Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

April 3, 2024

good product

My Store
Greece
33 minutes using the app
October 27, 2023

I am new to the application and I did not know what to do, so their customer service contacted me, and I really want to praise their help and speed of response, and in particular I want to thank Nisha for her help. She deserves more than 5 stars.

Modi Mask
Saudi Arabia
About 2 months using the app
Opinew replied December 4, 2023

Hello,

We feel thrilled to hear about your positive experience with our customer service team and the helpful assistance you received from Nisha. We're committed to providing swift and effective support, and we're glad it shone through in your case.

Being new to any application can present a learning curve, so never hesitate to reach out if more questions arise in the future. Remember, we're always here to guide you.

We appreciate your 5-star rating and kind words. Thanks for choosing Opinew.

Best Regards,
The Opinew Team

October 28, 2023

It's great! It also offers customer support. Their customer service is excellent and always available to help.

marcewellness.com
Mexico
3 months using the app
Opinew replied December 4, 2023

We're thrilled to hear your positive remarks on Opinew Product Reviews App UGC! We are proud of our customer support team and pleased to learn that they've made a notable difference in your experience. Your feedback is essential to us as we strive to continually improve our services. Thank you for taking the time to share your review.

Best Regards,
The Opinew Team

May 2, 2024

I mainly wanted this app to import our Amazon reviews. They imported fine, but I had a problem publishing them to the pages. I used their chat support and Vatsal fixed the problem for me very quickly. Very happy. Thanks Vatsal.

Smart Strength
Australia
May 29, 2023

We have been using this software for some time and have been very pleased. We did a theme update and a previous review software code was left behind causing issues for the updated install. Daniel helped us get the code re-installed and also corrected a previous problem from another review software we had as well. Thank you!

Brewing America
United States
About 3 years using the app
Opinew replied May 30, 2023

Hi,
Thank you for taking the time to share your positive experience with us. We're pleased to hear that you've been satisfied with our software and the support provided by our team, specifically Daniel.

We sincerely appreciate your continued trust in our service. We're here to support you anytime and look forward to continuing to meet your needs.

- Opinew Customer Success Team

April 26, 2024

Funktioniert. Schnell einzurichten. Netter Service. :)

Schlump-Chili
Germany
About 5 hours using the app
December 23, 2023

awesome customer service

ShopSavvyCart
United States
3 days using the app
September 10, 2023

Stop looking around for review apps and save your time by just downloading this. It has everything you need and looks great on the site. The import function is the best on the market and helps you start on a new platform or on a new store.

10 Enkle Måter
Norway
About 2 months using the app
Opinew replied December 4, 2023

We're thrilled to hear that you're loving our review feature, especially the import function, and how it looks on your site! Our goal is to make things easier and more convenient for our users, and your feedback confirms we’re on the right track. Thank you for choosing Opinew and taking the time out to share your experience. We're always here if you need any assistance!

Best regards,
The Opinew Team

October 30, 2023

Perfect tool! Great support and easy to use! Great assistance right away.

Skleggings
Netherlands
3 months using the app
Opinew replied December 4, 2023

Hello,

We're beyond thrilled to hear that you're finding our tool perfect and easy to use. It's even more pleasing that our support team was able to provide immediate assistance. Your feedback lets us know we're all doing things right. Thanks for taking the time to share your thoughts.

Your feedback is always invaluable in ensuring we deliver the best service possible.

Best regards,
The Opinew Team

May 9, 2023

Amazing support! I sent a quick message to support for a rather complex issue and they stuck with me and helped me get there in the end. Been using this reviews app for a few years now and it has certainly been a net positive!

Femvaults
United Kingdom
Over 2 years using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to receive your 5-star review and are delighted to hear that our support team has been able to help you solve complex issues! We're equally glad to know that you've been with us for a few years and found Opinew Product Reviews App UGC to be genuinely useful.

Your positive experience underscores our commitment to supporting our users in the most efficient and dedicated manner. Feedback like yours fuels us to work even harder to ensure the satisfaction of our users.

Thank you once again for sticking with us and sharing your wonderful review.

Best Wishes,
The Opinew team