Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
November 24, 2020

Absolutely love the app, it does exactly what it says it will. But the best part is the customer service... the support you get from the developer is amazing. Highly, highly recommend!

Vandermeer Nursery Ltd
Canada
7 days using the app
Edited January 23, 2021

Support was quick to respond & really helpful. Thank you! We've tried so many apps for pick up and delivery scheduling and we hope this one works out in the long run!

Oh Shiny!
United States
2 days using the app
February 16, 2021

LOVE the app so far. You are a godsend after the all apps I'd been testing. I 100% should have just started with Alpaca. It's MILES better. I would have saved hours and hours of time. I've had a couple of feature requests and their support team (hey, Ryan!) has been super responsive so far.

Graze & Vines
United States
1 day using the app
December 1, 2020

Great customer service. Jason was quick to respond, very friendly, made it so easy to fix my problem. Thank you so much. I will be upgrading to this platform in the future!

Tilly Hawaiians Chantilly
United States
About 1 hour using the app
December 7, 2022

I recently used Alpaca: Pack, Pickup, Deliver and was blown away by the amazing service. The app is super clean and user-friendly, and the date picker made it easy to schedule my deliveries. The team at Alpaca were incredibly professional and took great care of my issues incredibly fast. I couldn't be happier with the service and would definitely give them 5 stars! Thank you, Alpaca!

Nessie Treats
United Kingdom
12 minutes using the app
February 1, 2021

We've been using the app for a few weeks now and are very happy with it. It works out of the box and the responsiveness of the devs gives us great confidence.

Moo Shu Ice Cream & Kitchen
Canada
July 29, 2021

If you're looking for an app to do local pickup or delivery this is it. We needed more functionality than what Shopify provides you and alpaca did exactly what we wanted it to. Works easily out of the gate and is customizable to what you need even if you dont know what you're doing. Excellent customer service on top of that makes this a must have app for anyone running a store.

Small Town Goods Co
Canada
December 9, 2023

Paste n' Paper
Canada
8 months using the app