Reviews (5,954)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless Shopify integration, enhancing online visibility and sales. They appreciate its user-friendly setup, automatic ad creation, and guided marketing plans, which help efficiently manage advertising budgets. The app also offers valuable marketing insights and features a responsive support team along with promotional ad credits, significantly boosting traffic and customer engagement.

May 10, 2023

não gostei, me deu um bonus e ao longo dos meses passado me cobrou uma fatura de 241 no cartão, quando ganha o bonus vc tem que colocar um cartão de crédito para receber, muito injusto isso! quero reembolso.

Topa TudoShop
Brazil
6 days using the app
December 3, 2023

Racist

JoyOnlineFashion
United States
6 days using the app
August 7, 2023

At first, I thought this would be a great sales channel to use, but I soon learned that this was not the case.

I tried connecting my Shopify store to my Pinterest account and seemed like there wasn't going to be any issue until I received the "Notice of Merchant Guidelines violation". What was the violation I needed to fix? "Merchant's URL is broken/inactive or requires registration." I'm not ...

My Online Fitness Club Shop
United States
5 days using the app
May 11, 2020

App is not sending brand or vendor data, it only seems to be sending product type, title, image and description.

App is not showing rich data, no price, no availability. When I ask why they tell me Pinterest NOW only shows rich pin data and price for verified merchants.

Going through Verified Merchant process ended with a REJECTED note and the only details it shows for reason is "Account does ...

Bunbury
United States
5 days using the app
November 16, 2020

My account got suspended almost immediately after I installed this app and tried to create a campaign. I followed instructions and now cannot access my pinterest account.

STUDIYO Jewelry
United States
5 days using the app
June 2, 2021

NOT BEING ABLE TO UPLOAD PRODUCTS FROM MY STORE TO PINCREST BUT THEY GIVE ME UNUSABLE AD CREDITS....................................................................................................................................................................................................................................

PURR-A-DISE
United States
4 days using the app
April 12, 2022

HORRIBLE EXPERIENCE!! Pinterest denies my merchant account due to incomplete and/or plagiarized information but will not tell me specifically what that means or how to fix it. Getting help is like pulling teeth especially when I have rechecked and check again to make sure all info is complete and I am clueless as to plagiarized accusation. I own a reputable business with stores on the big three ...

MPM Hobbies
United States
4 days using the app
May 13, 2020

Wow... what a terrible experience so far. Pinterest says my shop doesn't meet their guidelines because I don't have shipping policy (which isn't true) ... I've appealed and send the URL 3 times and they keep rejecting with no explanation. I feel like this app was hyped and launched before they figured this all out. Very frustrating!!

Black Diamond Curio
United States
3 days using the app
May 17, 2020

My Pinterest account with years of work was suspended right after I installed this app. Have wasted so much time emailing back and forth to resolve the issue, but no luck.

DILETTANTEDIARIES
Canada
3 days using the app
PINTEREST inc replied May 26, 2020

We're so sorry to hear about this. This happened due to a bug in our system, which we caught thanks to your feedback. Your account has already been reinstated and we hope you ...

February 20, 2024

Terrible service, If you are starting out don't bother to use this app, you will automatically fail their merchant requirements. You have to submit an appeal and you can't talk to anyone.

Another issue is I'm unable to add billing details unsure if this Is because of the above.

Another issue is that none of my products are syncing to their platform unsure if this is because of the above two ...

HomeLiving4Less
United Kingdom
2 days using the app