Reviews (69)

Overall rating
3.5
Counts per rating level
  • 41% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 17% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 13% of ratings are 1 stars
March 26, 2024

Great initiative. Very easy to get set up and running.

Aurelia Soapworks
Sri Lanka
4 days using the app
Shopify replied March 27, 2024

Thanks so much for the feedback! We really appreciate it.

April 11, 2024

"Forestal Store is a beacon of sustainability and conservation excellence. With a vast array of eco-friendly products and a commitment to responsible sourcing, this five-star establishment stands at the forefront of preserving our planet. From biodegradable utensils to sustainable forestry practices, Forestal Store empowers customers to make environmentally conscious choices while actively contributing to the preservation of our precious ecosystems. Shopping here isn't just a transaction; it's a pledge to safeguard our planet for generations to come.

Forestal Store
United States
4 minutes using the app
Shopify replied April 15, 2024

Thanks so much for the feedback. We appreciate it!

January 17, 2024

Great App!

Villegas Editores
Colombia
About 2 months using the app
June 27, 2022

Love that we can buy carbon removal for all of our shipments with this app. Thank you Shopify for investing so much with the Sustainability Fund to make it possible for small companies like ours to have a positive impact. We haven't bought carbon credits because we know they have little to no real impact. This is the real solution we've been waiting for. As other reviews have mentioned it is true that the badge isn't very configurable (yet), as this app was just released. But really that's a minor issue compared to what this app enables for us as responsible corporate citizens. Thank you again Shopify!

Ora Cacao
United States
Over 2 years using the app
Shopify replied June 29, 2022

We're really happy that Planet connects merchants like yourselves to the solutions that these carbon removal companies are building, and very happy you feel this app is the solution you've been looking for. It's a work in progress! Thanks for sharing your experience. - Brady, Sustainability @ Shopify.

Edited August 29, 2024

Update: Bumping to 5 stars because of all the improvements they have made over the last 2 years. The badge is now highly customizable to closely match your branding and theme, with more placement options.

I also love the transparency they've introduced. You can see the exact projects being funded, the credits delivered, and the timeline for each. You can read about each company and they provide you with assets to use when you share the news with customers. Our customers are scientists so the transparency is important.

They recently introduced an option to allow customers to cover it if they so choose - that can reduce your costs as well.
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Love the concept but poor implementation into the storefront. The banner is locked to a specific size and style, sits weirdly close to the above section, and you're unable to add small badges in other places on your store. If you want more than just the store owner to feel good about enrolling, make better display/badge options available.

Genius Lab Gear
United States
About 2 years using the app
Shopify replied August 24, 2022

Hey Genius Lab Gear team, this is great feedback that is consistent with what some other merchants are saying. We're exploring solutions for future iterations, so your input here is very much welcomed. Thanks for installing Planet! - Brady, Sustainability at Shopify

November 27, 2022

I actually really love the idea of this, and we have offset over 8000 shipments so far. I definitely thing there should be more customisation of the page for the widget. as well as the ability to show how much has been offsetted in the storefront. (ie: X shipments offset this year/month/all time). Love it.

Dear Addison
Australia
Almost 2 years using the app
Shopify replied December 12, 2022

Hey hey! Thanks so much for the feedback. We really appreciate it.

You're right -- there should be more customization, including giving merchants the chance to show off their own contributions.

We're going to hit the ground running in 2023 and ship updates to enable this sort of customization. We'll definitely be reaching out to all Planet users as we ship these updates. In the meantime, thanks again!

June 15, 2022

What a fantastic little app, it is straightforward and simple to install and use and helps the planet. Who could ask for anything more? A+ Shopify!!!

Dragons Head Shop
United Kingdom
Over 1 year using the app
November 3, 2022

Great idea - can there be a way to add a badge into the checkout/email confirmation pages? Thanks, looking forward to the explanation pages too!

The Vines
United Kingdom
Over 1 year using the app
Shopify replied November 4, 2022

Thanks for the feedback. We really appreciate it. The badge placement options will definitely expand in the coming months.

When it comes to email confirmation -- it's actually possible to add something about Planet right now. In you store admin, if you navigate to Settings > Notifications > Order confirmation, you'd be able to add a reference to Planet inside your order confirmation email. Soon we hope to ship some assets that you can publish on your store that you could link to.

Thanks again!

September 8, 2023

Ethical Bedding.

Strongly recommend all shopify store owners to download and utilise this app, which in some way will offset the damage that we all do to the planet.

App is easy to set up and use, so there are no excuses! :)

Ethical Bedding
United Kingdom
About 1 year using the app
February 2, 2023

It's the least we can do.
I started using it as soon as I discovered it and the Real impact it has, sponsoring projects that mitigate the impact we have on Earth.

Breezy Tee
Portugal
4 months using the app
Shopify replied August 25, 2023

Thanks so much for the feedback. You're 100% right -- the companies funded through Planet are going to have a massive impact, and we're pumped that you and your buyers are part of that. Thanks again!