Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and advanced features, including easy importation of reviews from Amazon and Aliexpress. Its customizable design, review collection process, and Google Shopping campaign integration are also favored. The support team is noted for their prompt and efficient help. The free version offers significant functionality and the installation process is straightforward. Merchants value its ability to manage reviews, add product authenticity, and enhance store reputation.

May 16, 2024

This app has a variety of great features. It is a little bit more expensive but it delivers quality. The support is super fast and always helpful. Special thanks go to Adna.

ALPENLUFT
Austria
About 2 years using the app
May 10, 2024

Using the Opinew app since years. It offers great features to grow my business and support in case of issues.

Beyond Nutrition
Luxembourg
About 4 years using the app
May 16, 2024

The support team was extremely helpful and it was set up in no time.
Highly recommended! It's exactly what we needed.

Belavola
United States
6 months using the app
March 21, 2024

Great App and so are the customer support. Saro was super helpful and resolved my issues within a matter of minutes !

AAA Sups
United Kingdom
Over 5 years using the app
April 4, 2024

excellent customer service. helped fix some bugs on my shop super quick!

Virtuoso Coffee
Japan
5 months using the app
February 11, 2024

I used this app last year and it was great. The only reason I decided to uninstall was because at the time I didn't have many customers. Today I noticed some code was left from the app and got in touch with their support team. They attended me immediately, and even though I am not their client anymore tried to solve the problem within minutes. Amazing customer support, if one day I decide to start collecting reviews again it will be with Opinew

The Ivory White
Spain
7 months using the app
March 7, 2024

This app has been a game changer for us - They really offer a unique review product and experience that we can't find elsewhere. Customer service is top notch too - Shout out to Paul from the team - he's was great guiding us through onboarding and is just as responsive a year later.

PawzDogBoots
United States
12 months using the app
April 22, 2024

I had a small issue and they went above and beyond to fix it. I also really like the Amazon import feature, it's the main reason I got this app, and it works very well

SupplyMaid
United States
About 2 months using the app
February 28, 2024

I don't have experience of any other product reviews apps, but I have to say the support on Opinew is very good. They reply within minutes and they always see through the request, even in a different timezone. They also keep adding new features, which keeps my reviews fresh and up-to-date. John-Paris Kent

John-Paris Kent
United Kingdom
About 1 year using the app
March 1, 2024

The customer service is awesome: fair and responsive. The widget loads immediately into your shopify site without any difficulites and is easy to use. Also, the widget doesn't slow down the site. The only problem is that you can't import reviews with videos, but that's due to the fact that Amazon has put protection on their site to protect their content. It has nothing to do with Opinew.

NoChronicPain.com
Slovenia
About 1 month using the app