Reviews (5,943)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting online visibility and sales, noting a significant increase in traffic. They appreciate its easy integration with Shopify, automatic ad creation, and powerful visual search capabilities. The setup is user-friendly, and the Pinterest team provides responsive support. Additional benefits include financial incentives like ad credits, enhancing its value for e-commerce businesses.

January 12, 2025

pinterest integration is the WORST EXPERIENCE I've ever had! in my life! I tried this with my shop a couple years ago and after MONTHS and a few calls and MANY emails with MANY people I gave up. I have been updated several platforms and finally thought maybe I'd give it another shot. Perhaps they've fixed their algorithms or whatever is wrong with their system and nope! I STILL CANNOT SYNC my Shopify store! This is the craziest thing ever. It really should not be a difficult thing at all and has proved to be the most frustrating experience. Whoever is running Pinterest and their tech department should be have a major rethink of a lot of things.

Bath Slut
United States
Over 1 year using the app
December 1, 2024

Worse experience ever!! I was promised help setting up a campaign (very difficult!!!). The help was not given properly. I spend by accident alsmost 500 Euro with 0 ROI as there was a technical issue. Pinterest did not connect right to the shop. And Pinterest and Shopify point to each other....
Everything is fully automated and their customer service is the worse in the world (not possible to speak to somebody, no number, no chat option....nothing only AI. After the sales agent sold me into a campaign this he also vanised.

am-hairwear.com
Netherlands
Almost 2 years using the app
January 12, 2025

Initially, I had an issue after installing the app and connecting to my store. however, after trouble-shooting, I uninstalled the app and re-installed it with with success

Boaties Collective
Australia
2 months using the app
November 16, 2024

Hi, I don't understand why you guys created a Shopify app does not work properly or can be configured properly.
I have a few errors in the catalog and instead you just don't include these products, the Pinterest Merchant Status is suddenly set to “not verified”.
This error as an example:
Warning 155
Your additional_image_link values exceed the limit for additional images, so this item will be published without some of your images
Limit entries in the additional_image_link column to 10 or fewer
-----------------------------------------------------------
How the hell am I supposed to change anything here?
I can't access any options anywhere via your weird app and influence this.
This is really terrible.

Liebgedacht
Germany
8 months using the app
January 2, 2025

Although it took me almost a year to fully set up the app, it is now complete. I hope my store will lead to new customers for gamcollective.com.

GAM COLLECTIVE
United Kingdom
About 1 year using the app
October 25, 2024

Pinterest has been a game-changer for www.brodtica.com
Its powerful visual search and easy Shopify integration have significantly boosted our online visibility and sales. A must-have for any e-commerce business!

Brodtica
United States
Over 1 year using the app
January 11, 2025

Seriously Pinterest it shouldn't be this difficult. You are 100 years behind the rest.

Danibydsgn
Australia
Over 3 years using the app
December 25, 2024

So far, it is easy to use

LKS's Store
Canada
About 1 year using the app
October 31, 2024

It gets better every time I use it, one of the best support teams you will ever see.

SPARK TITAN
United Kingdom
21 days using the app
January 2, 2025

All fine and uncomplicated. But the ever re-appearing "have you been satisfied?" question is a bit annoying. :-)

FYAR Media
Germany
4 days using the app