Reviews (433)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective and engaging pop-ups, especially the exit intent feature that helps capture leads. They find the drag-and-drop interface and customizable templates user-friendly and easy to use without needing technical skills. The app is versatile, reliable, and integrates seamlessly with websites, enhancing user experiences and subscriber engagement. The support team is also highly praised for their responsiveness and helpfulness.

October 22, 2020

New to poptin and had a few issues with code placement for an inline form. After going around in circles for a while, contacted poptin support and the issue was resolved within a few hours.Support were also willing to offer some additional advice that was not directly related to the poptin app.

Ultimate Tropicals
United Kingdom
9 months using the app
August 30, 2023

We love this app! I think poptin make the easiest popups & has the best customer support! Thank you!

SPLEISURE
Germany
9 months using the app
October 12, 2019

customer service rocks! just helped me out really quick when first pop up wasn't firing... thanks guys

Sweet And Loco LLC
United States
8 months using the app
Edited March 1, 2021

I just had to request assistance to reload the app and Tomer logged in and performed the correction very quickly. This app is very easy to use and create the pop up ads.
I just downloaded this app to help me create pop ups for my store. The creation process was very easy to navigate and allowed for much customization. I had an issue getting it onto my site but after contacting them they found and solved the issue very quickly. I highly recommend this app especially if you don't want to be locked into cookie cutter forms.
Rob

DesTnationApparel.com
United States
8 months using the app
September 23, 2021

It is a great tool and very easy to use. I highly recommend it!!!!! Just loved it... And its support team are just great.

orosergio
Canada
8 months using the app
December 30, 2020

Optin is very easy to use, the drag and drop pop-up builder is very nice to use! You can make the pop-ups look exactly like your brand very easily.

Blue Eagle CLP
United States
8 months using the app
January 16, 2023

Fácil de usar y atrae a muchos clientes! Tienen muchas opciones de diseño y además hace que los descuentos se vean atractivos.

Hugo y Gino
Mexico
8 months using the app
September 21, 2023

Im still new to using Poptin but I'm impressed with the customer service so far. Looks like a great tool.

LUCK•E
New Zealand
8 months using the app
May 19, 2022

Very useful! I love it. I have double my subscribers data base in few weeks. I truly recommend it… :)

SASSY VANILLE
Belgium
8 months using the app
Edited September 27, 2021

I used this app to help me set up pop-up for my website and had a few issues but the customer support was really helpful and quick and solved my issues. Would definitely recommend.

zandcolabels
Australia
8 months using the app