Reviews (5,957)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant increases in store visibility and customer traffic, with some seeing up to 800 new visitors in a week. They praise its easy integration, user-friendly setup, and effective automated ad creation. The straightforward interface simplifies campaign management, and the responsive support team is noted for being helpful. Merchants credit the app with driving sales and increasing engagement.

July 5, 2021

The app is pulling the wrong URL. Shopify uses the Product Handle in the URL, but this app is pulling the Product ID instead. With the Product ID in the URL, it creates a 404 Page Not Found error, which cascades into multiple other errors. You need to modify your app to pull the correct Product Handle URL:
Shopify uses the Product Handle: {{ all_products['the-handle'].title }} I tried to work around this by adding URL redirects. However, the problem is that when you pull URLs by Product ID, it is only limited to 20 products at a time. Since I have over 50 products, half of my products are never pulled. I contacted Pinterest Support, but they give me the run around. When there are cascading error reports (caused by the wrong URL creating a 404 Page Not Found error), they want me to address those secondary errors. It won't help. Please fix your appl. MimsHouseBooks.com

MimsHouseBooks
United States
Over 1 year using the app
March 11, 2022

Absolutely baffled! I’m a UK used trying to connect my Shopify shop to Pinterest app. I have contacted Shopify many times and Pinterest over the last few months as despite removing cookies, changing browsers, using different devices absolutely NOTHING will get this app to connect and I’m so disappointed. Neither side can seem to help as I’m either asked if I have installed the app…which so obviously the problem…or told to clear my browser cookies, change browser etc which I have. Multiple times. I have even tried on friends computers. Reading these reviews and searching g for help it appears that I’m one of a few who can’t get this going. So I give up

The Foxes Curiosity Cabinet
United Kingdom
Over 1 year using the app
PINTEREST inc replied May 18, 2022

This app works best on Chrome. Could you please try to use the app on that?

September 21, 2022

I think I have had the same experience as many: tag health. Strange error messages with no help with how to fix the problem (and sometimes what the problem even is). And support is nil. Since this is a common problem, I find it strange that it hasn't been addressed in your updates.

Everything Bees
United States
About 1 year using the app
October 13, 2021

This app is useless for anyone who deals in secondhand wares, vintage or resell. Per Pinterest Merchant guidelines (and their Verified Merchant Program team) the secondhand nature of products makes sellers ineligible for using the program, and the catalog will not be automatically published to pinterest. If you sell any secondhand (or anything that doesn't align with their updated guidelines) don't waste your time with this app.

YournNonce
United States
About 1 year using the app
January 30, 2021

I used this app auto pin my product to Pinterest, but my Pinterest account has been suspended for spam!

Vietees Shop Online
United States
About 1 year using the app
Edited October 31, 2022

Not sure what I did, both of my stores got hit with Merchant does not meet minimum website quality requirements. I have been with Pinterest for 1 year. Now the shop is not available on my Pinterest account which helps me a lot with traffic and sales. Maybe it's time to move on with Pinterest.

Meowhiskers
United States
About 1 year using the app
February 14, 2023

Does not tell you that you need to have your domain for 9 months prior to installing. This app is pointless until then.

Colleen Park
United States
About 1 year using the app
March 26, 2021

My Pinterest tag is not working and I've made sure it was not in any code on my website, just through this app. No one has been able to fix this for me, so my business remains "unverified" on Pinterest.

Xenotees
United States
About 1 year using the app
April 23, 2021

I NO SEE THE SHOP IN PINTEREST IN ANY PLACE..................................................................................................................................................................................................................................................................................................................................................................

INGRID PEGUERO
United States
About 1 year using the app
December 20, 2022

terrible app.

pinterest banned my account before i even got to publish anything.
only 2 chances to apeal. 1st apeal they were okay with my return policy, second apeal was for the send policy. after that was approved they immediatly disapproved my return policy.. this is truly ridiculous.

Dumpstijl
Netherlands
About 1 year using the app