Reviews (5,954)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless Shopify integration, enhancing online visibility and sales. They appreciate its user-friendly setup, automatic ad creation, and guided marketing plans, which help efficiently manage advertising budgets. The app also offers valuable marketing insights and features a responsive support team along with promotional ad credits, significantly boosting traffic and customer engagement.

May 16, 2020

Sorry for the 1 star but after installing this app they suspended my account as well not cool! Please send me a email to fix this mydesigneroptic@gmail.com

Mydesigneroptic
United States
2 days using the app
April 21, 2023

Easy to install; got it up and running; went to catalogue - not approved; check the errors and realise I must change my website and submit an appeal for not having clearly available shipping and returns policy or a dedicated 'About us' page with social medial links.

My mistake; changed my website to satisfy. Two appeals remaining; submitted appeal after making changes.

Log in the next day to ...

ShopLi
Australia
2 days using the app
November 2, 2023

I launched my shop yesterday and installed the app. This morning I was informed via email that I violated the merchant guidelines i.e.: my shop is less than 9 months old.
So for those with a shop less than 9 months old DO NOT install this app. It's such a shame that this is not made clear from the start. But I guess it's my fault for not reading the guidelines thoroughly.

Funny Place Names
United Kingdom
2 days using the app
September 18, 2020

Terrible app. After using this app, Pinterest suspended my account. I contacted them for help. Their response here was "Hi there,
Unfortunately, we can't provide any more information about your account suspension. This ticket will now be marked as complete. If you have a different issue, let us know.

Very unhelpful and I blame this app. No support. Uninstalling it now.

iBuy
United States
1 day using the app
January 29, 2022

I installed this app but when it finished installing Pinterest told me a bunch of tags were missing so I wouldn't be verified. No help or support for how I'm meant to add these tags which are meant to be added as a part of the set-up process. There was a link that suggested that to get the tags I needed to instal this Pinterest app... Right, great help. As a new person and business to Pinterest ...

Olivia Michael Candle Co.
United Kingdom
1 day using the app
Edited May 26, 2020

After adding this app to my shopify store my pinterest account was suspended, waiting for them to fix I hope they do this is stupid

Update they resolved the issue within 24 hours I’m pleased with their response

Indie XO
United States
1 day using the app
PINTEREST inc replied May 26, 2020

We're so sorry to hear about this. This happened due to a bug in our system, which we caught thanks to feedback like yours. Your account has already been reinstated.

February 14, 2023

****** BEWARE | CAUTION | BEWARE | CAUTION ********* || This app syncing is only approved with Pinterest should your Shopify store meet specific Pinterest acceptance criterias. The main one is your Shopify site has to be 9mths+ in operation. (As I learnt today - 14Feb2023). Without this minimum store age requirement, you will see the automated 'ISSUES' notification and 2 chances of 'appeal' to ...

Mindset_Adjusting
United Kingdom
About 21 hours using the app
June 10, 2020

If I could leave a negative review, I would!
When I first try to link my products listing 8 months ago to Pinterest using an official third party app from Shopify and the help of the Pinterest team, I got my account banned the second after it started working. And the technical support that had been helping me just stopped answering my messages.

It took me 8 months to have them recognise their ...

MyRetroposter
United States
About 20 hours using the app
June 28, 2022

My business is only two weeks old. I was going to use Pinterest to help get things moving, but the number of hoops that one needs to jump through in order to launch a merchant campaign is downright oppressive. I find it ridiculous that an advertising platform that wants my money believes that it has the right to tell me how to run my business, such as demanding that I be on certain social media ...

Drachenwerk Gemstones and Minerals
United States
About 20 hours using the app
July 20, 2023

Die Integration bricht ab, eine sehr schlechte Erfahrung.
Die APP schein technisch nicht ausgereift zu sein und wirkt nicht direkt kompatibel mit Shopify.
Wir konnten die Pinterest APP leider nicht nutzen wie wir uns das vorgestellt haben.
Der ganze Prozess sieht nach Zeitverschwendung aus.
Wir hoffen auf technische Verbesserung, da wir gerne Pinterest nutzen würden.

Mein Wandbild
Germany
About 11 hours using the app