Reviews (5,951)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting visibility and driving traffic to their online stores. They appreciate its ease of use, from simple installation to effective marketing tools like campaign setups and automatic ad creation. Support is noted as particularly helpful for new businesses, and promotional offers such as ad credits have successfully increased merchant engagement and sales. Additionally, the community aspect provides a source of creativity and inspiration, helping attract a diverse audience.

May 9, 2024

Integração muito rápida e dinâmica!

Líder Oferta
Brazil
5 months using the app
December 31, 2023

So far, the whole process has been seamless, quick, and simple.

Buy4Less
United States
6 months using the app
August 1, 2024

facil hace campañas y es muy buena

TrendyNow24
United States
About 1 month using the app
January 2, 2024

Easy to install and makes my life so much easier connecting my site with Pinterest

Le Sauce & Co.
United States
About 2 months using the app
September 9, 2024

Ottima piattaforma,inspirazione su tutti i settori

VALENTE STORE
Italy
About 9 hours using the app
January 31, 2024

Hello,

I hope this message finds you well. I am writing to express our deep concern and dissatisfaction regarding the support services provided by Pinterest. Unfortunately, our experience has been far from satisfactory, and we've encountered similar sentiments expressed by others on the internet, forums, Shopify app reviews, and Pinterest community forums.

We have been operating our officially registered company in the United States for the past two years, managing our e-commerce business professionally. With our dedicated team, we successfully deliver thousands of products to our customers every month. Up until now, Ladyros.com has received only positive feedback and reviews, without any negative comments or criticisms.

In our pursuit of further growth, we decided to utilize Pinterest as a marketing platform. After becoming a member and integrating it seamlessly with our Shopify infrastructure, we started receiving excellent feedback from our customers and gained popularity on Pinterest. However, to our dismay, our approved seller account was suddenly terminated, and all our products were removed from our Pinterest account.

This situation has been distressing for us, and we have been attempting to resolve it by reaching out to your support department for the past month, contacting them three times a week, totaling more than 15 communications. Regrettably, each time we contacted your support, we received automated standard messages. This has left us feeling extremely discouraged and disheartened towards Pinterest.

We thoroughly reviewed our website and policies in collaboration with our expert team, ensuring compliance with Pinterest policies. Despite our efforts, we received the same automated response stating that our account was not approved. As a legitimate U.S. company, we have successfully obtained approval from various social media platforms such as Facebook, Google, and Instagram, but Pinterest has proven to be elusive.

We are eager to resolve these issues and continue working with Pinterest professionally. However, the lack of support and assistance from Pinterest is highly disappointing and does not reflect well on a company of your stature. There are numerous negative comments online about Pinterest's support services, and we sincerely hope you can intervene to rectify this situation.

We are seeking your professional assistance and support in resolving this matter promptly. We appreciate your attention to this urgent matter and thank you in advance for your cooperation. We look forward to re-establishing a positive working relationship with you at the earliest opportunity.

Best regards, Lady Ros

Lady Ros
United States
2 months using the app
October 20, 2024

Great app seamless connection

The Fashion Coves
Germany
2 minutes using the app
January 4, 2024

Absolutely love my Shopify experience! Seamless setup, diverse products, and swift checkout. Pinterest integration is a game-changer. Highly recommend for trendy finds!

ActiveAttire Arena
Australia
5 months using the app
December 17, 2023

I like Pinterest as an app but the customer support is the worst I’ve ever seen. They will absolutely not help you if you have any simple issues. I can’t put into words how bad and unprofessional the support team is, I’m getting angry even writing this

Historical Maritime
United Kingdom
Almost 2 years using the app
December 11, 2023

It has been a wonderful experience. It is one of the easiest apps to connect with Shopify.

Vhouse Florist
Australia
2 months using the app