Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,721)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

April 17, 2020

App is pretty good, does what it says so I recommend it to everybody who wants to add "review" to their site - customers can come after purchase and leave a review to them :)

FZ Photopoint
Estonia
4 months using the app
Opinew replied December 8, 2023

Thank you for taking the time to leave us such a wonderful review! We truly appreciate your kind words and your high recommendation of our review features. We take pride in catering to our users' needs the best way we can. Please don't hesitate to let us know if there's anything else you need or any other feedback you may have. Your review certainly helps us continue to deliver a quality experience for our users.

Best wishes,
The Opinew Team

July 31, 2018

I can easily say that I have never left a review in my life until today! I had a little hick up installing the reviews on the product page due to my complicated theme, however the customer support took care of it. They also went the extra mile to edit and add styling to the plug in. They genuinely care. Thank you very much!

Storepilot
United States
4 months using the app
Opinew replied December 12, 2023

We're deeply touched by your positive feedback and your 5-star rating! Your first-ever review means the world to us. We're really glad to hear that you found our customer support helpful and that we could assist you in setting up the reviews on your product page, even with a complicated theme.

You have acknowledged that our team has gone the extra mile, and we can assure you, this is the level of service we aim to provide for all our users. Your satisfaction is our top priority.

Thank you for helping us to understand how we can serve you better. Your input provides the fuel for our continuous improvement. Keep in touch and let us know anytime you need help!

Best Regards,
The Opinew Team

May 7, 2020

The app does what it advertises, THE SUPPORT IS WILL HELP YOU FAST WITH ANY TECHNICAL ISSUES. Highly Recommended

Heavy Duty Dog Harness
United States
4 months using the app
Opinew replied December 8, 2023

Thank you so much for your 5-star review! We're thrilled to know that our app is doing what we promise, but even more than that, we're genuinely glad to hear that our support team was prompt in assisting you with your technical issues. Your recommendation means the world to us. Never hesitate to reach out if you need anything else from us. Your feedback helps us continue delivering top-notch service to wonderful customers like you. Thank you again from the Opinew team.

September 21, 2018

Opinew is a great app that i have been looking for.
Previously, a lot customers asked questions via the shopify product review, and some of the customers even select a 1 star by mistake, thats not good to the conversion rate to our store. Now Opinew solved that problem on review completely.
And it allows customers to review with photos, That's awesome. It can improve conversion rate efficiently.
And Tomasz is very nice guy helping me install the app properly fast.
Thank u guys.

MJJC.com
United States
4 months using the app
Opinew replied December 12, 2023

We're absolutely thrilled to hear that Opinew has been beneficial for your business! It's great that our features have assisted in mitigating accidental low ratings and increasing your conversion rate. We're also happy to hear that you've had a positive experience with our customer support, particularly with Tomasz. Your feedback is essential in ensuring that we continue improving our services. Thank you for taking the time to write this review.
Best wishes,
The Opinew Team

December 23, 2020

まだ新しいSiteで集客はあるのですが、転換率がかなり悪かった所レビューを追加することで信頼性が生まれたのか、即座に効果がありました。ちょっとわかりづらいことに関してはCustomer supportが時間外だったのにもかかわらず対応してくれて助かりました。これは望みすぎかもしれませんが、Amazonのレビューを全て拾えないという点は今後改善を期待したいポイントです。

Analog Cases Japan
Japan
4 months using the app
Opinew replied December 6, 2023

ごレビューと高評価をいただき、誠にありがとうございます。 Opinewのアプリをご利用いただき、転換率が上がり信頼性が生まれたとのこと、大変うれしく思います。

また、弊社カスタマーサポートがタイムリーにお手伝いできたこと、これも良かったと感じています。私たちはいつでもお客様のフィードバックを大事にしております。

Amazonのレビューに関して全て拾えない点については、お客様のご期待に応えられるよう、改善に向けて精進して参ります。それについてのご意見は、私たちの改善にとても役立ちますし、私たちがより良い体験を提供するための重要な情報でもあります。

再度、貴重なご意見をありがとうございます。今後ともよろしくお願い申し上げます。

Opinewチームより

August 13, 2020

I used to use another popular app for write reviews myself but tat was time consuming. I their app and I really should have way before. Very quick, very clean looking and efficient. Directly importing from amazon is awesome.
The only drowback is the fac that you can only remove images when you import from another source. But it's okay I this app is so good that it doesn't matter.
The customer support is great be the way

Soniclear
Canada
4 months using the app
Opinew replied December 6, 2023

We're so glad to hear that you appreciate Opinew Product Reviews App UGC, especially the quick, clean efficiency and the ability to directly import from Amazon. Also, we're pleased to know our customer support team has been helpful.

We noted your feedback on the image removal feature for imports from other sources and would like to thank you for drawing our attention to that. We strive to improve our app based on user experiences, so insights like yours are truly helpful.

Again, thanks for the amazing 5-star review! We will continue to work hard to meet and exceed your expectations.

Best,
The Opinew Team

November 10, 2018

Ive looked around shopify for different ways to add product reviews, and this is by far the best app ive used.
Love their work

ZooSmart
United States
4 months using the app
Opinew replied December 12, 2023

Hello!

We're overjoyed to hear that you find Opinew to be the best product reviews app you've used on Shopify. We work hard to create a seamless experience for our users and it's always rewarding to hear such positive feedback.

Thank you for taking the time to leave this fantastic review. Your feedback plays a big part in our continuous efforts to improve and provide the best service possible.

Best Wishes,
The Opinew Team

May 2, 2020

Very responsive team! I was just playing around not even paid for the actual plan but I have received 1-class treatment. Thanks!

Turkish Munchies
United States
4 months using the app
Opinew replied December 8, 2023

Hi there,

We're absolutely thrilled to hear that you've had a great experience with our team! At Opinew, we ensure all our users, regardless of the plan they're on, get top-notch service. Your kind words are truly appreciated, they motivate us to keep delivering high-level support. We're always here if you need any more help.

Thanks again for this awesome review,

The Opinew Team

March 10, 2022

Opinew was the clear choice when we finally tried it.
Their customer service is outstanding. Great App!

jefehex
United States
4 months using the app
Opinew replied December 5, 2023

Thank you so much for your five-star review! We are thrilled to hear that Opinew was the clear choice for you. It brings us immense happiness knowing that our customer service could meet your expectations. We're glad you appreciate our app!

We strive to always deliver excellent customer service, and your encouraging words deeply inspire us. Your feedback plays a significant role in helping us sustain and improve our services.

Thanks once more for standing by us.

Best Wishes,
The Opinew Team

November 8, 2022

Opinew could be a great resource for major technology companies.
The widgets are very easy to use and have greatly enhanced my store.

jorlan
Brazil
4 months using the app
Opinew replied December 5, 2023

We're thrilled to hear that you've found value in our app, particularly regarding the widgets! Hearing that they have enhanced your store truly makes our day. Your positive feedback serves as a great motivation for us at Opinew.

Please never hesitate to reach out if there's anything else we can do to support you along the way. Your continued success is our goal.

Thank you for your five-star review!

Best Wishes,
The Opinew Team