Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,721)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

August 20, 2020

This app is a lifesaver when it comes to drop shipping. it gives the e-store increased legitimacy and I´d recommend it to anyone who´s in ecom, especially dropshippers. But the limits on review imports is a little bit daunting for those who have larger amounts of products. I hope they increase the limits in the future.

Lucky Dovey
Sweden
3 months using the app
Opinew replied December 6, 2023

Hi there,

We're overjoyed to hear that our app is making a positive impact on your drop shipping business and adding a layer of trust to your e-store. Your recommendation means a lot to us!

Regarding your concerns about the limits on review imports, we take your feedback very seriously. We are constantly working towards enhancing the capacity of our app to be able to cater to stores with larger amounts of products. Your feedback will definitely play a part in our ongoing efforts to improve and update our features.

Remember, your feedback continues to guide us in better fitting the needs of our users - thank you for this.

Best,
The Opinew Team

September 6, 2019

I tried this app for reviews. It has images function and could import from amazon. Tomas did a great support job . He fixed issues really fast . anyway this is the best reviews app I had found so far.

muzata.us
China
3 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you find Opinew to be the best review app you've discovered so far, and that you've found our image function and Amazon import features useful. Your kind words about Tomas's support are much appreciated, we're glad he could assist and resolve your issues swiftly. Your satisfaction is our top priority, so it's wonderful to hear such positive feedback. Thank you for taking the time to share your experience!

Best Regards,
The Opinew Team

October 29, 2018

Picking apps can be trial and error and I've tried a few review apps and a few apps where you can import reviews from other sites - this is by far the best and support is fast and no fuss

Wellnostics
United Kingdom
3 months using the app
Opinew replied December 12, 2023

Hello there,

We're elated to hear that out of all the review apps you've tried, you find Opinew to be the best! It's wonderful knowing that you appreciate the speed and efficiency of our support team. Your feedback is very important to us as we strive to offer the best service possible to our users.

We're grateful for your support and your 5-star rating. It's always encouraging to hear from satisfied users like you. Please continue to use our product and do not hesitate to reach out if you need any assistance.

Best regards,
The Opinew Team

March 17, 2020

I use this app for reviewing every product on my store! So far the set up and development of the app is amazing. I love how easy it is to work this and use it.

Fashion Overdrive
United States
3 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you find our Opinew Product Reviews App UGC easy to use and beneficial for reviewing all your products! We're always working hard to offer an efficient and straightforward setup process, and your feedback is a testament to our efforts. We're grateful for your appreciation and 5-star rating, it keeps us motivated. Your experience and feedback play an essential role in continuously improving our services. Should you need any help or have any suggestions, please feel free to reach out to our support team at any time.

Best Regards,
The Opinew Team

August 14, 2022

It has great support, I highly recommended.
It offers a great upsell option to increase your reviews.
The staff/support have been really helpful for me when I did not know how to change my plan they did it for me in less than 5mins it was done. Thank you Opinew!

Cowgirl Swirl
United States
3 months using the app
Opinew replied August 14, 2022

Thanks for the review, really glad to have been able to help you out! Best of luck with your selling! Let us know if you need any more help.
Customer Success Team | Opinew

March 9, 2019

very good service! im very happy, good app works great and i think the service is the best, if you have a probnlem they fix it for you for free!

Lion Lamp
Netherlands
3 months using the app
Opinew replied December 11, 2023

We're overjoyed to hear that you're very happy with our service and find our app great! Your success and satisfaction are our top priorities, and we're truly delighted that you've had a positive experience with us. If you ever run into any issue or have any questions in the future, know that our team is always ready to assist. Thank you for your wonderful feedback. Your insights significantly enrich our work.

Best regards,
The Opinew Team

July 18, 2023

I have been using the Opinew Shopify review plugin for my online store, and I am thoroughly impressed. This app has proven to be an invaluable tool for gathering customer feedback and boosting my store's reputation. The features and functionality provided by Opinew are top-notch.

The installation and setup process were seamless, thanks to the user-friendly interface and clear instructions. It didn't take long for me to start collecting and displaying reviews on my website, which greatly enhanced the credibility and trustworthiness of my products.

But what truly sets Opinew apart is their exceptional customer support. Whenever I had a question or needed assistance, their team was quick to respond and incredibly helpful. They went above and beyond to ensure that I had a smooth experience with the plugin, addressing any concerns or customization requests promptly and effectively.

The level of professionalism and dedication exhibited by the Opinew support team is truly remarkable. They have consistently provided me with insightful guidance and valuable advice to optimize my review system and maximize its benefits for my business.

Overall, I couldn't be happier with Opinew. This plugin has greatly improved my store's reputation, helped me gather valuable customer feedback, and the support I received along the way has been outstanding. I highly recommend Opinew to any Shopify store owner looking to enhance their review system and provide a stellar customer experience.

Thank you, Opinew, for creating such a fantastic app and for delivering equally impressive support. Keep up the great work!

Absolute Eclipse
United Kingdom
3 months using the app
Opinew replied August 23, 2023

Wow! This is huge, thanks so much for the kind and detailed review on our app and service. It's great to see Opinew has had a strong impact on your business already (although we aren't surprised!)

It really makes the extra effort our customer experience team puts in worth it when we see merchants happy with what we are doing.

It sounds cliché, but we really do try to aim to provide the best customer service in the Shopify space. We have recently made some more hires within our customer experience team and we have made sure they are fully aligned with our mission of being the best, so it's great to hear feedback like this to validate what we are doing!

Thanks again!

-Opinew Customer Success Team

June 12, 2023

It is very user-friendly, especially because everything can be customized (texts and colours, etc.)
Their app is constantly updated and they respond quickly.

ProblemSolva
Greece
3 months using the app
Opinew replied December 4, 2023

Hi there, thank you for your amazing review! We're thrilled to know that you found our Opinew Product Reviews App UGC user-friendly and customizable. We continuously work on our updates to provide a smooth and efficient experience, so it's great to hear your positive feedback on this. Also, we're glad that our response time met your expectations. Your feedback means a lot to us, and it helps us to keep improving. Thanks once again for your support!

Best regards,
The Opinew Team.

April 19, 2020

grazie assai siamo stati molto contenti del vostro programma, lo consigliero a tutte le persone che hanno bisogno di un programma molto efficiente,
grazie mille buon lavoro

PIANETAMELY
Italy
3 months using the app
Opinew replied December 8, 2023

Ciao, grazie per le tue gentili parole e per la valutazione a cinque stelle! Siamo felici di sapere che sei molto contento del nostro programma. La tua raccomandazione è altamente apprezzata. Il tuo feedback contribuisce molto a quello che facciamo. Ancora grazie per il tuo sostegno, ci significa molto.

Cordiali saluti,
Il team Opinew

Edited November 18, 2021

This is a great app with extra ways to interact with you customers to get and show reviews. I totally recommend it.
They have great customer service, handling everything immediately and nicely.

Well Life
United States
3 months using the app
Opinew replied December 5, 2023

Hi there,

Wow, we are thrilled to hear such great feedback! It's fantastic that you are making the most of our features to connect with your customers and showcase their reviews. We always strive to provide top-notch customer service to our users, so we are glad that you have experienced this.

Your recommendation means a lot to us and it further motivates us to continue delivering the best possible service. Please remember, we're here to support you every step of the way.

Thank you once again for choosing Opinew.

Best regards,
The Opinew Team