Reviews (5,951)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting online visibility and sales, noting a significant increase in traffic. They appreciate its easy integration with Shopify, automatic ad creation, and powerful visual search capabilities. The setup is user-friendly, and the Pinterest team provides responsive support. Additional benefits include financial incentives like ad credits, enhancing its value for e-commerce businesses.

October 2, 2024

Will change to 5 stars if all goes well. We want to like Pinterest, but 7/10 stores will likely at one point encounter the "Merchant Not Approved". Reason?

Every newcomer to Shopify isn't an expert. As a result, they'll submit to Pinterest, only to find they weren't approved. The common reason? Their domain isn't old enough. We have one appeal remaining and we just began. We have 72K to invest ...

Wellen Fashion
United States
2 months using the app
June 26, 2024

I was absolutely thrilled using Pinterest for my business and chose it to be the only source of traffic for my shop. We sell cool designer baby nursery decor and trendy baby outfits made in EU but our merchant account was removed without explanations and even any advice what is wrong with the website. After 6 years using Pinterest as a merchant and being verified merchant we just get robot ...

Cozy Nursery
United States
Over 4 years using the app
Edited April 18, 2024

When it works, it works wonderfully. When it doesn't - and that's way too often - it's maddening trying to figure out (a) why it stopped working, (b) how to get it working again and (c) to find quick help to get it done. Small business owners are BUSY. ICYMI. You gotta help us help ourselves. Get a newbie to sit beside your techs so they can translate for you. Make it easy. Please.

Two Green Thumbs Miniature Garden Center
United States
Almost 4 years using the app
June 20, 2023

The app is glitchy. Every time Pinterest makes updates or changes, it breaks the Shopify integration, throwing off error messages on Pinterest and threats to rescind Verified Merchant status. Customer support is useless if you contact them for help resolving this issue. They shift you from one rep to another, all of them overseas, who don't seem to understand what the problem is and that I am ...

Buckaroo Bling
United States
About 3 years using the app
August 9, 2022

It was simple to set up but unclear as to exactly why my merchant was not approved. I was provided with 4 different reasons although only one pertains to my shop.

Natural Hydration Skincare
United States
About 3 years using the app
November 4, 2021

Auto-creates pins for all your products and variants but *does not let you choose or edit the photo for each pin*, so it'll pick terrible photos like the back of your product and you have to delete + manually recreate them.

Quercus Maps
United States
Almost 3 years using the app
Edited May 27, 2020

With great effort, I finally got this app to install in my Shopify admin, but the old unsupported app is still listed as a channel. After trying every browser on my Mac, I finally launched my virtual Windows machine on my Mac, installed Microsoft's Edge browser and went through the installation process. This finally worked. It shouldn't be this hard and, based on the reviews, more people are ...

Erin Draper
United States
Almost 3 years using the app
December 1, 2020

i used it and it was ok. but i think it is BS to force me to write this review. I just lowered the stars because of the forced review

Sofia Collections
United States
Over 2 years using the app
August 10, 2022

Creates product pins for every variant of every product. This messed up my audience+more. Not usable

Hidden Intimates
United States
About 2 years using the app
April 24, 2022

I used this app to kickstart my business on Pinterest and Shopify. I have other stores connected to Facebook and wanted to change. The last step was to confirm my bank card and it states my Visa is not accepted as they don't accept prepaid cards. It is not prepaid and I don't have any balance. If this card is not accepted, I'm out of the game before it even started.

Lovethehomemade
United States
Almost 2 years using the app