Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,721)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

October 4, 2023

I've just started using this app, and so far the installation and set up has been smooth! I had some questions regarding the features provided and Kenan was very quick in helping me to make sure I was good to go. I like how easy it is to integrate into your store, and it looks really nice.

MAISON ROWE
United States
5 days using the app
Opinew replied December 4, 2023

Hello, and thank you for your fantastic review! We're thrilled to hear that your installation and setup process has been smooth with our Opinew app. It's great that Kenan was able to assist you swiftly and to your satisfaction - we'll make sure to share your kind words with him. We designed the app to be simple to integrate and we are glad that it fits nicely into your store.

Remember, our support team is always ready to assist you if you have any more questions in the future. Your feedback contributes massively to our ongoing mission, making your experience even better with us.

Best wishes,
The Opinew Team.

November 21, 2018

i like the app, the suport chat was amazing,The sorted me out in 5 minutes. Well done guys, awesome service!!!

CANAMETI
Italy
6 months using the app
Opinew replied December 12, 2023

We're thrilled to hear that you're enjoying the Opinew app and had a great experience with our support team! Your kind words really motivate us to continue providing awesome service. Thanks for taking the time to leave us such a stellar review.

Remember, we're here for you whenever you need help. Your feedback plays a huge role in our continuous improvement.

Best Regards,
The Opinew Team

Edited November 1, 2022

Feel it is more complicated and takes more to finish all the setups. The customer service is helping. Still on the way of figuring all things out.

VRTX JAPAN
Japan
6 months using the app
Opinew replied December 5, 2023

Hello, thank you for taking the time to share your experience. We understand that setting up can feel a bit complex initially and we're glad to know our customer service team has been of help.

If you're still finding it challenging, please don't hesitate to keep reaching out to our support team. They're more than happy to ensure the setup process becomes as smooth and as effortless as possible for you.

We truly appreciate your feedback, as it helps us to improve our user experience. Thank you once again and we look forward to supporting you throughout your journey with us.

From the Opinew team.

April 26, 2023

Great help from Romana, the reviews look great in my shop.
It would be nice if it could support multiple languages though.

AlmaVida
Netherlands
5 months using the app
Opinew replied December 4, 2023

Hi there,

We're glad to hear that you found Romana's help useful and you're happy with how the reviews look in your shop. We're always striving to provide the best for our users.

Your suggestion about supporting multiple languages is greatly appreciated. We understand the need for such a feature. Rest assured, we'll be discussing this internally and see how we can incorporate this into future updates.

Your feedback plays a crucial role in helping us improve. Thank you for taking the time to share your thoughts with us.

Best,
The Opinew Team

February 4, 2020

this app is helpful for new business and the good thing about it is that it free until your first 100 order

Swaray Express
United States
6 months using the app
Opinew replied December 8, 2023

Hello there!

We're absolutely thrilled to hear that you find our Opinew Product Reviews App UGC to be helpful for your new business. It's great to see that our free tier, valid up to your first hundred orders, is making a positive difference for you.

Your support truly means a lot to us, and feedback like yours motivates us to continually enhance our service. Thank you for taking the time to leave us a 5-star rating.

Should you ever need any assistance or have more ideas to share, don't hesitate to reach out to us. Your inputs go a long way in helping us serve you better.

Best Wishes,
The Opinew Team.

January 10, 2021

I really like this app! I had a question about how to take care of a minor issue, and not only did I get an immediate response, but Thomasz was very polite, professional, kind, and efficient in getting me what I needed immediately. Thank you :)

Unhidden Heroines
United States
6 months using the app
Opinew replied December 6, 2023

Hey! We're overjoyed to hear that you had such a positive experience with our app and our support staff. Your kind words about Thomasz truly encourage us to keep up the good work. Your feedback helps us to ensure that we're meeting our users' needs effectively. We thank you for choosing and trusting Opinew! :)

Best,
The Opinew Team.

July 15, 2018

This is probably one the best app that i would recommend to every store. Importing review is extremely simple, just paste the link and it does alll the works for you. With those high quality amazon based reviews, I was able to get sales!

Breezy Dollars
Mexico
6 months using the app
Opinew replied December 12, 2023

We're thrilled to hear you're finding the Opinew Product Reviews App UGC so beneficial and user-friendly! It's great that you're finding the review import functionality easy to use and that it's aiding your sales. Your kind words are truly appreciated and it's feedback like yours that inspires us to keep improving our app. If you ever need assistance or have any suggestions, please don't hesitate to reach out. Your input is important to us.

Best Wishes,
The Opinew Team

December 8, 2020

Poor communication never worked after I subscribed stay away ... worse review company and definitely do not recommend

Disposable Urinals
United States
6 months using the app
Opinew replied December 8, 2020

Hi - Sorry about your not ideal expierience. We have asked the you to contact our support team via the handy live chat button inside the app, where we are ready to reply usually in 5min, 7 days a week, but you haven't contacted us.

Using the live chat will always ensure quick support service vs email which is not so frequently monitored.

Good news is that are working on integrating the email and chat channel together. We are always working to improve the experience for all our users :)

If you still would like to get some help feel free to get in touch and we'll help right away.

June 19, 2020

I got this app to replace Loox due to Loox's limitation on review importing. This app does exactly what I want and I can import reviews from Aliexpress, Amazon, and from a spreadsheet. Awesome!

Now, onto support... The support is GREAT! I have a somewhat custom theme that made the integration of the review badges somewhat difficult to add. Tomasz to the rescue... He did for me what I would normally pay my developer to do without hesitation.

I would love it the app integrated with Aftership or some other order tracking app. Loox had this feature and I really would love to see it as part of the Opinew integration suite.

Overall, this app is great and the customer service is top-notch.

Shopperriffic
United States
6 months using the app
Opinew replied December 7, 2023

We're absolutely thrilled to hear such high praise about our Opinew Product Reviews App! We're glad that you've found the import feature across different platforms like Aliexpress, Amazon, and spreadsheets useful. We're also delighted that Tomasz could provide the support you needed.

Your suggestion for integrating with Aftership or other order tracking apps is greatly appreciated. We're always looking for ways to make our app more useful to our customers. We surely will take this into consideration while planning for future improvements.

Thank you again for your kind words and the brilliant 5-star rating. Your positive feedback and constructive suggestions greatly help us in improving our services.

Best Regards,
The Opinew Team

October 26, 2023

App very well made and excellent support!

Shampissima
Italy
5 days using the app
Opinew replied December 4, 2023

Thank you so much for your 5-star review! We're thrilled to hear that you're finding the Opinew app well-made and our support excellent! Your positive experience truly means a lot to our team. If there are any more features or services you'd like to see, or any feedback you'd like to share, we're all ears! Thanks again for choosing Opinew, your support inspires us to make our app even greater.

Best regards,
The Opinew Team