Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
August 28, 2022

Quality products and really fast service....I can say this is the fastest POD company that i used.. I tried many other apps before but i can say i found the best service with POPCUSTOMS...

BestPrintsCo
Türkiye
About 2 months using the app
popcustoms replied September 1, 2022

Thank you for your review. We will try our best to do better!

April 27, 2023

The perfect POD supplier!

The quality of their products is excellent and the shipping and fulfillment times are fast. What I love about POPCustoms is the super wide variety of products they offer, making it easy to find just what I need for my store! About the pricing - perfect, the products are competitively priced and not overpriced like most other companies in the market.

What's even better is that they're one of the few companies that offers a personalization tool allowing my customers to create their own customized designs.

Additionally, the customer service is top-notch. They offer live chat support which is really important for me as a seller. It's great to know that you can rely completely on your supplier and get instant assistance always.

Overall, I highly recommend POPCustoms to anyone looking for high-quality and wide variety of POD products and great customer service at effective prices.

DRIVADE
United States
About 2 months using the app
popcustoms replied April 27, 2023

Dear DRIVADE ,
Thanks for leaving this review for you're experiencing. I'd like to keep all and to be the perfect Print & Embroidery & Personalization APP for you ! Let's work together ! Cheers! 💥

- ----POPCUSTOMSteam
help@popcustoms.com

April 19, 2023

Exceptional customer service, Ada in particular was beyond friendly and helped me A LOT with managing my account and resolving issues with my designs. Plus their product catalog is the most interesting I've found out of all the apps! (Prisca from Italy)

Pollice di panda
Italy
About 1 month using the app
popcustoms replied April 19, 2023

Hi Prisca,
Thank you for your kind words about the app and our site and our colleague! Your review inspires us to approve even better, and glad to know that you're satified with our function and good products .Feel free to contact us if you need our assistance.

- ----POPCUSTOMSteam
help@popcustoms.com

November 25, 2022

I was having an issue with a particular design plus product. I had installed the app over 5 times and the issue remained. I messaged them in messenger and was a bit impatient and contacted them by email. lol I should have waited they got back to me in messenger within 5 mins and had it all fixed 5 mins later so a total of 10 minutes to fix the technical issue. I give them 5 stars for their customer service alone! They have so much to choose from as well! I haven't made a sale yet but I will and I know they will be great!

Gfts N Stuff
United States
25 days using the app
popcustoms replied November 28, 2022

Hi Sir ,

Thank you very much for your sincere comments.
We will further strengthen the online reply service, at the same time, thank you for sharing the designs from design-plus of our designers.

I hope your orders will gradually increase in the future!

support@popcustoms.com

POPCUSTOMSteam

May 30, 2022

Just got my first couple of items ordered and i must say i am impressed with the quality. I love that they have a timer for production, so i know how long before my order is shipped.. The delivery time and tracking information was great. Still have some concerns with the shipping cost but i guess it will get better as we go along. Strongly recommend.!

FZwear
United States
14 days using the app
popcustoms replied May 30, 2022

It's an honor to get your like and support, we will try to do better! :)

August 29, 2022

This app works seamlessly with my Shopify store. Popcustoms has an extensive range of quality products, allowing store owners to develop their brand. The customer service and response time are exceptional. The shipping is fast, and all products are trackable. One of the features of my store is footwear; with the variety of styles that Popcustoms offers with the newly featured 3D mockup generator, I'm indeed in the zone.
Keep up the great work you're doing.

Nev Custom Wear
United Kingdom
10 days using the app
popcustoms replied August 30, 2022

Hi!

Thank you for sharing your positive experience with Popcustoms. We are constantly working on developing the 3D Customize Maker and adding more products to our catalog, You can also participate by submitting your requests.We sincerely appreciate your patience!

- Popcustomsteam

December 25, 2022

My customer and I placed our first order few weeks ago and just received our items recently before Christmas. We was so happy and surprised about our products. The shoes fit perfectly and was on-point; however, the customers hoodies were too small. They order an size 2XL; however they couldn't fit them. It fit like a Large. They was very happy about the quality's even though the material didn't stretch -- the size was not right. We was assuming with products coming from China -- clothes would be correct size, but it wasn't. Overall the service was absolutely good.

ClasswithSassDesignsLLC
United States
About 1 month using the app
popcustoms replied January 4, 2023

Dear ,

Thanks for your real review with experiences . Popcustoms do the sizes from investigation and customers needs including the US /Japan's sizes , then we will refer to the size more to ensure that every customer is satisfied. Thank you !

POPCUSTOMSteam
help@popcustoms.com