Reviews (5,957)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant increases in store visibility and customer traffic, with some seeing up to 800 new visitors in a week. They praise its easy integration, user-friendly setup, and effective automated ad creation. The straightforward interface simplifies campaign management, and the responsive support team is noted for being helpful. Merchants credit the app with driving sales and increasing engagement.

May 6, 2020

The app pulls in products with zero inventory, leading to people on the Pinterest feed going to a set of products we’re not currently promoting. Unlike Facebook’s integration with Shopify, this app is super-limited in functionality, and may force us to build something from scratch :(

Revival Rugs
United States
2 months using the app
PINTEREST inc replied May 26, 2020

Thank you for the feedback. This was our first update and our goal is to continue to add more features in the app. Please reach out to us at shopify-help@pinterest.com if we can be of assistance.

January 10, 2021

Thought as I downloaded the app I would learn more about how this works. Didn't like how I load the app and a button to accept billing appears. Billing for what specifically, how much, cost per click or sale, etc. So I clicked "Disconnect All".

Mudscupper's Piercing Tattoo Aftercare
United States
2 months using the app
January 17, 2022

the app shows products which are not meant to be shown on pinterest (they are unticked for pinterest) additionally they are hidden behind a password protected page on the shopify site. Why is pinterest accessing data it is not supposed to have access to and posting it on a different platform?

Dandydill Way
United Kingdom
2 months using the app
Edited December 30, 2022

I up loaded my online store, without any issues, surprisingly, It was fast and efficient, I can't wait to where this journey goes, So I thought, apparently Pinterest is under the impression that my store is not registered and dose not meet the requirements when it dose! But I don't have the time to be sending them page by page of all my policy's, they made it difficult by sending me a promotion of $100.00 for free ads on them, So it's whatever they can keep it haha! NEXT

DAS-NEEDED
United States
2 months using the app
October 31, 2022

This app is a waste of time if your store is not 9 months old. You can apply to join their merchant account, but deny you and then send you a message that the website must be 9 month old. I think they just want you to create an account with them so they can hound you into paid ads with them.

A Mugs Co.
United States
About 2 months using the app
January 8, 2021

Don't waste your time. I tried this for a month and had nothing but issues with it. Setup was easy, BUT It generated pins for every product image (not just the main one), I was told I can't have any duplicate images in products, it doesn't recognize when I remove a product from the channel, and I can't tag my own products when creating a pin (although they did give me a work around of sorts). I've spent a month with pinterest support trying to resolve the issues - they take days to respond and then ask for information I already sent. They also closed my help ticket for not responding over a holiday weekend. Good luck if you have technical issues.

Printed Heron
United States
About 2 months using the app
October 9, 2020

I began to use this app and was even at the point of advertising when it stopped working. When I inquired why, I was told my account was suspended due to "spam signals." When I asked what spam signals were on my account, I was told to look at Pinterest's policies. After I did. None of their prohibited activities corresponded with anything I was doing. When I appealed, they gave me no more information. Extremely frustrating. The poorest service I have ever seen from a company.

the2030
United States
About 2 months using the app
March 21, 2023

nao esta funcionando
aparece a seguinte msg Algo não está certo

Tente novamente mais tarde. nao sei como resolver

Sua Casa Pratica
Brazil
About 2 months using the app
April 12, 2023

will not finish set up. i've tried it for weeks. support has not been of any support. i have sent screenshots with erros and still nada.

Kreations by Kelly
United States
About 2 months using the app
June 24, 2020

Doesn't work. I'm three weeks in to a drawn out back and forth with client-facing "shopify-help@pinterest.com". I'm now being told my problem is "rare" and it will take the internal tech team up to 8 weeks to investigate.

MINDJOB
United States
About 2 months using the app