Shopify Planet

Shopify Planet

Pricing
Free to install. Additional charges may apply.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
3.3 (77)
Developer
Shopify

Offer carbon-neutral shipping on any order, and use badges and widgets to reach modern shoppers.

Shopify Planet lets you and your shoppers choose carbon-neutral shipping on any order. More than 40% of consumers say they're more likely to buy from sustainable brands, and customers will pay a 9.7% premium for sustainability. Long story short, customers appreciate sustainability. In fact, some Planet users have a 20+% conversion rate from shoppers contributing to carbon removal. Planet comes with badges, widgets, and marketing assets to show that you fund revolutionary projects.

Shopify Planet lets you and your shoppers choose carbon-neutral shipping on any order. More than 40% of consumers say they're more likely to buy from sustainable brands, and customers will pay a 9.7% premium for sustainability. Long story short, customers appreciate sustainability. In fact, some Planet users have a 20+% conversion rate from shoppers contributing to carbon removal. Planet comes with badges, widgets, and marketing assets to show that you fund revolutionary projects. more
  • Simple carbon-neutral shipping: Install, pick a plan, and you're set.
  • Either you or your customers – or both – can pay for carbon-neutral shipping.
  • Support vetted projects designed to future-proof the planet.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English, Danish, German, Spanish, French, Italian, Japanese, Dutch, Portuguese (Brazil), Czech, Finnish, Korean, Norwegian (Bokmål), Polish, Portuguese (Portugal), Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), and Chinese (Traditional)

Works with

  • Checkout
  • TrustedSite ‑ Trust Badges
  • Buddify: Partner Dropshipping

Categories

Labels and packaging

Managing shipments

Pricing

Free

Free to install

You have 3 subscription options ranging from $0.00 to $0.15 per order. Change or cancel any time.

All charges are billed in USD. See all pricing options

Reviews (77)

Overall rating
3.3
Counts per rating level
  • 39% of ratings are 5 stars
  • 19% of ratings are 4 stars
  • 17% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 16% of ratings are 1 stars
April 15, 2025

There is no support or a way to download results. Just a dash board with an image. Even when contacting shopify support they had no idea how to get the data to me. I will be moving to a better hosted site like green spark.

Bush Berry
Canada
About 1 year using the app
Shopify replied April 23, 2025

But you CAN display your results! In fact, the Planet widget and badge are designed to showcase store-level data. You can, for example, show how many kilos of carbon your brand has removed, alongside relevant equivalencies (e.g., "X number of miles driven in a gas-powered car").

You can also display the specific carbon removal innovations that you fund via Planet, such as reforestation, direct air capture, and the other solutions available to Planet users. We'd be happy to unpack any of these features – feel free to write to planet at shopify (dot) com if there are specific questions we can answer. Thanks again!

Edited April 8, 2025

This program is terrible. I was looking for something that would help us showcase our work. They expect you to pay $300.00 a month to be carbon-neutral.

Response: Their response is misleading. I never said the $300 was a set price. It is based on how much you ship and ours works out to $300-600 per month. That amount is ridiculous. They do not take into account the things we actually do ourselves to reduce our carbon footprint, and there is nowhere for us to notate that information (we do a lot). There is no reason we should HAVE to pay someone else to offset our carbon neutrality. There is an option to have the customer pay 50 cents, but if you choose that option, then you don't get the badge - and it looks to the customer as though you are putting it all on them and not sharing in the program. It's a great idea, but the execution of the program is poor.

JCS Wildlife
United States
14 days using the app
Shopify replied April 7, 2025

This isn't accurate. The "Community" subscription enables customers to fund carbon-neutral shipping instead of merchants, which means 100% of funding comes from buyers. If merchants want to assign a sliver of their revenue to carbon-neutral shipping, then charges are based on factors like order volume, package weight, etc. There is definitely no flat charge of $300. Please feel free to reach out to planet at shopify dot com if we can help you get configured. Thanks for reviewing the app.

Edited February 21, 2025

DO NOT USE!

Moved from Ecologi to this as it appeared native, and better value, but they are are very sneaky in how they word the billing and our bill per shipment is crazily excessive. They're trying to claim we owe over $1000 although we set up a cap. This is ridiculous and if they try to action we will need to go to court or chargeback.

### Edit: the package size, weight and dimensions aren't known by Planet as they are not entered in our backend. If you are using product dimensions, for rugs, which are sent rolled, you are massively over-pricing. We are being charged at a rate of $10 per item. Initial pricing displayed was $0.35 per item. The cap is confusing as although we have not been charged over this per month it shows we owe x8 the total monthly cap.

Love-Rugs
United Kingdom
7 months using the app
Shopify replied February 21, 2025

We're sorry that you had a bad experience with Planet. Regarding the bill – you will never be charged more than your billing cap for any billing cycle. When it comes to your per-shipment costs, the weight of products is one of the drivers of shipping emissions. Shipping heavy products like rugs can generate above-average emissions. If you'd like to continue offering carbon-neutral shipping as an option, you can select a subscription option that enables your customers to choose carbon-neutral shipping on any order.

February 27, 2025

Video only suitable for US users. Shows $ as currency and would be better for us in £ with British speaker and phrases.

ELAN Home Fragrances
United Kingdom
11 months using the app
Shopify replied March 3, 2025

Thanks for the rating and review. You're right that localized versions of the video assets would be awesome. That's something we hope to pursue in the future. In the meantime, thanks again for the feedback and for using Shopify Planet!

December 25, 2024

Making unapproved charges. We are paying as much as $82 per order which is insane. The monthly spending limit doesn't help much because they will withhold and charge the remaining to next month.

VESSILS
United States
9 months using the app
Shopify replied January 3, 2025

We're sorry you didn't have a good experience with Planet! Planet does not make any charges that aren't approved, so there is some sort of misunderstanding.

Looking at your store, I see some of the items are extremely heavy, e.g., a grill that weighs more than 70 pounds. Because carbon emissions are based in part of the weight of a package, then a 70-pound shipment will simply generate more emissions and therefore carry a larger price tag to offset.

You can always use the "billing cap" to ensure that you're never billed more than you expect.

Please reach out to planet at shopify dot com if you have questions or would like further details. Again, apologies that you did not have a good experience with Planet.

Support

App support provided by Shopify.

Get support

Developer

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Launched

June 2, 2022

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Products, orders, Online Store

  • Edit products

    Product listings, inventory, products, publications of products on sales channels, or collections

  • View orders

    Order fulfillments, all order details for the last 60 days, shipping information, or third-party fulfillment

  • Edit your Online Store

    Theme or pages on your Online Store

  • View other data

    Locations

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