Reviews (443)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective and customizable pop-ups, especially for capturing leads and improving conversions with exit intent features. It includes email subscription pop-ups and announcement bars, all easily customizable with a drag-and-drop builder. The interface is user-friendly, and the setup process is straightforward. Support is praised for being responsive and efficient, enhancing the overall user experience.

Edited May 3, 2021

This app pretty much sucks. It's not user friendly and it's difficult to figure out how to design the pop-up form to function exactly the way you want it to. I'm thinking it's because I have the "free version." Forget reaching out to the support team. All they do is send you a video that doesn't address the issue you're struggling with. My problem? My customers are filling out the form with their ...

WoofPackTrails
United States
Over 1 year using the app
July 23, 2022

I was excited to use this as it actually had the scratch feature that is very interactive for customers whereas other apps claim to have a scratch feature and it was just a “click” to get the code. I liked that, that’s the only reason why you got two stars besides that I did all the installation edited everything , looks really good, (editing was finnicky, having to make backgrounds transparent ...

A’Lei Beauty
United Kingdom
10 days using the app
Edited October 14, 2020

Brought our speed down from a bad 47 to a terrible 23. Have to admit though, that we did not consult them about it. Anyway, not a big fan. Edit: Due to very energetic (but friendly) efforts by popt.in to make me delete this review I checked again with IT to figure out if the problem was caused on our side and my harsh feedback was unjust. As far as we could determine, the delay was caused by ...

zerognecklace.de
Germany
9 days using the app
Poptin replied October 14, 2020

Hi there!
Thanks for the feedback.

We wish you would contact us, we would be more than happy to help!

The app doesn't increase the load speed. Our code loads asynchronously ...

February 18, 2023

The product is so clunky that I had to uninstall it as soon as I added it to my shop. There are plenty of better options out there.

Lovavos
Australia
1 day using the app