Reviews (1,736)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and efficient review importing from platforms like Amazon. They appreciate its user-friendly interface, easy setup, and the ability to boost sales by enhancing trust through customer reviews. The app supports multiple languages, offers extensive customization, and features a free plan, making it accessible for various business sizes. Its quick onboarding and seamless Shopify integration are also highlighted.

March 27, 2021

I've tried many review apps over with various webpages over the years. Opinew is by far the best I've come across... it just works very well and looks great. And the support if you ever need it is just as great!

Scottish Artist Kevin Hunter | Paintings Of Scotland & Beyond
United Kingdom
4 months using the app
Opinew replied December 6, 2023

Hi there,

We're beyond thrilled to hear that Opinew stands out as the best review app you've tried! The fact that it works well for you and meets your aesthetic needs is a big win for us. Our support team also sends their thanks for your kind words. Your feedback helps us maintain and enhance the quality of our service.

Remember, we're always here to assist you should you need help in the future.

Thanks again for choosing Opinew!

Best wishes,
The Opinew Team

December 18, 2020

I am satisfied. It's good to import reviews. The support team also responded quickly. It is a well-made app.

TheSimpleNavy
South Korea
4 months using the app
Opinew replied December 6, 2023

Thank you for your wonderful review! We're ecstatic to hear that you're finding our app useful for importing reviews and that you are satisfied with our support team's speedy responses. At Opinew, we continuously strive to create an enjoyable and efficient experience for our users. Your positive feedback is a testament to the hard work our team puts in every day. Remember, we're always here if you need any further support. Thanks again for your appreciation!

Best wishes,
The Opinew Team

June 5, 2019

I LOVE this app! And, I was having some minor issues (at 10:30p) and commented in the app's chat window, thinking I wouldn't hear til the next day...Low and behold someone answered and fixed the issue right away! Awesome customer service!

Look Better Bald
United States
4 months using the app
Opinew replied December 8, 2023

Hello there!

It really brightens our day to hear such fantastic feedback! Your positive review is a big motivation for our team. It's wonderful to hear that you love the Opinew app and our customer service was able to promptly resolve your issue, regardless of the late hour.

We believe in being there when you need us the most and we're just a chat away, any time of the day!
Your praise means a lot to us.

Thank you once again and remember, we're here to support you anytime you need!

Best wishes,
The Opinew Team

Edited December 24, 2019

By far the best review app on shopify. Easy to use and what sets it apart is the excellent support. I highly recommend it. Thank you!

Out & About Athletics
United States
4 months using the app
Opinew replied December 8, 2023

Thank you so much for your glowing review! We're ecstatic to hear that you consider Opinew the best review app on Shopify. Our team works hard to create an user-friendly experience and offer top-notch support, it means a lot that this hasn't gone unnoticed. Your high recommendation truly speaks volumes to us.

Thanks again for taking the time to share your experience with us and the Shopify community. Your feedback fuels our continuous effort to deliver the best service possible.

Best regards,
The Opinew Team

August 17, 2022

Excellent customer service, I had a question because the reviews were not showing on my website, however, I instantly got a quick response from Romana which helped me solve this issue.
It is amazing to have such great support. I strongly recommend!

Via Versati
Brazil
4 months using the app
Opinew replied December 5, 2023

Hello, and thanks for your fantastic review! We're thrilled to know that our customer service team, especially Romana, could guide you through your issue so promptly. Your satisfaction is our priority, and it makes us proud to hear such positive feedback.

Your recommendation is highly appreciated and serves as motivation for us to maintain our high-quality service. We aim to provide this level of support to all our users, thanks to customers like you highlighting these experiences.

Stay connected for any further assistance you may require. Thanks again from all of us at Opinew.

November 17, 2019

Easy configuration and reviews are vital for conversion! Easy to send emails with coupons for customers!

PlayWear Football
Belgium
4 months using the app
Opinew replied December 8, 2023

Hi there,

Thank you so much for your fantastic rating and positive review! We’re thrilled that you found our configuration intuitive and that you're appreciating the value of reviews in driving conversion. Knowing that our features are helping you easily send emails and provide great incentives for your customers truly made our day!

Please feel free to reach out if you ever have any questions or suggestions. We genuinely value your insights as they help us continue to develop and improve.

Best wishes,
The Opinew Team

February 27, 2021

Awesome app, awesome support. I had a small issue and with the help of the support team, it was solved immediately - great app!

Watches in Wood
United States
4 months using the app
Opinew replied December 6, 2023

Thank you so much for your glowing feedback! We're thrilled to hear that our support team could promptly help you resolve the issue. It's fantastic to know that you're enjoying using our app. Your positive experience truly means a lot to us. We're here to assist with any other concerns or questions you might have in the future. After all, your satisfaction is our major priority.

Thank you again for taking the time to share your experience and for giving us a stellar rating! We're truly grateful for your support.

Best wishes,
The Opinew Team

December 6, 2019

This review import process is much, MUCH easier than the previous one I used. I'm not totally happy with where the reviews are showing up on the page, but I believe I need to contact my Shopify theme designers to help me move the widget, so I'm giving this one 5 stars.

Pink and Caboodle
United States
4 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're finding the review import process with Opinew much easier than you had experienced previously! Your feedback means a lot to us.

We understand your concerns about the placement of reviews on your page. Do reach out to your Shopify theme designers about this. If there's any issue on our end affecting the widget placement, we're always ready to provide the necessary assistance.

Thanks once again for your 5-star rating, and for being a valued part of the Opinew community. Your feedback drives us to continually improve our service.

Warm regards,
The Opinew Team

August 6, 2019

I installed this app for showing reviews on our site; it looks a fantastic system everything was smoothly much more than others plus their customer service is quick and friendly.

Big Sweety
United Kingdom
4 months using the app
Opinew replied December 8, 2023

We're over the moon to hear about your positive experience with our app, and more importantly, with our customer service team. It's encouraging to know that the installation process was smooth and that it's fitting well into your site. Thank you for choosing Opinew and for your valuable feedback. Your input is what helps us continue to provide a high level of service. Kudos from the entire Opinew team!

October 20, 2019

Opinew helps my new store make a great process on customers'care,also it promote the construction to my store.
Kind customer service from Opinew! Really helpful APP!!

DovEggs-Seattle
United States
4 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're finding Opinew helpful in boosting your customer care and overall store aesthetic! Your positive feedback truly motivates us to continue providing a top-notch service and user-friendly app. Your acknowledgment of our customer service also warms our hearts. We will always be here to assist you whenever you need it. Thank you for your 5-star review and for sharing your fantastic experience. Rest assured, we are committed to supporting your growing business.

Best Wishes,
Opinew Team.