Reviews (5,957)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant increases in store visibility and customer traffic, with some seeing up to 800 new visitors in a week. They praise its easy integration, user-friendly setup, and effective automated ad creation. The straightforward interface simplifies campaign management, and the responsive support team is noted for being helpful. Merchants credit the app with driving sales and increasing engagement.

Edited October 24, 2021

I would give negative stars if possible. I cancelled my ads but they kept running and I was still being charged. I contacted support almost a month ago about this and two different people said they had deactivated my ads, but I continued to be charged. I keep emailing a month later asking for them to fix it and refund me and they will not reply.

Sporty Types
New Zealand
4 months using the app
September 30, 2023

As my store is new, I was pushed an advert to get the pinterest integration and get marketing credit. So I installed it and created a pinterest business page. Only to get an email to say they declined it as my website had not been live for 90 days. Yes, it is brand new. So now I have to wait 90 days and submit it again, and the marketing credit will likely expire by then. Pinterest should automatically approve business pages when using the shopify integration. Short story, it's useless for a new store to use.

Starz Cosmetics
Canada
4 months using the app
November 24, 2020

App never worked from Day one. Been waiting 6 days to get it working through email support. Asked about resetting the trial since the app hasn't worked from a few days ago and they email kept getting ignored and with I asked it directly they said they would have to reach out to another department. If from the moment I downloaded an app and its not working I would expect a simple yes. Not for it to be ignored and passed off.

Sew Sew Crazy
United States
4 months using the app
June 16, 2020

Only I have troubles to connect all the time I tried? Now, a month ago, 2 month ago and still didn't get luck..

MY HARMONY TREE
United States
4 months using the app
October 3, 2021

Product pins are automatically created with the wrong pictures and can't be changed. After reinstalling the app and deleting the product pins no product pins remain, nor can they be added again manually. Very annoying.

Flessies.nl
Netherlands
4 months using the app
February 15, 2023

Told my store cannot sell on pinterest due to - then they send a "read our guidelines" link. My store meets the guidelines- has clear return policy, shipping timeline, price detailed, and about me page. Still given the same regurgitated respone upon appeal. Useless app. Only use Pinterest to find inspirational quotes. Nothing else helpful.

Recovery Wear
United States
3 months using the app
October 4, 2023

Horrible platform for selling, they make you wait 9 months then tell you that you dont meet requirements even though you do. Don't waste your time with this app trust me.

Trendociti
United States
3 months using the app
November 24, 2020

I've been trying to get this app to work for weeks but haven't been able to get my account approved (multiple appeals now.) They say my shipping policy is not clear and it's hard to find. But it's actually in two places on my homepage, on my header AND footer menu, and it's a pretty straight forward policy.

White Raven Boutique
United States
3 months using the app
June 8, 2020

BEFORE the update it worked fine. Now , if someone clicks on my links on pinterest, it wont bring them to my store. I don't know what else to do. Its been months and I cant get it to work. This is very frustrating. I would love to have someone assist me with this matter.

Novelty Socks for Less
United States
3 months using the app
January 6, 2021

Just connected the app and have not had an opportunity to see how it will work for me. It was easy to connect.

Lovely 4 Me
United States
3 months using the app