Reviews (5,954)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting online visibility and sales, noting a significant increase in traffic. They appreciate its easy integration with Shopify, automatic ad creation, and powerful visual search capabilities. The setup is user-friendly, and the Pinterest team provides responsive support. Additional benefits include financial incentives like ad credits, enhancing its value for e-commerce businesses.

January 12, 2025

pinterest integration is the WORST EXPERIENCE I've ever had! in my life! I tried this with my shop a couple years ago and after MONTHS and a few calls and MANY emails with MANY people I gave up. I have been updated several platforms and finally thought maybe I'd give it another shot. Perhaps they've fixed their algorithms or whatever is wrong with their system and nope! I STILL CANNOT SYNC my ...

Bath Slut
United States
Over 1 year using the app
December 1, 2024

Worse experience ever!! I was promised help setting up a campaign (very difficult!!!). The help was not given properly. I spend by accident alsmost 500 Euro with 0 ROI as there was a technical issue. Pinterest did not connect right to the shop. And Pinterest and Shopify point to each other....
Everything is fully automated and their customer service is the worse in the world (not possible to ...

am-hairwear.com
Netherlands
Almost 2 years using the app
November 16, 2024

Hi, I don't understand why you guys created a Shopify app does not work properly or can be configured properly.
I have a few errors in the catalog and instead you just don't include these products, the Pinterest Merchant Status is suddenly set to “not verified”.
This error as an example:
Warning 155
Your additional_image_link values exceed the limit for additional images, so this item will be ...

Liebgedacht
Germany
8 months using the app
January 11, 2025

Seriously Pinterest it shouldn't be this difficult. You are 100 years behind the rest.

Danibydsgn
Australia
Over 3 years using the app
February 23, 2025

Added the app, they deactivated my account until I emailed them and they told me my website had to be minimum of 9 months old and my site wasn’t good enough. Never again.

ShanaeWilde
Canada
18 days using the app
February 23, 2025

I was excited to use Shopify and then link my shop to Pinterest.
I have been selling for over 12 years so using this platform was good for a refresh.
Shopify App store promote Pinterest but I cannot use it

I downloaded the App, set the advertising up in Pinterest, set my budget only to find out "We don't allow domains that are less than 9 months old."
What a shame they don't tell you this when ...

Buy Kitchen Kit Kitchens
United Kingdom
About 18 hours using the app
December 7, 2024

AWFUL EXPRERIENCE.
NO SUPPORT AT ALL BUT ONLY PINBOT AFTER A WRONG ASSESSMENT.

REACTIVATION MY ACCOUNT @kimludcom

MY ACCOUNT HAS MORE THAN 93000 FOLLOWERS AND WAS WRONGLY TARGETED BY SO CALLED COMPETITORS IN THE SWAMP.

Account Profile:

https://www.pinterest.com/kimludcom/_created

USERNAME: @kimludcom

https://kimlud.myshopify.com

KIMLUD
France
Over 2 years using the app
December 6, 2024

Not accepting new stores as shopify domain must be 9 months old? I think this is a clear competition bias favouring established shops. Unhappy to hear about this condition of use.

Momento Mia
United Kingdom
5 days using the app
January 2, 2025

Shopify warned me before I downloaded that the app was not compatible with their platform. That's surprising for a major social media site to not have a functioning app. Second, I can't use the app or do anything on Pinterest because my domain is too new. You have to have a domain that's older than 9 months. As a cybersecurity professional, I understand that younger domains are higher risk, but ...

Cobain & Bowie
United States
About 2 hours using the app
January 26, 2025

Doesn’t work anymore

relishlifestyle
United Kingdom
Almost 4 years using the app