Reviews (443)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective and customizable pop-ups, especially for capturing leads and improving conversions with exit intent features. It includes email subscription pop-ups and announcement bars, all easily customizable with a drag-and-drop builder. The interface is user-friendly, and the setup process is straightforward. Support is praised for being responsive and efficient, enhancing the overall user experience.

November 5, 2024

Installed in order to test it out but within a few fays "ONLY YOU" pop ups were showing to all of customers coming to the site saying we need upgrade. Not okay. I was super excited about this.

mattym
United States
6 days using the app
Edited March 4, 2024

אני משלם כל חודש 59$ על גירסת PRO אבל מופיע לי גירסת FREE בדומיין השני
ניסיתי לפנות בתמיכה בצט אבל אין ממש תמיכה ולא מצליח לסדר זאת
חבל כי האפליקציה ממש טובה חבל שלא ניתן שרות ללקוחות הפרימיום

Loopi
Israel
Over 2 years using the app
March 26, 2020

Very misleading. The app description implies that "branded" is included in the free option, and then once you're registered, branded is not included. It's the only reason why I wanted to give it a try - and now I've wasted my time! Buyers beware.

Claribelskincare.com
United States
About 1 month using the app
Poptin replied March 26, 2020

HI :)
Thanks for your feedback!
Please have a look again at all the plans. The free plan has branded popups, and you can see that ALL the paid plans have unbranded popups.
...

December 10, 2021

Terrible app, terrible owners. Problem started when I paid via paypal and they said it didn't go through, I was given a link to pay through credit card via stripe which went through. After several days of back and forth of not getting popup to work on Shopify, I requested a refund only to be told they do not even see my transaction....WHAT? First thing I did was check Paypal and saw the charge go ...

WatchExtra
United States
13 days using the app
Edited June 7, 2018

I wish there was an option to give a zero.

The Worst Customer service ever!!, The App is ok, to be frank, It requires you to install an email system to actually do the work, that means its not self sufficent!

They only provide with a popup!. I mean how is that going to help??! Also Their dashboard is confusing!. They have an integrations TAB but it works hopelessly!.. IT didnt integrate mailchimp ...

Foxysperk
India
2 days using the app
January 19, 2024

Exit intent popup doesn't work

DashSkin
United States
About 1 hour using the app