Pinterest , 5,646 reviews

Overall rating
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration, user-friendly interface, and comprehensive analytics. They find it easy to create and manage Product Pins, leading to increased visibility and sales. The app's advertising options are seen as simpler than other platforms, with free credits driving organic traffic effectively. It's considered a key tool for enhancing online store visibility and boosting sales.

September 22, 2021

There has not been a time that I tried to install pinterest in my stores that did not end up blocking my account, the truth is super difficult to do business with pinterest, they always say that I have violated I do not know what, too frustrating

Life On Motus
United States
4 months using the app
March 26, 2021

My Pinterest tag is not working and I've made sure it was not in any code on my website, just through this app. No one has been able to fix this for me, so my business remains "unverified" on Pinterest.

United States
About 1 year using the app
June 11, 2021

I’ve done a high end eCom for over 20 years, and never have I seen such HORRIBLE Tech Support! I accidentally uninstall the Pinterest Add On before canceling a campaign, and was unable to get access to pause campaigns for over two months!! They have no phone or chat support, and submitted tickets were ignored until Shopify stepped in. And a simple request to have a small credit refunded was dismissed. In my experience of running many million dollar ad campaigns, Pinterest typically represents the lowest ROI.

I've Had It
United States
8 months using the app
April 15, 2021

We thought engaging with Pinterest would have been beneficial to growing sales. Little did we know...but Pinterest was collecting all our customers emails addresses in the process. Our mistake as we assumed Pinterest be product and pin driven. Support and Pinterest ads were claiming our data was their data and doubling counting Google Ads as Pinterest Ads. The analytics in Pinterest and Shopify also did not match. Our biggest disappointment was the data harvesting.

Prince of Scots
United States
11 months using the app
October 3, 2021

Product pins are automatically created with the wrong pictures and can't be changed. After reinstalling the app and deleting the product pins no product pins remain, nor can they be added again manually. Very annoying.
4 months using the app
June 13, 2020

I keep getting the error messages: "Too few of the Product IDs included in your Add to Cart events match the Product IDs in your Catalog" and
"Too few of the Product IDs included in your Checkout events match the Product IDs in your Catalog." I emailed, so I'm hoping they can help me resolve the issue.

LE Jewelry Designs
United States
About 3 years using the app
Edited October 24, 2021

I would give negative stars if possible. I cancelled my ads but they kept running and I was still being charged. I contacted support almost a month ago about this and two different people said they had deactivated my ads, but I continued to be charged. I keep emailing a month later asking for them to fix it and refund me and they will not reply.

Sporty Types
New Zealand
4 months using the app
January 30, 2021

I used this app auto pin my product to Pinterest, but my Pinterest account has been suspended for spam!

Vietees Shop Online
United States
About 1 year using the app
March 17, 2021

PLEASE READ the numerous negative reviews about the Pinterest "spam" filters that will suspend your account, wasting thousands of hours and thousands of dollars you spend on advertising. NOTE that Pinterest offers no customer support once its automated spam filters decide that your account should be suspended. You will have sunk a lot of time and money into something that suddenly does not work. Pinterest doesn't care and won't help you. Ask yourself if you really want to gamble your time and money on a business that doesn't care about your business. I sure wish we had done that two years ago. Trust me--there are much better ways to spend your ad dollars and your precious time. Avoid this nightmare.
United States
10 months using the app
July 20, 2020

This app doesn't load up ever. Can you please fix this?! I've been trying to use this on our store and get everything set up. Very eager to use!

AURA Nutrition
Over 2 years using the app