Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,731)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and efficient review importing from platforms like Amazon. They appreciate its user-friendly interface, easy setup, and the ability to boost sales by enhancing trust through customer reviews. The app supports multiple languages, offers extensive customization, and features a free plan, making it accessible for various business sizes. Its quick onboarding and seamless Shopify integration are also highlighted.

September 3, 2019

Very responsive CS support. Easy interface. However, the added review wedge isn't the best design and don't have enough customisation options. But it covered the basic and did what it promised.

Alfie
United States
About 5 years using the app
Opinew replied December 8, 2023

Hello, thank you for your insightful review and 4-star rating. We're pleased to read that you appreciate our customer service and found our interface easy to use. We understand that our review widget design and its customization options didn't quite meet your expectations. We appreciate your feedback and will definitely consider these comments as we continuously strive to improve our service. We take our user's feedback very seriously, as it allows us to enhance our user experience. Please don't hesitate to reach out if you have any other suggestions.

Best regards,
The Opinew Team

January 22, 2024

Segmedina with Opinew helped with my query. She fixed the issue with the reviews not showing up below each item within a collection. This app and support is great.

Jose Balli | New Orleans
United States
Almost 5 years using the app
September 2, 2020

Amazing App to solve your review problem. You can easily import your product reviews to your shopify store.

Support is also available instantly. They helped me out just in few minutes. I recommend every store should use this app.

cuerobags
India
About 5 years using the app
Opinew replied December 6, 2023

Hi there,

Wow, thank you for this amazing 5-star review! We're thrilled to hear that Opinew Product Reviews App UGC has been a solution to your review needs and that you found our importing feature easy to use. We're also glad to know that our support team was able to promptly assist you.

Your recommendation means a lot to us. Feedback like yours helps us keep our standards high and continuously motivates us to enhance our services.

Once again, thank you for sharing your experience with other Shopify store owners.

Best Wishes,
The Opinew Team

November 21, 2023

I greatly appreciate the flexibility to select which reviews to publish. Smiljan has been incredibly helpful, accommodating all of my requests with efficiency.

Kemimoto
Hong Kong SAR
About 5 years using the app
Opinew replied December 4, 2023

Hello,

We're really grateful for your kind words. It's great to hear that you're finding our review selection feature helpful and flexible to your needs. Also, we are delighted that Smiljan was able to assist you efficiently. We'll be sure to pass your compliment onto him.

Your feedback is important to us as it helps us to continually improve our services. We're here for you anytime you need us.

Thank you for taking the time to share your positive experience. We're proud to have you as part of the Opinew community.

Best,
The Opinew Team

July 16, 2019

I've been looking for an app like this for a while now. This app works perfectly!! The amazon review importer works perfect. Also great customer service. They helped me with the install and even helped me delete the previous review app I had. Can't wait to see how the email review requests works. Great app!!! Highly recommend!!!

Kidskin
United States
Almost 5 years using the app
Opinew replied December 8, 2023

Hi, we are thrilled to hear your fantastic feedback! We're glad that our app perfectly fit your needs and that our Amazon review importer function works flawlessly for you.

It's also great to hear about your positive experience with our customer service – our team always works hard to provide top-notch support to our clients.

We're excited to see your results with our email review requests function and appreciate your high recommendation. Remember, your views continue to inspire us to provide an improved experience to our users.

Thanks again from the Opinew team!

Edited December 3, 2019

I Have not had this app long, but so far I like it, has a lot of features, It was a little confusing at first when your not a tech person it's tricky, but, Tomasz was great and patient in helping me out, quick to respond. so far happy with the app does what it says and more! A must app to have helps to have Reviews on your site.

Elle-&-Shine-
United Kingdom
Almost 5 years using the app
Opinew replied December 8, 2023

Hello! We're pleased that you are finding our app beneficial and full of useful features. We understand that it can be a bit challenging to get started, especially if tech is not your forte. It's great to hear that Tomasz could assist you and you appreciated his patience. We strive to offer quick and efficient customer support, so your kind words mean a lot to us. Thank you! We're happy that our app has proven to fit your needs, and it's good to know that you've found value in having reviews on your site. We appreciate your five-star rating and your feedback! Feel free to reach out to us for any more assistance, we’re here to help!

Best wishes,
The Opinew Team

October 28, 2018

I wish I could rate the support for this app higher than 5 stars! These guys are awesome! Highly recommend.

Dale Audrey Oral Fitness Inc
United States
Almost 5 years using the app
Opinew replied December 12, 2023

Thank you so much for your kind words! We're overjoyed to hear how much you appreciate our support team. You recommending us really means a lot. Always feel free to reach out if you need anything else. Your feedback and satisfaction are paramount to us.

Best Regards,
The Opinew team

January 17, 2020

One of the best review apps out there. Integrates well with Google which is big for our stores. Customer support is also A+++ - fast to reply and incredibly helpful.

Gage Beasley
Australia
Almost 5 years using the app
Opinew replied December 8, 2023

Thank you for your fantastic review! We're over the moon to hear that you find our Opinew Product Reviews App to be one of the best review apps you've come across. We focus on smoothly integrating our services with platforms such as Google, so knowing this has been a game-changer for your stores is rewarding. Likewise, our customer support team is always eager to assist and carry the same energy you appreciated. Bear in mind, we're here for you whenever you might need us.

Remember, your feedback plays a crucial role in our ongoing goal to deliver the best possible product to our users.

Best regards,
The Opinew Team.

November 25, 2019

Excellent APP and service from the team at Opinew. Allowed us to import our existing reviews from Amazon and our website to one website! Thanks again, highly recommended! bcedirect.co.uk

Bristol Communications
United Kingdom
Over 4 years using the app
Opinew replied December 8, 2023

Thank you for the wonderful review! We're delighted to hear that you find the Opinew Product Reviews App useful and that you've had a positive experience with our service. Feedback like yours motivates us to continually ensure that we're providing the best possible service to our customers. It's great to hear that you've found the import feature helpful, too! Thanks for choosing us, and for your recommendation.

Best regards,
The Opinew Team

August 15, 2019

You need to be able to combine your website, Amazon and eBay Reviews. This solution allows you to seamless import external reviews. They also have great customer service - they will respond to your needs. Don't waste your time trying to figure out a free review app that doesn't provide the same features or support.

Daily Dose
United States
Over 4 years using the app
Opinew replied December 8, 2023

We're genuinely grateful for your 5-star review and delighted to hear that Opinew Product Reviews App is meeting your needs in combining your website, Amazon, and eBay Reviews.

It's wonderful to know that you've found the import features seamless and the service provided by our customer support team satisfying. Our team works hard to respond efficiently to the needs of all users and it always gives us pleasure to hear positive feedback.

Thank you for recommending us over free apps that may not offer the same array of features or support. Your recommendations reinforce the value we bring to our users and—and we strive to keep delivering that.

Your feedback is important to us as it motivates us to keep improving our services.

Best,
The Opinew Team