Reviews (1,736)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and efficient review importing from platforms like Amazon. They appreciate its user-friendly interface, easy setup, and the ability to boost sales by enhancing trust through customer reviews. The app supports multiple languages, offers extensive customization, and features a free plan, making it accessible for various business sizes. Its quick onboarding and seamless Shopify integration are also highlighted.

Edited August 10, 2020

very good
I am just having troubles with the badge icon (the stars) it appears to me as a square not as a star, any help ?
Update: I was guided on how to fix the issue and it wasn't an Opinew problem. It was a conflict with another app that overrides the fonts. So keep in mind to carefully adjust the fonts configurations.

Berry Stores
Egypt
4 months using the app
Opinew replied December 6, 2023

Hi there,

We're thrilled to hear that you think our app is "very good" - thank you! We noticed that you were having an issue with the badge icon appearing as a square rather than a star. However, we're glad to see that you were able to identify the issue and resolve it.

It can occasionally occur that certain apps interfere with each other, so attention to detail in your configurations is necessary, as you pointed out wisely in your updated review. For future reference, you can also reach out to our support team if you experience any issues; we're always here to help!

Again, a big thanks for your input - your observations help us maintain the quality of our app for everyone.

Best wishes,
The Opinew Team

July 8, 2020

It's very useful. Guys are very kind they helped me out with everything even with editing the review code for product which i deleted because i thought i dont need it anymore i know i am silly, but hey, thats why we have experts to handle all of this. I recommend it to everyone. Very professional staff and app is working perfect. Thank You for help! :)

Amazebeast
United Kingdom
4 months using the app
Opinew replied December 6, 2023

We're thrilled to hear you find our Opinew Product Reviews App useful, and that our support team could assist you with all your needs. We believe in providing both a high-quality app and professional, friendly support. Your acknowledgment of this makes our day! Thanks for recommending us and taking the time to share your experience. We appreciate it greatly. You're not silly at all, everyone can make mistakes and that's why we're here to help!

Keep exploring and enjoy using our app. Your feedback is super important to us.

Best Wishes,
The Opinew Team

February 26, 2024

Incroyable comme Appli, l'assistance aussi. Merci à Deepa

Skyaether
France
5 days using the app
May 6, 2020

Used this App on my Shopify Store. Works smoothly and it has great support. following a minor issue with my image sizing within 5 mins I had contacted them and had it resolved. I will continue to use this app again in the future.

Wraydar
United Kingdom
4 months using the app
Opinew replied December 8, 2023

We're thrilled to hear about your positive experience with the Opinew Product Reviews App UGC! It's great to hear that it's working smoothly on your Shopify store and that you found our support team helpful and responsive. Your encouraging words are what helps us strive for an even better service. We're here for you anytime you encounter any issues or need assistance.

We're also delighted to know that you plan to continue using our app in the future. We look forward to serving you again.

Your feedback is essential in helping us understand what we're doing right. Thanks once again for choosing Opinew.

Best wishes,
The Opinew Team

November 15, 2023

Great customer support, the app works very well and integrated with our store.

Tom & Sora Creations
United States
4 months using the app
Opinew replied December 4, 2023

We're glad to hear that you're finding great support from our team and that the app has integrated well with your store! Your positive feedback is hugely motivating for us. Thanks for taking the time to review Opinew Product Reviews App UGC. We're committed to continuously improving our services based on feedback like yours.

Best regards,
The Opinew Team

August 14, 2020

Always a fan of using this than Loox, I love getting real feedbacks from Amazon. Images are clear, feedbacks are authentic. I will use this forever. Hope there's a lifetime FREE Plan please....

SHOPADOOPA
Philippines
4 months using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're a fan of Opinew Product Reviews UGC, and so appreciative of your 5-star rating! Your acknowledgment of the clarity of our images and the authenticity of our feedback means a lot to us. Your love for the Amazon feedback feature is also delightful.

About the lifetime free plan, we will certainly forward your suggestion to the relevant team for their consideration. We always strive to provide the best possible value to our users, and client suggestions like yours are instrumental in enhancements.

Your ongoing support is invaluable. Looking forward to accompanying you in your future business endeavors.

Best wishes,
The Opinew Team

September 23, 2022

I can chat with a Romana and get fast help with my questions.
Opinew customer service has been very responsive! Thank you very much!

Deneve
United States
4 months using the app
Opinew replied December 5, 2023

Hi there,

We are thrilled to hear about your positive experience with our customer service and our wonderful team member Romana! It's our goal to always be there when you need us and provide prompt assistance. So, your comments let us know we're on the right track.

Thank you so much for your 5-star review. We greatly appreciate it and value your feedback.

Best wishes,
The Opinew Team

March 11, 2019

Easy to use with our Amazon store and superb customer service. Great for creating trust with customers.

Amandean
United States
4 months using the app
Opinew replied December 11, 2023

Thank you for the fantastic review! We’re delighted to hear that you've had a positive experience using our Opinew Product Reviews App and found our customer service commendable. We put a lot of effort into making our app user-friendly, especially for businesses that operate on multiple platforms like Amazon. It's great to know that you found it easy to use and effective for boosting customer trust. Your feedback serves as a great encouragement to our team. Thanks again for taking the time to share your experience with us and the community. - The Opinew Team

August 12, 2020

Excellent. Daniel was really helpful in helping me fix my mistake.
They respond quickly. Great support.

AustinCherish
United States
4 months using the app
Opinew replied December 6, 2023

We're thrilled to hear that you had a positive experience with Daniel and our support team. Your kind compliments for their quick and helpful responses are greatly appreciated. At Opinew, we take pride in our prompt customer service and are glad it's reflecting well.

Your feedback serves as encouragement and reinforces our commitment to creating the best user experience. Thanks a lot for giving us 5 stars and acknowledging our efforts. If you need any more assistance, we'll always be here to help!

Best,
The Opinew Team

Edited December 18, 2020

Great app. It is very easy to import reviews, and it is easy to understand. Best support team. I needed help and asked for it, and Tomasz resolved my request in minutes. very good!

EnterTheBeauty
South Korea
4 months using the app
Opinew replied December 6, 2023

Hi there,

Wow, we're beyond thrilled to hear your kind words! It's awesome to know that you find our app easy to use and our import feature helpful. Your feedback really motivates us to keep improving! Tomasz and the rest of our support team are always ready to assist and we're pleased that they could resolve your request swiftly.

Seeing our users' satisfaction is always our number one goal, so it's wonderful to know we hit the mark for you. Your feedback is extremely valuable to us.

Thanks for taking the time to share your experience with the Opinew community. We look forward to continuing our support for your business.

Best Regards,
The Opinew Team