Reviews (5,955)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting visibility and driving traffic to their online stores. They appreciate its ease of use, from simple installation to effective marketing tools like campaign setups and automatic ad creation. Support is noted as particularly helpful for new businesses, and promotional offers such as ad credits have successfully increased merchant engagement and sales. Additionally, the community aspect provides a source of creativity and inspiration, helping attract a diverse audience.

November 17, 2022

good fast and easy. I wish all apps were this easy. better using Shopify. Thank you for the easy set up

Antiques at the Distillery
United States
About 5 hours using the app
November 26, 2021

super fast integration and user friendly. would love to see the upgrade to my store soon! Finally the pinterest integration is available also to italian market.

MITCHUMM Industries
Italy
About 5 hours using the app
August 7, 2023

At first, I thought this would be a great sales channel to use, but I soon learned that this was not the case.

I tried connecting my Shopify store to my Pinterest account and seemed like there wasn't going to be any issue until I received the "Notice of Merchant Guidelines violation". What was the violation I needed to fix? "Merchant's URL is broken/inactive or requires registration." I'm not sure why that was, but maybe because I am new to Shopify, so I waited a little bit, and deleted the URL that I thought they might have an issue with, then I submitted my first Appeal thinking that was the ONLY issue I needed to fix as that was the only one in the email.

Then I get another Notice of Merchant Guidelines violation but this time for something different, for "Merchant is an affiliate marketplace or marketer". That was strange as there is not one affiliate link on our website...So, I thought they must have made a mistake, so I made my second and last Appeal. I wrote a very long response telling them that we will make any change necessary in order to get our Shopify store connected, even if it means, deleting all our content on Pinterest and beginning again. I pleaded with them to reconsider and actually take a look at our website as up until this point it really didn't seem as if they even looked at our website. It seemed as if these responses were some copy-and-paste answers from them. None of them had any specific answers but just some generic answers.

Thinking that they'd actually review my website and accept our store, I was completely wrong about Pinterest. My Appeal was rejected again, but this time for other issues...one of which was "Merchant's returns policy is unclear or unavailable" This is ridiculous because we have it highlighted in 2 places in our footer.

Now, we don't know what to do...Here they start off by telling us to fix 1 thing, which we do, then they tell us to fix something different, which wasn't an issue to actually fix, then our final appeal, they write several issues. The problem is you only have 2 times to correct any issues Pinterest says that you have...

Why wouldn't they list all the issues the first time so we could fix those all at once? Probably because they know we can only appeal 2 times, then that's it...What's interesting is that they will have no issues accepting us into their paid Ads programs or anything like that...

We're very disappointed with Pinterest and there's absolutely nothing we can do about it...

But, now I"m reading on the comments here that they want a store to be at least 9 months old...Well, if that's the case, then why don't they clearly mention that? Especially as they are so concerned that information we have on our website, such as our Returns Policy, is clearly displayed...

Overall, a very bad experience with Pinterest, and would not recommend at all...Don't download or try to connect with them and waste your time..

My Online Fitness Club Shop
United States
5 days using the app
May 11, 2020

App is not sending brand or vendor data, it only seems to be sending product type, title, image and description.

App is not showing rich data, no price, no availability. When I ask why they tell me Pinterest NOW only shows rich pin data and price for verified merchants.

Going through Verified Merchant process ended with a REJECTED note and the only details it shows for reason is "Account does not meet the criteria for verification" but does not tell you what is missing and forces you to wait a month before you can try again.

Reaching out to support with several tickets and no response in days.

Broken app and so far no support.

Bunbury
United States
5 days using the app
November 16, 2020

My account got suspended almost immediately after I installed this app and tried to create a campaign. I followed instructions and now cannot access my pinterest account.

STUDIYO Jewelry
United States
5 days using the app
October 11, 2021

Really easy integration with Shopify with a click of a button! It makes it easy for new stores to add to their sales channels.

Seadon
United States
About 4 hours using the app
September 9, 2023

lively

luxstore
United States
3 days using the app
January 17, 2022

Still begginer on the operation of the APP and its functionality, but during the test it looks quite easy to work. Good one!

Bright Brazil
Brazil
3 days using the app
October 13, 2021

Easy to install and use. I am very happy with it. Easy to install and use. I am very happy with it.

Carmen Salvador Handmade Jewelry
Switzerland
About 4 hours using the app
September 26, 2021

I love the options Pinterest adds with boards and finding new inspiration. I think its wild that i need to type more!

Spoon + hook
United States
About 4 hours using the app