Reviews (75)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
May 26, 2023

Rating: ★★★★☆

The POPCUSTOMS app is a powerful tool that allows users to unleash their creativity and personalize various products, providing an immersive and enjoyable customization experience. As an avid user of customization apps, I was intrigued to try POPCUSTOMS and see how it stacked up against its competitors. Here's my comprehensive review of the app.

User Interface and Navigation: ★★★★☆
POPCUSTOMS boasts a user-friendly interface, making it easy to navigate and explore the app's features. The layout is intuitive, with clear sections for different product categories like apparel, accessories, and home decor. The customization process is straightforward, and I appreciate the well-organized menus and options.

Product Variety: ★★★★☆
One of the highlights of POPCUSTOMS is its extensive range of customizable products. From t-shirts and hoodies to phone cases and mugs, the app offers a diverse selection to suit various tastes and preferences. Whether you're looking to personalize a gift or express your own unique style, the app has you covered.

Design Tools: ★★★★☆
The app provides a comprehensive set of design tools, enabling users to unleash their creativity. You can add text, upload images, choose from a wide range of fonts, and select from an array of vibrant colors. The ability to resize, rotate, and layer elements allows for precise customization. While the tools are robust, a few additional advanced features would be a welcome addition for more seasoned designers.

Quality and Printing: ★★★★☆
POPCUSTOMS ensures that the final product matches the user's design vision with high-quality printing. The colors are vibrant, and the images are sharp and well-defined. The finished products I received were impressive, with no noticeable flaws or inconsistencies. However, occasionally, there was a slight misalignment of the design on certain products, but overall, the quality was excellent.

Ordering and Shipping: ★★★☆☆
Ordering through the app is a straightforward process, and payment options are convenient. However, the shipping time can vary, and on a few occasions, there were delays in delivery. Improved communication and more accurate estimations for shipping time would greatly enhance the overall experience.

Customer Support: ★★★☆☆
POPCUSTOMS offers customer support through email and social media channels. While they were responsive to my inquiries, the response time could be faster. It would be beneficial to have a dedicated support team that can provide timely assistance for any issues that arise during the customization or ordering process.

Overall, POPCUSTOMS is an excellent app for unleashing your creativity and personalizing a wide range of products. With its user-friendly interface, vast product variety, and robust design tools, it offers a fulfilling customization experience. While some areas, such as shipping and customer support, could be improved, the app remains a top choice for anyone seeking to add a personal touch to their belongings.

DripChaser
Israel
About 1 month using the app
popcustoms replied May 31, 2023

Hi,
Thank you so much for your detailed and thoughtful feedback.

Your comment has given us valuable insight into the services that we provide at PopCustoms. We sincerely thank you for taking the time to share your thoughts with us and we look forward to continuing to help you provide Loyalty to all of your buyers! Thank you again !

- ----POPCUSTOMSteam
help@popcustoms.com

July 12, 2023

I love this Print on Demand supplier! The Super high quality print all over designs are perfect for my art! #jams2blues approved! I recieved samples and loved them, the quality is through the roof, and they do a better job with complicated tessellating pattern-work than other Print On Demand companies, they take care with color and matching up seems on overlapping segments well!

Save The World With Art™
United States
About 1 month using the app
January 25, 2024

I got my sample order to make sure that this is a company I want to keep using. Overall, I'm happy with what I received and I plan on using them more and more.

Gainz64
United States
17 days using the app
popcustoms replied February 2, 2024

Hi

Thanks for the kind review. We're thrilled to hear that you are enjoying using POPCustoms platform and products, and your feedback is greatly appreciated!

POPCustoms Team
Business@popcustoms.com

June 5, 2023

all fantastic! quality of goods, service and fast shipping!
There are so many articles. very interesting. You can work with great professionalism.

Pure Nature Project
Italy
About 1 month using the app
popcustoms replied June 19, 2023

Hello Pure Nature Project,
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the team, and we look forward to continuing working with you.
Hace a nice day !

- ----POPCUSTOMSteam
help@popcustoms.com

July 5, 2023

I have recently entered the POD business. My first printed item was done through PopCustoms. I requested a sample product which arrived in the expected time (13 days). The product (women's canvas shoes) was of good quality, and the print was great... no bleeding, color was on point, and images were crisp and clean looking. Ada at customer service communicated with me throughout the process and sent me pictures of the shoes when my sample was complete. I just got my first customer order last night, but his morning discovered the order hadn't been received by PopCustoms. I contacted Keke at customer service and although it took a couple of hours of chatting to resolve the issue, she was very patient and helpful, and my customers order is 'in-process' as I write this. I have already recommended PopCustoms to other POD entrepreneurs!

Driftwood Gift Shop
United States
About 1 month using the app
April 19, 2023

Exceptional customer service, Ada in particular was beyond friendly and helped me A LOT with managing my account and resolving issues with my designs. Plus their product catalog is the most interesting I've found out of all the apps! (Prisca from Italy)

Pollice di panda
Italy
About 1 month using the app
popcustoms replied April 19, 2023

Hi Prisca,
Thank you for your kind words about the app and our site and our colleague! Your review inspires us to approve even better, and glad to know that you're satified with our function and good products .Feel free to contact us if you need our assistance.

- ----POPCUSTOMSteam
help@popcustoms.com

July 23, 2023

I love working with popcustoms and the quality of the material! I would highly recommend using their services.

Antonio by Antonio Liranzo
United States
About 1 month using the app
November 25, 2022

I was having an issue with a particular design plus product. I had installed the app over 5 times and the issue remained. I messaged them in messenger and was a bit impatient and contacted them by email. lol I should have waited they got back to me in messenger within 5 mins and had it all fixed 5 mins later so a total of 10 minutes to fix the technical issue. I give them 5 stars for their customer service alone! They have so much to choose from as well! I haven't made a sale yet but I will and I know they will be great!

Gfts N Stuff
United States
25 days using the app
popcustoms replied November 28, 2022

Hi Sir ,

Thank you very much for your sincere comments.
We will further strengthen the online reply service, at the same time, thank you for sharing the designs from design-plus of our designers.

I hope your orders will gradually increase in the future!

support@popcustoms.com

POPCUSTOMSteam

June 24, 2023

Nicht alle Waren erhalten und T-Shirts von absoluter schlechter Qualität. Könne ich meinen Kunden niemals verkaufen! Das nächste was ich mache die App wieder löschen

DS-Doungjai Streetwear
Thailand
23 days using the app
June 11, 2023

Love the variety of products along with their awesome support team. Had one of their team members reach out to me as soon as I began, and they have been super helpful!

BOLTIVERY
United States
16 days using the app
popcustoms replied June 19, 2023

Hi BOLTIVERY,

Good day !

Thanks for the awesome review about Popcustoms. We’re so pleased to hear it's working just as it should and that you and your community are enjoying it so much! We’ve passed your kind words on to our product team. If there is anything else we can do, please let us know.✨

- ----POPCUSTOMSteam
help@popcustoms.com