Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,721)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

August 14, 2020

Always a fan of using this than Loox, I love getting real feedbacks from Amazon. Images are clear, feedbacks are authentic. I will use this forever. Hope there's a lifetime FREE Plan please....

SHOPADOOPA
Philippines
4 months using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're a fan of Opinew Product Reviews UGC, and so appreciative of your 5-star rating! Your acknowledgment of the clarity of our images and the authenticity of our feedback means a lot to us. Your love for the Amazon feedback feature is also delightful.

About the lifetime free plan, we will certainly forward your suggestion to the relevant team for their consideration. We always strive to provide the best possible value to our users, and client suggestions like yours are instrumental in enhancements.

Your ongoing support is invaluable. Looking forward to accompanying you in your future business endeavors.

Best wishes,
The Opinew Team

September 23, 2022

I can chat with a Romana and get fast help with my questions.
Opinew customer service has been very responsive! Thank you very much!

Deneve
United States
4 months using the app
Opinew replied December 5, 2023

Hi there,

We are thrilled to hear about your positive experience with our customer service and our wonderful team member Romana! It's our goal to always be there when you need us and provide prompt assistance. So, your comments let us know we're on the right track.

Thank you so much for your 5-star review. We greatly appreciate it and value your feedback.

Best wishes,
The Opinew Team

March 11, 2019

Easy to use with our Amazon store and superb customer service. Great for creating trust with customers.

Amandean
United States
4 months using the app
Opinew replied December 11, 2023

Thank you for the fantastic review! We’re delighted to hear that you've had a positive experience using our Opinew Product Reviews App and found our customer service commendable. We put a lot of effort into making our app user-friendly, especially for businesses that operate on multiple platforms like Amazon. It's great to know that you found it easy to use and effective for boosting customer trust. Your feedback serves as a great encouragement to our team. Thanks again for taking the time to share your experience with us and the community. - The Opinew Team

August 12, 2020

Excellent. Daniel was really helpful in helping me fix my mistake.
They respond quickly. Great support.

AustinCherish
United States
4 months using the app
Opinew replied December 6, 2023

We're thrilled to hear that you had a positive experience with Daniel and our support team. Your kind compliments for their quick and helpful responses are greatly appreciated. At Opinew, we take pride in our prompt customer service and are glad it's reflecting well.

Your feedback serves as encouragement and reinforces our commitment to creating the best user experience. Thanks a lot for giving us 5 stars and acknowledging our efforts. If you need any more assistance, we'll always be here to help!

Best,
The Opinew Team

Edited December 18, 2020

Great app. It is very easy to import reviews, and it is easy to understand. Best support team. I needed help and asked for it, and Tomasz resolved my request in minutes. very good!

EnterTheBeauty
South Korea
4 months using the app
Opinew replied December 6, 2023

Hi there,

Wow, we're beyond thrilled to hear your kind words! It's awesome to know that you find our app easy to use and our import feature helpful. Your feedback really motivates us to keep improving! Tomasz and the rest of our support team are always ready to assist and we're pleased that they could resolve your request swiftly.

Seeing our users' satisfaction is always our number one goal, so it's wonderful to know we hit the mark for you. Your feedback is extremely valuable to us.

Thanks for taking the time to share your experience with the Opinew community. We look forward to continuing our support for your business.

Best Regards,
The Opinew Team

March 27, 2021

I've tried many review apps over with various webpages over the years. Opinew is by far the best I've come across... it just works very well and looks great. And the support if you ever need it is just as great!

Scottish Artist Kevin Hunter | Paintings Of Scotland & Beyond
United Kingdom
4 months using the app
Opinew replied December 6, 2023

Hi there,

We're beyond thrilled to hear that Opinew stands out as the best review app you've tried! The fact that it works well for you and meets your aesthetic needs is a big win for us. Our support team also sends their thanks for your kind words. Your feedback helps us maintain and enhance the quality of our service.

Remember, we're always here to assist you should you need help in the future.

Thanks again for choosing Opinew!

Best wishes,
The Opinew Team

December 18, 2020

I am satisfied. It's good to import reviews. The support team also responded quickly. It is a well-made app.

TheSimpleNavy
South Korea
4 months using the app
Opinew replied December 6, 2023

Thank you for your wonderful review! We're ecstatic to hear that you're finding our app useful for importing reviews and that you are satisfied with our support team's speedy responses. At Opinew, we continuously strive to create an enjoyable and efficient experience for our users. Your positive feedback is a testament to the hard work our team puts in every day. Remember, we're always here if you need any further support. Thanks again for your appreciation!

Best wishes,
The Opinew Team

June 5, 2019

I LOVE this app! And, I was having some minor issues (at 10:30p) and commented in the app's chat window, thinking I wouldn't hear til the next day...Low and behold someone answered and fixed the issue right away! Awesome customer service!

Look Better Bald
United States
4 months using the app
Opinew replied December 8, 2023

Hello there!

It really brightens our day to hear such fantastic feedback! Your positive review is a big motivation for our team. It's wonderful to hear that you love the Opinew app and our customer service was able to promptly resolve your issue, regardless of the late hour.

We believe in being there when you need us the most and we're just a chat away, any time of the day!
Your praise means a lot to us.

Thank you once again and remember, we're here to support you anytime you need!

Best wishes,
The Opinew Team

Edited December 24, 2019

By far the best review app on shopify. Easy to use and what sets it apart is the excellent support. I highly recommend it. Thank you!

Out & About Athletics
United States
4 months using the app
Opinew replied December 8, 2023

Thank you so much for your glowing review! We're ecstatic to hear that you consider Opinew the best review app on Shopify. Our team works hard to create an user-friendly experience and offer top-notch support, it means a lot that this hasn't gone unnoticed. Your high recommendation truly speaks volumes to us.

Thanks again for taking the time to share your experience with us and the Shopify community. Your feedback fuels our continuous effort to deliver the best service possible.

Best regards,
The Opinew Team

August 17, 2022

Excellent customer service, I had a question because the reviews were not showing on my website, however, I instantly got a quick response from Romana which helped me solve this issue.
It is amazing to have such great support. I strongly recommend!

Via Versati
Brazil
4 months using the app
Opinew replied December 5, 2023

Hello, and thanks for your fantastic review! We're thrilled to know that our customer service team, especially Romana, could guide you through your issue so promptly. Your satisfaction is our priority, and it makes us proud to hear such positive feedback.

Your recommendation is highly appreciated and serves as motivation for us to maintain our high-quality service. We aim to provide this level of support to all our users, thanks to customers like you highlighting these experiences.

Stay connected for any further assistance you may require. Thanks again from all of us at Opinew.