help. Your feedback is fundamental to us, and we're so happy you're part of our community!
Cheers,
The Opinew Team
I use this app in my ecommerce store, I did not use it yet but I am excited to try it. The reviews the app has looks good
Hello! We're delighted to hear that you've chosen Opinew for your ecommerce store. It's great to hear about your excitement to test it out. Once you've had a chance to use our app, we encourage you to share your experience. Feedback from valued users like you is instrumental in our continuous effort to maintain and improve the quality of our product. Thank you for your high rating and for choosing Opinew.
Best regards,
The Opinew Team
Would give more than 5 stars if possible. Tomasz is ultra responsive and super quick, customizes it per your preferences...he is the bomb, if only he serviced all the apps!
Thank you for the stellar review! We're overjoyed to hear that you've had such a great experience with our app and our team, especially with Tomasz. Your kind words mean a great deal to us and motivate us to continue providing outstanding support. As a team, we do our best to respond promptly and personally to our users' needs. Please continue to reach out with any customization requests or questions. Your feedback and satisfaction are hugely important to us!
Thanks again,
The Opinew Team
I have only began to use this app for my website. So far so good, very informative. I will update this review when I have used it more.
Thanks for taking the time to share your initial experience with Opinew Product Review App UGC. We're glad to hear that you're finding it informative!
As you continue using the app, we would definitely appreciate any further feedback you may have. It not only helps us improve but also ensures we are meeting your needs in the best possible way.
Remember, if you need any assistance or experience any issues, don't hesitate to reach out to our support team.
Thank you again for your valuable feedback.
Best regards,
The Opinew Team
Opinew is an awesome review app. If you are a new Shopify store owner and are looking to get your business up off the ground, it's super important that you have product reviews on your site. This is the app you want to try and here are three reasons why.
1) The price is right. Unlike some of the other popular review apps, the pricing structure of Opinew is based on the results your store is getting, not on the features available in the app. This means you get way more bang for your buck. You have full control over which reviews are published and full control over your product review requests that are sent out to your customers. This is going to save me a lot of money compared to the other popular review app I was going to try.
2) The product reviews looks good inside your store, and the app is easy to install and easy to use. I tried some of the other review apps out there and I actually like Opinew the best, which was great because it was also the most affordable app.
3) The customer support I received solidified my decision to go with the Opinew app. Shortly after I installed the app I received an email from the developer. He had a couple suggestions for me that helped me increase the page load speed of my site by 4 seconds. He also offered to make a couple edits so that Opinew would fit my theme better. I really appreciated the extra mile he went to make sure that everything worked properly on my site.
So if you have a small or growing Shopify store, or even a big one, this is the product review app you want to choose. It works just as well, if not better than the other apps out there– at a fraction of the cost. I highly recommend you give Opinew a try today.
Thank you for the thorough and positive review. We are delighted to hear that you find Opinew to be an excellent choice among review apps for your Shopify store.
We're thrilled to know that the pricing strategy and functionalities of our app fit your needs perfectly, and provide you with more control over your product reviews and requests. We are also pleased to hear that you found the setup and usage of our app seamless, and our customer support satisfactory. We always strive to go the extra mile to ensure our app delivers results while fitting your theme perfectly.
Your endorsement of Opinew to other small, growing, or even big Shopify store owners is sincerely appreciated. We are glad that you find our app to outperform others while being cost-effective.
Thank you once again for choosing Opinew and for your strong recommendation to others. Do remember, we are always here to assist or provide recommendations to improve your experience further.
Best,
The Opinew Team
Customer Service was helpful and was able to solve the issue that I was having in my codes after installation
Hello,
Thank you so much for the 5-star rating and for sharing your positive experience about our customer service. We're delighted to hear that our team was able to assist in resolving the issue with your installation codes.
Your feedback is extremely important and helps us to continually provide top-notch support for our customers. We're here to help anytime you need.
Best regards,
The Opinew Team