Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,721)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

October 12, 2022

Great review app at a reasonable price. Import features and chat service for assistance with install are seamless.

Fiesta Tropicalé
United States
6 days using the app
Opinew replied December 5, 2023

Hi there! We're thrilled to hear you find Opinew Product Reviews App UGC to be great value for money. We put a lot of effort into streamlining our import features and chat service, so we're glad to hear you found them helpful and seamless. Your kind words are a huge motivation for us to continue working hard to deliver the best review solution for merchants like you. Thanks a lot for the perfect rating! Cherish your continued support!

Best Regards,
The Opinew Team

July 27, 2021

Great, live chat really helpful :) I tried so many reviews plugins but Opinez is here to save the day. I recommend.

Purple Seed
France
6 days using the app
Opinew replied December 6, 2023

Thank you for your glowing review! We're thrilled to hear that our live chat could provide the help you needed and that Opinew was the reviews plugin solution you were looking for. We sincerely appreciate your recommendation. It’s great customers like you that motivate us to provide top-notch service. Please don't hesitate to reach out if you need any more assistance in the future.

Best regards,
The Opinew Team

April 7, 2021

Since I switch to Opinew I haven't regret it once, it's worth the money, the customer service is spot on, always available when I have unanswered questions & the turnaround time is very quick. I love it here

TameTheStorm LLC
United States
6 months using the app
Opinew replied December 6, 2023

Thank you for your glowing review! We're thrilled to hear that you're satisfied with your switch to Opinew, appreciating our quick customer service and finding value for your money. We love having you with us too!

Your positive words about our support team and services really mean a lot to us. It's great to know that we're meeting your expectations and assisting you promptly whenever you need help.

Thank you once again for sharing your experience. Your feedback plays a vital role in our ongoing mission to provide top-notch service.

Best wishes,
The Opinew Team

Edited April 10, 2024

Was great then unfortunately became very hard to use.

BullionCare
Australia
6 months using the app
Opinew replied December 4, 2023

We're thrilled to hear that you're finding our app easy to use and that you had a positive experience with our support team, notably Vatsal. We pride ourselves on our prompt response and we're glad that it's making a difference for you. Your kind words motivate us to continue to provide great service. Should you need any more help in the future, we’re here for you. Your feedback is fundamental to our hard work and dedication.

Best wishes,
The Opinew Team

June 28, 2022

J'ai utilisé cette application pour mettre des avis sur mes produits et cela est très bien mais le gros problème est lorsqu'on met des nouveaux produits en ligne et on ne les voit pas dans l'application pour mettre des avis et je suis obligée à chaque fois de demander à un conseiller de faire une synchronisation afin d'avoir les nouveaux produits.

LeGamingRoom
France
5 months using the app
Opinew replied June 30, 2022

Bonjour,

Merci de nous avoir laissé un avis! Nous allons prendre en compte votre remarque pour améliorer Opinew au plus vite.

Très bonne journée à vous,
Cordialement,
Customer Success Team | Opinew

May 12, 2020

Using the Setup wizard to do the basic configurations was very easy, although I will still come go back to the App to do some more configurations. Until I use the App in real time situation and or import reviews from Aliexpress / Oberlo to see the App in action, I would reserve making any technical comments. Meanwhile I thank the Opinew team for offering me an UNLIMITED FREE TRIAL. I would recommend this to all newbies like me to start with.

Hunt Essential
United Kingdom
6 months using the app
Opinew replied December 8, 2023

Hello, we're thrilled to hear that you found the setup wizard easy to use and are grateful for your kind recommendation. It's good to know that our unlimited free trial is of benefit to you and other beginners.

We understand that you plan on coming back for further configurations and are geared to test the app in real situations. We would love to hear your technical feedback once you've explored the app more, especially related to importing reviews from Aliexpress / Oberlo.

Your insights and experiences matter to us and can help inform our continuous improvement. Thanks again for your positive review!

Best regards,
The Opinew Team

Edited May 22, 2022

It's me again. Still very satisfied with the support using this app. Engineers are fast and smart and friendly.

L'Armour Sunshine Scrub
United States
6 days using the app
Opinew replied May 18, 2022

Hi,
On behalf of all the team, thank you so much for leaving us such an amazing review!
We are delighted to hear you are satisfied with our service :)

We will continue to improve Opinew and assist you on your journey to create a strong & trusted business.
Have a wonderful day!

Customer Success Team | Opinew

February 3, 2021

I really love how it integrated into my website and fits the aesthetic of my theme. Im still learning the kinks but its pretty easy and they have videos. overall I like it so far, recommend for first time options to add reviews

Telgani Durags
United States
6 months using the app
Opinew replied December 6, 2023

Hi there! We're thrilled to hear that you're loving how our Opinew Product Reviews App UGC integrates into your website's theme. We strive to keep the app user-friendly and we're glad to know you're finding it easy to use. Our tutorial videos are there to support you as you navigate through the features.

Thank you for recommending us to first-time users - we greatly value your feedback. Don't hesitate to reach out if you need any further guidance as you continue exploring our app.

Best wishes,
The Opinew team

March 16, 2021

I am very pleased with the application, my store looks quite professional!
Very Good App. You will be very pleased.

BUY FOR DOG
Bulgaria
6 months using the app
Opinew replied December 6, 2023

We're delighted to hear that you're happy with Opinew Product Reviews App! It's fantastic to know that our app contributes to the professional appearance of your store. Thank you so much for the recommendation and the 5-star rating! We're always here to ensure your experience is the best it can be.

Best regards,
The Opinew Team

April 5, 2020

Awesome Support. App was a bit bugged on my new theme but support fixed it on a sunday evening! Thank you

Doggos-United
Netherlands
6 months using the app
Opinew replied December 8, 2023

Hi there,

We're really glad to hear that our support team could assist with resolving the issue you were experiencing, even on a Sunday! Here at Opinew, we are committed to ensuring our app works seamlessly with your theme and we appreciate your patience as we sorted everything out. Thank you for your positive feedback and for giving us a perfect star rating! Remember, we're just a message away if you need any further assistance.

Best wishes,
The Opinew Team