Pinterest , 5,725 reviews

Overall rating
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless integration. It's valued for enhancing online visibility and driving store traffic, with features like creating and managing Product Pins. Detailed analytics for campaign tracking and optimization are also praised. The app is suitable for all skill levels and is known for its time-saving capabilities. Some merchants have found success with the app's advertising options, including free advertising credits. It's often preferred over other platforms for product promotion and sales boost.

December 4, 2022

App is not working. cannot connect due to cookie problems, although cookies are allowed. cannot use the app for my business.

44 minutes using the app
April 19, 2023

Die Installation schlägt fehl. Nach der Verbindung mit Pinterest zeigt die App einen Fehler an. Was kann ich tun?

Oy surf
21 days using the app
January 25, 2023

Absolut überflüssige App. Keine wirklichen Ergebnisse. Nicht mal das Setup ganz abgeschlossen aber schon erste Rechnung erhalten.

17 days using the app
February 1, 2023

Katastrof. Blir fakturerad även när jag har tagit bort annonsen, finns ingen support att vända sig till heller

16 days using the app
March 21, 2023

nao esta funcionando
aparece a seguinte msg Algo não está certo

Tente novamente mais tarde. nao sei como resolver

Sua Casa Pratica
2 months using the app
Edited October 19, 2020

no longer works keeps saying Catalog needs attention and never updates anymore. was working fine and now has just quit working. do not install this

Brim & Boho
United States
Over 3 years using the app
PINTEREST inc replied July 10, 2020

We're sorry that you had this experience with the appeal page. The appeal actually made it through to us. Please check your email.

October 30, 2022

These people are INSANE! I added 100% organic and natural balms and salves and every couple days I get an email stating my web site no longer meets Pinterest. Then a couple days later I get an email stating it was an error and they apologize, then a couple days later yet another email stating my site stinks and they want nothing to do with it. We I want NOTHING to do with Pinterest anymore. App deleted!

Mystic Moon Shop, Inc
United States
About 3 years using the app
June 13, 2020

I keep getting the error messages: "Too few of the Product IDs included in your Add to Cart events match the Product IDs in your Catalog" and
"Too few of the Product IDs included in your Checkout events match the Product IDs in your Catalog." I emailed, so I'm hoping they can help me resolve the issue.

LE Jewelry Designs
United States
About 3 years using the app
Edited November 20, 2022

This app used to work, then it just stopped....Doesnt connect anymore I figured they got rid of the app until I saw it listed here. Dont bother..
***Update- have been with pinterest for about 3 years- just got booted for not meeting merchant requirements- yet they dont tell you out of my 3000 products what products dont meet their requirements. Moving on and forgetting pinterest....just gave it 1 star for lack of concern when it comes to helping one of their long term merchants. Skip the aggrevation if you can. Better off creating a pinterest acct and pinning your products to your profile for your business.

Posh Pet Glamour Boutique
United States
Over 2 years using the app
Edited February 21, 2023

I received most consistent traffic to my shop. Also, the initial promotional gift was nice. I didn't know how much influence Pinterest has on shoppers.

UPDATE: Merchant Support has been extremely disappointing. I loved the Pinterest sales channel until now...

Instead of communicating to fix something minor on your site before a deadline, they remove your merchant status 1st! This makes you look fraudulent to your Pin followers and anywhere your Pin profile has been shared. It literally took 2 mins to change what they wanted but it took 3 support agents and 2 days for someone to state exactly what was needed instead of being told to "read the guidelines." Received an email that the merchant status was restored but, our catalog feed doesn't load to Pinterest even though it hasn't been altered on our side in 2 yrs. The shopify app states the feed is active and connected to pinterest but the pinterest biz page says error-no ingestion for over a week now with no steps provided to resolve. The support agent repeated "read the guidelines," there's an issue with the feed and to make (unstated) changes. They gave no exact details of what to fix. Then we received another email: "Please complete any outstanding steps, if any, so you can submit your application to the Verified Merchant Program" but the link only goes to to the pinterest home page! They make you play a mystery game of "what will fix the mystery issue?"

I guess I'm expecting support to want to help resolve but it comes off as dismissive.

United States
Over 2 years using the app