Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,721)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

May 22, 2019

This app makes adding reviews from various sources extremely easy. I have come across a few minor issues which the developer has sorted quickly.

Quirkil
United Kingdom
4 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you find our app useful for aggregating reviews from different sources. Your feedback truly encourages our team. We understand you've encountered minor issues and we're glad that we were able to resolve them promptly for you. Rest assured, providing quick and efficient solutions is always our priority. Your positive review means a lot to us and helps us constantly strive for excellence.

Thank you for giving us a full five-star rating, and your trust in Opinew.

Best Regards,
The Opinew Team

June 25, 2020

Um ótimo atendimento de início, tirou todas as minhas duvidas.
Estarei utilizando o aplicativo para saber o desempenho.

BNSPORTS
Brazil
4 months using the app
Opinew replied December 7, 2023

Olá, muito obrigado pela sua avaliação de 5 estrelas! Ficamos contentes que nosso atendimento conseguiu tirar todas as suas dúvidas. Esperamos que você tenha uma ótima experiência ao utilizar nosso aplicativo. Seu feedback ajuda a melhorar continuamente a qualidade de nosso serviço. Se precisar de algo mais, sinta-se à vontade para entrar em contato.

Com carinho,
Equipe Opinew

November 25, 2019

Just installed and already in love. It's very intuitive and easy to use. 5 minutes installation and import of all my reviews from amazon.

WUBEN
China
4 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're loving the Opinew Product Reviews App UGC! Our team put a lot of effort into making the installation process intuitive and quick, so it's fantastic to hear that all your reviews were imported from Amazon in just 5 minutes. Your feedback reaffirms the hard work we put into our app everyday. Thanks for taking the time to share your experience with us.

Best wishes,
The Opinew Team

November 15, 2023

Great customer support, the app works very well and integrated with our store.

Tom & Sora Creations
United States
4 months using the app
Opinew replied December 4, 2023

We're glad to hear that you're finding great support from our team and that the app has integrated well with your store! Your positive feedback is hugely motivating for us. Thanks for taking the time to review Opinew Product Reviews App UGC. We're committed to continuously improving our services based on feedback like yours.

Best regards,
The Opinew Team

May 2, 2022

I thoroughly recommend this app! The simplicity is super impressive and they have outstanding customer service. This app has better features than other similar apps, and the developers thought of everything needed to help sales. They are also very responsive and helped us get the most out of the app. We have noticed that customers are reading through the reviews and this has helped boost our sales,

eclecticherb
United States
4 months using the app
Opinew replied May 3, 2022

Hi,

Thank you so much for this amazing review! We're delighted to hear you are already seeing the benefits of using Opinew.

Rest assured that we will continue to improve the app and provide an excellent customer experience. It's a pleasure serving you.

Have a great day!
Customer Success Team | Opinew

November 17, 2018

Hands down the best review app on the market. You can customize the settings to your specific needs, import reviews from not just alixpress but also amazon which helps a lot and it overall has a nice, clean look that customers enjoy

CheckMerch.com
United States
4 months using the app
Opinew replied December 12, 2023

We're absolutely thrilled to hear that you find Opinew to be the best review app on the market! We're glad that our customization options and review import feature from multiple platforms are fitting your specific needs nicely. Thank you for pointing out the clean look that customers enjoy, we are always aiming to deliver a seamless user experience. Your feedback reaffirms the work we put into our app, so thanks much for that. We look forward to continuing providing you with great service.

Best,
The Opinew Team

June 12, 2023

Amazing app for reviews and amazing customer service! They helped me deal with each problem I had quickly and effectively. I was amazed at how quickly they resolved both issues! Definitely recommend this app.

PlayVille
Canada
4 months using the app
Opinew replied December 4, 2023

Thank you for your glowing review! We're thrilled to hear that you've had a positive experience with both our app and our customer service. Your satisfaction is our top priority, and it's truly rewarding to know our efforts in resolving your issues quickly and effectively stood out. Your recommendation means a lot to us, and we're grateful for your support.

Remember, we're always here if you need any further assistance. Your feedback matters and helps us continuously improve.

Best regards,
The Opinew Team

Edited August 10, 2020

very good
I am just having troubles with the badge icon (the stars) it appears to me as a square not as a star, any help ?
Update: I was guided on how to fix the issue and it wasn't an Opinew problem. It was a conflict with another app that overrides the fonts. So keep in mind to carefully adjust the fonts configurations.

Berry Stores
Egypt
4 months using the app
Opinew replied December 6, 2023

Hi there,

We're thrilled to hear that you think our app is "very good" - thank you! We noticed that you were having an issue with the badge icon appearing as a square rather than a star. However, we're glad to see that you were able to identify the issue and resolve it.

It can occasionally occur that certain apps interfere with each other, so attention to detail in your configurations is necessary, as you pointed out wisely in your updated review. For future reference, you can also reach out to our support team if you experience any issues; we're always here to help!

Again, a big thanks for your input - your observations help us maintain the quality of our app for everyone.

Best wishes,
The Opinew Team

July 8, 2020

It's very useful. Guys are very kind they helped me out with everything even with editing the review code for product which i deleted because i thought i dont need it anymore i know i am silly, but hey, thats why we have experts to handle all of this. I recommend it to everyone. Very professional staff and app is working perfect. Thank You for help! :)

Amazebeast
United Kingdom
4 months using the app
Opinew replied December 6, 2023

We're thrilled to hear you find our Opinew Product Reviews App useful, and that our support team could assist you with all your needs. We believe in providing both a high-quality app and professional, friendly support. Your acknowledgment of this makes our day! Thanks for recommending us and taking the time to share your experience. We appreciate it greatly. You're not silly at all, everyone can make mistakes and that's why we're here to help!

Keep exploring and enjoy using our app. Your feedback is super important to us.

Best Wishes,
The Opinew Team

May 6, 2020

Used this App on my Shopify Store. Works smoothly and it has great support. following a minor issue with my image sizing within 5 mins I had contacted them and had it resolved. I will continue to use this app again in the future.

Wraydar
United Kingdom
4 months using the app
Opinew replied December 8, 2023

We're thrilled to hear about your positive experience with the Opinew Product Reviews App UGC! It's great to hear that it's working smoothly on your Shopify store and that you found our support team helpful and responsive. Your encouraging words are what helps us strive for an even better service. We're here for you anytime you encounter any issues or need assistance.

We're also delighted to know that you plan to continue using our app in the future. We look forward to serving you again.

Your feedback is essential in helping us understand what we're doing right. Thanks once again for choosing Opinew.

Best wishes,
The Opinew Team