Pinterest , 5,726 reviews

Overall rating
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

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Merchants appreciate this app for its user-friendly interface, easy setup, and seamless integration. It's valued for enhancing online visibility and driving store traffic, with features like creating and managing Product Pins. Detailed analytics for campaign tracking and optimization are also praised. The app is suitable for all skill levels and is known for its time-saving capabilities. Some merchants have found success with the app's advertising options, including free advertising credits. It's often preferred over other platforms for product promotion and sales boost.

December 3, 2022

One of the worst experiences I have had with advertising and with the credibility of the company. Summarizing my story with Pinterest, I started advertising with pinterest after having my catalog of products approved for over months, in which I was optimizing and coming to have more results every month. What happens was, that simply out of nowhere, without any justification the pinterest took my catalog of products of the air. After trying numerous times with my manager to resolve the situation, which had told me that it was related to the policies of the site, which were changed and reformulated for the best possible option. After arranging everything, and thinking that this issue and case would have a happy ending and would solve my catalog in which I need to advertise, was not resolved and I was simply denied a solution. I was very upset and angry with the situation, in which the pinterest itself created, because my catalog was active and running ads for more than months without any problem, which was very strange and very out of the ordinary. I follow with no return, no solution and without even an agility of the case, since everything is correct with my company, store and policies.

United Kingdom
10 months using the app
February 15, 2023

Told my store cannot sell on pinterest due to - then they send a "read our guidelines" link. My store meets the guidelines- has clear return policy, shipping timeline, price detailed, and about me page. Still given the same regurgitated respone upon appeal. Useless app. Only use Pinterest to find inspirational quotes. Nothing else helpful.

Recovery Wear
United States
3 months using the app
Edited December 30, 2022

I up loaded my online store, without any issues, surprisingly, It was fast and efficient, I can't wait to where this journey goes, So I thought, apparently Pinterest is under the impression that my store is not registered and dose not meet the requirements when it dose! But I don't have the time to be sending them page by page of all my policy's, they made it difficult by sending me a promotion of $100.00 for free ads on them, So it's whatever they can keep it haha! NEXT

United States
2 months using the app
July 6, 2023

Immer wieder Probleme mit der Verknüpfung , mal geht's mal geht's nicht.
Funktion macht nicht mehr was früher mal da war

10 months using the app
March 20, 2023

Keeps denying my shop despite not having issues with other platforms. Pinterest is giving me a hard time with issue.

Jolissa Boutique LLC
United States
About 1 year using the app
December 1, 2022

I expect better from the app it wouldn't let me run my ad there was nothing wrong with the ad there is no reason why the ad should of been denied

kayluxury clothingsales
United States
3 months using the app
April 18, 2023

I got a notice back that something was wrong but have not been able to get any help. being a busy business owner this is not helpful and not worth the effort

United States
16 days using the app
April 12, 2023

will not finish set up. i've tried it for weeks. support has not been of any support. i have sent screenshots with erros and still nada.

Kreations by Kelly
United States
About 2 months using the app
April 21, 2023

Easy to install; got it up and running; went to catalogue - not approved; check the errors and realise I must change my website and submit an appeal for not having clearly available shipping and returns policy or a dedicated 'About us' page with social medial links.

My mistake; changed my website to satisfy. Two appeals remaining; submitted appeal after making changes.

Log in the next day to find, catalogue not approved again and I'm on my final appeal - I feel like I've actually done something wrong and I'm terrible for attempting to list my catalogue. Subjective I know but... pretty fierce from Pinterest so far...

I find out now, that despite Pintrest already withholding my catalogue, it didn't bother to tell me the first time, despite any changes... my website is too young to be considered and it bumps me straight to a final appeal.

It also doesn't like or still doesn't see my shipping or returns policy despite it being appropriate for my online business and readily available at check-out; about us pages and on the main links of the website.

What's the point? It's pretty obscure to get started. I found it interesting they accept money for adverts straight away... even if they don't want to list your website or catalogue... food for thought.

2 days using the app
December 22, 2022

First connection went flawless, added catalog, which got synced nicely... at first. Then I noticed that it does not sync new products as I add them to Shopify and no error message or other feedback is given, except for the last sync datum, which is very old. Very unfortunate.

29 days using the app