Reviews (429)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting lead capture rates, customer engagement, and conversion rates with features like exit intent and email capture popups. They value the customizable templates and user-friendly drag-and-drop builder, which also supports cookie notifications and product add-ons. The advanced targeting options are appreciated for precise customer interactions. Ease of setup and reliable performance are noted benefits, and the customer support team is praised for their prompt and effective assistance.

July 25, 2023

So easy to use, and I love that I can choose the placement on screen. Carlos was super helpful in the chat when I had questions about how to design a certain feature. Love Poptin.

Yours by Claire Webb
United States
4 months using the app
September 24, 2020

Wow I really love this! So many options you can customize and the live chat made my customer service experience that much better.

Rae Of Light Digital
United States
4 months using the app
March 12, 2020

Very good app, works well and support is very helpful if you have any question ! I use this app on 2 websites

Magnetic by S
France
4 months using the app
Poptin replied March 26, 2020

Thanks for your support!

March 9, 2020

I have to say that Poptin platform is very professional, useful and easy to use. The customer service is above and beyond. I highly recommend installing it on your Shopify store!

Molecule-Perfume
Israel
4 months using the app
March 6, 2023

Benjir was awesome to work with. He answered all my questions and was very kind. This app is easy to use. I look forward to working long term with this company.

Ose's Treasures
United States
4 months using the app
August 17, 2020

Works well and great customer service! It is very functional and easy to use and I would recommend it!

Posture Pillow
Australia
4 months using the app
April 20, 2023

Customer service is very patient, persistent, and cooperates with customers to solve problems. Their spirit is commendable

GEVI
Hong Kong SAR
4 months using the app
March 28, 2023

Happy with the app, works well and easy to use. Very quick and efficient support. Much appreciated. :)

cosmetigose
Sweden
4 months using the app
October 19, 2020

app works fantastic, their support team is so so helpful. I am very impressed with their response time + help! Yall rock! thank you !

Born Dead Clothing®
United States
4 months using the app
April 1, 2021

Great customer service. Nirupama was very helpful when I had questions. I look forward to using this app more in the future.

Science of Voyage
United States
4 months using the app