Poptin ‑ Exit & Email Pop Ups , 342 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable templates, email capture pop-ups, and targeted customer group features. They praise its user-friendly drag-and-drop builder, efficient performance, and aesthetic compatibility with their websites. The app's customer service is noted for its responsiveness and expertise. Features like the reporting dashboard, live chat, and Shopify integration are well-received. Merchants report increased lead conversion and customer base growth. The free version is valued for its comprehensive features for small businesses. The support for different display triggers and country-specific content is also appreciated.
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No other Popup software is as detailed and fully integrated into Shopify. By far, I would say this is the best option; however, there are a few concerns so far:
1. Tech support is slow at getting back. I would expect responses within 24-hours and they are slow.
2. No Support for SVG. This is huge for space and resizing to make it look crisp.
3. Overall the Editor is very clunky. It's not as intuitive and easy to use as I would have hoped. 4. The templates are just OK and very basic. I would have hoped for some more up to date templates. Overall as I said, this is one of the best you are going to get and it is very much integrated into Shopify. I just wish the interface was a bit more clean and editing was better.
3 stars because the free account only allows 1,000 views. Website visits count towards your 1,000 views weather the visitor sees a popup or not. So you can run through your 1,000 views in a single day and not have one single customer see a popup. It really makes this app pointless when the visitor doesn't see a popup but you are charged 1 of your 1000 views.
tried to do "send message" pop-up, but encountered in many bugs...feel disappointed cause looks like a nice app...
While the layouts looked good and I loved the app I had to ultimately uninstall after only a couple days. New leads were not being added to my Shopify customers or getting the automatic welcome email even though I added the required content box needed for this to happen. I was advised by chat support to uninstall and reinstall - inconvenient and that still didn't work. They then wanted access to my shopify back end to look at it. Too much for a simple pop up.