Overall rating
Counts per rating level
  • 37% of ratings are 5 stars
  • 29% of ratings are 4 stars
  • 23% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 6% of ratings are 1 stars
September 8, 2023

Ethical Bedding.

Strongly recommend all shopify store owners to download and utilise this app, which in some way will offset the damage that we all do to the planet.

App is easy to set up and use, so there are no excuses! :)

Ethical Bedding
United Kingdom
About 1 year using the app
Edited November 24, 2023

Hi, how do we find a report on what we have been billed? Thanks.

Forever Ring
3 months using the app
Shopify replied August 25, 2023

Thanks so much for the feedback. We appreciate it. We know how important that visual consistency is. The new Planet badge, which launched in July 2023, automatically adapts to the colors and fonts of your store's theme, so you will be able to keep it consistent with your brand. Great call wanting to educate shoppers about the partners that you're funding. We'll add that. In the meantime, feel free to leverage the images and videos of select partners that you can find in the "Settings and Tools" section of the app.

February 2, 2023

It's the least we can do.
I started using it as soon as I discovered it and the Real impact it has, sponsoring projects that mitigate the impact we have on Earth.

Breezy Tee
4 months using the app
Shopify replied August 25, 2023

Thanks so much for the feedback. You're 100% right -- the companies funded through Planet are going to have a massive impact, and we're pumped that you and your buyers are part of that. Thanks again!

November 27, 2022

I actually really love the idea of this, and we have offset over 8000 shipments so far. I definitely thing there should be more customisation of the page for the widget. as well as the ability to show how much has been offsetted in the storefront. (ie: X shipments offset this year/month/all time). Love it.

Dear Addison
5 months using the app
Shopify replied December 12, 2022

Hey hey! Thanks so much for the feedback. We really appreciate it.

You're right -- there should be more customization, including giving merchants the chance to show off their own contributions.

We're going to hit the ground running in 2023 and ship updates to enable this sort of customization. We'll definitely be reaching out to all Planet users as we ship these updates. In the meantime, thanks again!

November 3, 2022

Great idea - can there be a way to add a badge into the checkout/email confirmation pages? Thanks, looking forward to the explanation pages too!

The Vines
United Kingdom
14 days using the app
Shopify replied November 4, 2022

Thanks for the feedback. We really appreciate it. The badge placement options will definitely expand in the coming months.

When it comes to email confirmation -- it's actually possible to add something about Planet right now. In you store admin, if you navigate to Settings > Notifications > Order confirmation, you'd be able to add a reference to Planet inside your order confirmation email. Soon we hope to ship some assets that you can publish on your store that you could link to.

Thanks again!

June 27, 2022

Love that we can buy carbon removal for all of our shipments with this app. Thank you Shopify for investing so much with the Sustainability Fund to make it possible for small companies like ours to have a positive impact. We haven't bought carbon credits because we know they have little to no real impact. This is the real solution we've been waiting for. As other reviews have mentioned it is true that the badge isn't very configurable (yet), as this app was just released. But really that's a minor issue compared to what this app enables for us as responsible corporate citizens. Thank you again Shopify!

Ora Cacao
United States
14 days using the app
Shopify replied June 29, 2022

We're really happy that Planet connects merchants like yourselves to the solutions that these carbon removal companies are building, and very happy you feel this app is the solution you've been looking for. It's a work in progress! Thanks for sharing your experience. - Brady, Sustainability @ Shopify.

November 14, 2022

Good idea! it would be nice if we could also manually purchase carbon removal credits. That way we could spread information about carbon by sharing it in the product descriptions all across our sales channels like Amazon handmade, etsy, ebay, faire, helloabound, poweredbypeople, wanello and other marketplaces we use. I think it would be nice to see "buy carbon removal credits" button in the Planet app

United States
9 days using the app
Shopify replied November 18, 2022

Thanks so much for the feedback. That's a really interesting idea to manually purchase credits. We'll discuss this and hopefully can bake it into our roadmap. We 100% want you to share your incredible impact anywhere and everywhere so we're always eager for ideas like this. Thanks again!

June 14, 2022

Simple and easy way to make our shipping carbon neutral. We are committed to the Millennium plan to have the greatest impact, which costs more than the other plans but is 100% worth it to our small business. It would be helpful to have more options for how the badge displays on our shop (for example, customising colours and appearance). Overall happy! :)

Bright Candle Co.
3 days using the app
Shopify replied June 24, 2022

Hey Bright Candle Co. team, thanks for sharing your feedback - very helpful for us. Thanks for installing Planet! - Brady, Sustainability @ Shopify

June 15, 2022

What a fantastic little app, it is straightforward and simple to install and use and helps the planet. Who could ask for anything more? A+ Shopify!!!

Dragons Head Shop
United Kingdom
2 days using the app
June 30, 2022

thanks for this team, great work! Would be good if you could add additional KM's from outside the platform

Chameleon Brands
25 minutes using the app