Reviews (1,736)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and efficient review importing from platforms like Amazon. They appreciate its user-friendly interface, easy setup, and the ability to boost sales by enhancing trust through customer reviews. The app supports multiple languages, offers extensive customization, and features a free plan, making it accessible for various business sizes. Its quick onboarding and seamless Shopify integration are also highlighted.

Edited May 3, 2019

When I cannot add the products, Tomasz helps me a lot. I can quickly set my work done. Great APP with Great service.

NaSaDen
United States
2 months using the app
Opinew replied December 11, 2023

Hi, we're thrilled to hear that you've had such a great experience with Opinew! It's excellent to know that Tomasz was able to provide the assistance you needed with adding your products. Your positive comments about our app and our customer service truly made our day. It's feedback like yours that motivates us to keep improving our app and our services. Thank you so much for taking the time to write this review, we appreciate it.

Best,
The Opinew Team

October 17, 2023

This product reviews app for Shopify is a must-have. I'm thrilled with the results. Authentic reviews build trust and boost conversions. Its integration and customer support are excellent. Very satisfied!

Supremia
Spain
2 months using the app
Opinew replied December 4, 2023

We're absolutely delighted to hear that you find the Opinew Product Reviews App to be a must-have! Boosting trust and conversions with authentic reviews is exactly what we aim for. Your words of appreciation for our integration and customer support truly mean a lot to us. Your satisfaction is our top priority, and it's fantastic to know we've hit the mark for you.

Your feedback plays a critical role as we continue to improve and offer an even smoother experience for all our users.

Best Regards,
The Opinew Team

March 15, 2021

Extremely easy to use system. We imported all our reviews from Amazon with ease. This app has already generated over 10k in sales for us in less than a month. I have had a few hiccups with the software along the way and I must say the support team for this app is almost better than the app itself. Instant responses and very quick fixes issued. Best app we have from the Shopify store by far. Great product and Great team.

URB Natural
United States
2 months using the app
Opinew replied December 6, 2023

We're ecstatic to hear you find our system incredibly easy to use and valuable to your business! It's great to know that our app has contributed to your impressive sales success. Even more so, we're thrilled that our support team has been able to quickly assist you with any hiccups along the way. As you've pointed out, we're here to offer immediate support because we understand how crucial this is for our users.

Thanks for sharing your positive experience and for your strong endorsement as the best app from the Shopify store. This kind of feedback truly fuels our commitment to keep improving and offering the best possible service.

Warm regards,
The Opinew Team

February 2, 2024

j'ai installe cette appli, maintenant j'ai un Code "liquid error" sur chaque produit qui est impossible a enlever, aidez moi a l'enlever s'il vous plait !

Ama Paris
France
28 minutes using the app
Opinew replied February 3, 2024

Désolé d'entendre ça! Veuillez accepter nos excuses. Nos développeurs ont déjà résolu le problème. Nous apprécierions la suppression de l'avis 1 étoile

January 8, 2023

I highly recommend this app..
They helped us to turn on/off functionality, as well as basic styling!

MegaStorify
Belgium
2 months using the app
Opinew replied January 18, 2023

Hi,

Thank you for your wonderful review! We are glad that we were able to assist you in turning on/off functionality and basic styling. Our team works hard to provide our customers with the best support possible, and it is rewarding to hear that our efforts have made a positive impact on your experience. Thank you for your support and recommendation!

Have a lovely day,
Opinew Team

October 12, 2022

Although I'm still learning how to best use it, this app has already brought back some customers.
Chat support is great as they will follow up with emails until the issue is resolved.

Royal Therapy
United States
2 months using the app
Opinew replied December 5, 2023

Thank you for taking the time to share your experience with Opinew. We're thrilled to hear that our app has already made a helpful impact on your business and that our customer support team has been there to assist you. As you continue to familiarize yourself with our app, don't hesitate to reach out for any questions or needs that may arise.

Your feedback is hugely important to us as we continually strive to improve our product and user experience. Once again, thanks for the delightful review.

The Opinew Team

June 6, 2018

Honestly the greatest customer service i've received by any app on shopify!

keep it up guys !

Fashionsnova
United States
2 months using the app
Opinew replied December 12, 2023

Hello, and thank you for your wonderful feedback! We're thrilled to hear that you're satisfied with our customer service, it's something we work really hard at. It's great to know that our efforts stand out and make a difference for our users. Your kind words keep us motivated to continue delivering exceptional support for our users. Remember, we're here to assist if you need any help in the future.

Best regards,
The Opinew Team

June 7, 2023

I recently had the pleasure of experiencing top-notch customer support from Opinew, and I must say, I am thoroughly impressed. In a world where customer service often feels like an afterthought, Opinew sets itself apart by delivering an exceptional level of support that truly goes above and beyond.

DecorativeHarmony
United States
2 months using the app
Opinew replied December 4, 2023

We're absolutely thrilled to hear about your positive experience with our customer support, and we’re sincerely grateful for your 5-star rating! We pride ourselves on the level of support we offer and it's great to know that we were able to meet your expectations. Your kind words mean the world to us and encourage us to keep striving for exceptional service. Your feedback truly makes a difference.

Thank you once again from the Opinew team.

April 3, 2020

Good app, and great communication !
I had a little problem and it was resolved quickly
It does the job as a paid app, I have not used it for a long time, if I have other indications I will let you know

Fitness Home
France
2 months using the app
Opinew replied December 8, 2023

Hello,

We're excited to see your 5-star review! Your positive words about our app and our team's communication skills mean the world to us. It's great to hear that your issue got resolved quickly. This is exactly what we strive for.

We're always on the lookout for user suggestions, as they help us maintain the high standards of our app. So, whenever you have any other indications or suggestions, feel free to let us know.

Thank you once again for your kind words and feedback. Your inputs are significant in helping us provide a better experience to our users.

Best Wishes,
The Opinew Team

January 13, 2020

Very helpful support and a good product with a quality feel. Easy to use and very convenient free installation program

Pressure Smart Systems
New Zealand
2 months using the app
Opinew replied December 8, 2023

Hello,

We're delighted to hear that you've found our support helpful and are pleased with both the quality and usability of our product. The convenience of our free installation program is something we're particularly proud of as well.

Your positive comments show us that we're on the right track with our service. Your feedback is extremely important to us in ensuring we continue to meet and exceed customer expectations.

Thank you for taking the time to review Opinew.

Best wishes,
The Opinew Team